NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
14 reportsClear category filterMileage unknown · Nov 15, 2023
Electrical SystemService BrakesVehicle Speed Control
Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with t…
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Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with the brakes. There is a electrical problem when it rains things stopped working inside the car every time it rains like my speakers my warning sensors things in that sort. There's also an acceleration issue it is not catching speed it's been doing this since I got the car how to basically mash it to the floor just for the vehicle to go
NHTSA ODI #11555244
128,000 miles · Feb 20, 2020
Electronic Stability Control (esc)Vehicle Speed Control
I WAS DRIVING IN TOWN AT ABOUT 25 MILES AN HOUR WHEN MY VEHICLE SHUT OFF THE TRACTION CONTROL AND MY VEHICLE WOULDN'T GO ABOVE 15 MPH. DASH SAID SERVICE TRACTION CONTROL.
NHTSA ODI #11310463
100,000 miles · Sep 19, 2019
Electronic Stability Control (esc)EngineVehicle Speed Control
DRIVING ON HWY AT 60 MILES PER HOUR AND SUDDEN ENGINE REDUCE POWER AND STABILITY TRACK LIGHT ARE ON. CAN DRIVE CAR MORE THAN 30 MILES PER HOUR NOW. AND OCCASIONALLY A BACK FIRE.
NHTSA ODI #11256653
139,000 miles · Dec 11, 2018
EnginePower TrainVehicle Speed Control
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF SUDDEN THE VEHICLE JERK BACK HARD AND I LOSS POWER AND STABILIZE SYSTEM SHUT DOWN AND COULD DRIVE NO MORE THAN 20 MILE AN HOUR. IT GOTTEN WORST THAT MY TRUCK IS JERKING AND SHAKING.
NHTSA ODI #11160848
72,072 miles · Apr 20, 2017
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
ON 3/31/17 RETURNING FROM SPRING BREAK AND WAS GOING 70 MPH IN PASSING LANE ON INTERSTATE 65 NEAR CULLMAN, ALABAMA AND MY CAR SHUT DOWN, THE ECM SHUT DOWN NO WARNING LIGHTS CAME ON, NO WARNING FROM ONSTAR THAT THERE WAS A PROBLEM, I CUT INTO THE RIGHT HAND LANE IN FRONT OF MY SISTER INLAW AND NEARLY WAS SIDE SWIPED, I HAD NO BR…
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ON 3/31/17 RETURNING FROM SPRING BREAK AND WAS GOING 70 MPH IN PASSING LANE ON INTERSTATE 65 NEAR CULLMAN, ALABAMA AND MY CAR SHUT DOWN, THE ECM SHUT DOWN NO WARNING LIGHTS CAME ON, NO WARNING FROM ONSTAR THAT THERE WAS A PROBLEM, I CUT INTO THE RIGHT HAND LANE IN FRONT OF MY SISTER INLAW AND NEARLY WAS SIDE SWIPED, I HAD NO BREAKS, NO STEERING, EVERYTHING SHUT DOWN. SOME KIND OF ELECTRICAL SHORT CAUSED THE ECM TO FRY. THROTTLE BODY ALSO WAS REPLACED. SOMETHING WAS CAUSING A DEAD SHORT. HAD MY SISTER IN LAW NOT BEEN PAYING ATTENTION SHE SURELY WOULD HAVE SIDE SWIPED ME WHEN I WENT DOWN INTO THE OTHER LANE, 5 PEOPLE IN MY VEHICLE AND 5 IN HERS AND TRAFFIC WAS BUMPER TO BUMPER. I ALSO REPORTED AND FILED A CLAIM WITH GM WORKED WITH CRAIG A SENIOR ADVISER AT GM. CASE# 8-286830. I ALSO FIELD A COMPLAINT WITH ONSTAR. OF COURSE ALL SAY MY CAR IS PAST WARRANTY BUT I FEEL THIS IS AN ELECTRICAL PROBLEM THAT COULD CERTAINLY CAUSE DEATHS. PERHAPS A RECALL COULD OR SHOULD BE DONE. I THINK THERE MIGHT HAVE BEEN ON NEWER MODELS BUT NOT 2011. WE DID NOT HAVE AN ACCIDENT BUT WAS 6 HOURS FROM HOME AND STRANDED, HAVING TO FIND A RENTAL CAR TO GET HOME. MY CAR WAS TOWED TO BILL SMITH BUICK GMC AND IT TOOK THEM FROM MONDAY TILL FRIDAY TO FIGURE OUT THE PROBLEM. THEY ENDED UP CALLING GM TECHS DIRECT TO TRY TO DETECT THE PROBLEM.
NHTSA ODI #10979467
Mileage unknown · Aug 24, 2015
EngineFuel/propulsion SystemVehicle Speed Control
WHILE TRAVELING WITH CRUISE CONTROL SET TO 79 MPH, I ACCELERATED TO PASS A SEMI THAT WAS DRIVING ERRATICALLY. AFTER PASSING, I LET OFF THE GAS BUT THE GAS PEDAL STUCK. NONE OF THE CRUISE CONTROL BUTTONS WOULD WORK TO SLOW US, THE BRAKES WOULD NOT SLOW US, EVENTUALLY PLACING THE CAR IN NEUTRAL ALLOWED US TO SAFELY STOP ALONG TH…
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WHILE TRAVELING WITH CRUISE CONTROL SET TO 79 MPH, I ACCELERATED TO PASS A SEMI THAT WAS DRIVING ERRATICALLY. AFTER PASSING, I LET OFF THE GAS BUT THE GAS PEDAL STUCK. NONE OF THE CRUISE CONTROL BUTTONS WOULD WORK TO SLOW US, THE BRAKES WOULD NOT SLOW US, EVENTUALLY PLACING THE CAR IN NEUTRAL ALLOWED US TO SAFELY STOP ALONG THE ROAD. BUICK CUSTOMER SUPPORT BASICALLY SAID THERE'S NOTHING WRONG AND UNTIL THERE'S MORE INCIDENTS THEY WON'T DO ANYTHING.
NHTSA ODI #10758912
43,407 miles · Mar 28, 2015
EngineVehicle Speed Control
CHECK ENGINE LIGHT CAME ON AND VEHICLE SUDDENLY REDUCED SPEED WHILE DRIVING ON RESIDENTIAL STREET. MESSAGE DISPLAYED ON PANEL, "ENGINE SPEED IS REDUCED." IN A SEPARATE ISSUE, WE WERE ADVISED BY THE DEALERSHIP TO KEEP DRIVING THE VEHICLE EVEN IF THE CHECK ENGINE LIGHT APPEARS TO EMPTY OUT THE FUEL. THE DEALERSHIP BELIEVES THE FUE…
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CHECK ENGINE LIGHT CAME ON AND VEHICLE SUDDENLY REDUCED SPEED WHILE DRIVING ON RESIDENTIAL STREET. MESSAGE DISPLAYED ON PANEL, "ENGINE SPEED IS REDUCED." IN A SEPARATE ISSUE, WE WERE ADVISED BY THE DEALERSHIP TO KEEP DRIVING THE VEHICLE EVEN IF THE CHECK ENGINE LIGHT APPEARS TO EMPTY OUT THE FUEL. THE DEALERSHIP BELIEVES THE FUEL IS BAD. THIS MAY BE RELATED TO THE FIRST ISSUE, BUT I AM UNSURE. *TR
NHTSA ODI #10702358
67,914 miles · Nov 12, 2014
EngineVehicle Speed Control
I WAS DRIVING ON A 2 LANE ROAD IN A 55MPH ZONE, AT 40MPH ACCELERATED TO PASS A VEHICLE AND ACCELERATOR PEDAL TOOK OVER AND ACCELERATED TO 87 MPH AND WOULD NOT RELEASE. BRAKE WAS STIFF AND WOULD NOT SLOW VEHICLE OR RELEASE ACCELERATOR. AFTER 30 SECONDS OF JIGGLING GAS AND BRAKE PEDALS IT CAME BACK UNDER CONTROL AND RELEASED. RPM …
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I WAS DRIVING ON A 2 LANE ROAD IN A 55MPH ZONE, AT 40MPH ACCELERATED TO PASS A VEHICLE AND ACCELERATOR PEDAL TOOK OVER AND ACCELERATED TO 87 MPH AND WOULD NOT RELEASE. BRAKE WAS STIFF AND WOULD NOT SLOW VEHICLE OR RELEASE ACCELERATOR. AFTER 30 SECONDS OF JIGGLING GAS AND BRAKE PEDALS IT CAME BACK UNDER CONTROL AND RELEASED. RPM GAUGE WAS GOING UP AND DOWN AT THIS TIME AS WELL. THIS PROBLEM NEARLY CAUSED A CRASH IF ANOTHER CAR WAS IN THE LANE OR ONCOMING TRAFFIC. *TR
NHTSA ODI #10654539
29,000 miles · Aug 9, 2014
Vehicle Speed Control
THIS PARTICULAR PROBLEM IS WITH THE CRUISE CONTROL MECHANISM AND IT'S ABILITY TO MANAGE THE COMMAND WHICH IS GIVEN. THE 1ST OCCURRENCE HAPPENED IN 01/2014, ON THE 1ST DRIVE OF THE DAY. TEMPERATURE WAS 44, SUNNY AND ROADS WERE DRY. I LOCKED IN THE CRUISE CONTROL AT 55 MPH AND WHEN I WENT TO DECREASE THE SPEED AND LOCK IT IN A…
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THIS PARTICULAR PROBLEM IS WITH THE CRUISE CONTROL MECHANISM AND IT'S ABILITY TO MANAGE THE COMMAND WHICH IS GIVEN. THE 1ST OCCURRENCE HAPPENED IN 01/2014, ON THE 1ST DRIVE OF THE DAY. TEMPERATURE WAS 44, SUNNY AND ROADS WERE DRY. I LOCKED IN THE CRUISE CONTROL AT 55 MPH AND WHEN I WENT TO DECREASE THE SPEED AND LOCK IT IN AT 45 MPH, THE CARS SPEED INCREASED 10 MPH AFTER ONE PRESS OF THE CRUISE CONTROL BUTTON. THE CAR QUICKLY INCREASED ITS SPEED UNTIL I REALIZED WHAT WAS HAPPENING AND PRESSED THE BRAKE. THE FOLLOWING WEEK IT HAPPENED 2 OTHER TIMES AT DIFFERENT SPEEDS (50 MPH AND 40 MPH). IN THE FIRST INSTANCE THE CRUISE WAS SET AT 40 MPH AND I WANTED TO INCREASE IT TO 55 MPH. AFTER ONLY PRESSING THE BUTTON TWICE, IT JUMPED 15 MPH DISPLAYING A CRUISE SPEED OF 65 MPH. IN THE 2ND INSTANCE, I WAS DECREASING SPEED FROM 55 MPH DOWN TO MATCH TRAFFIC (NO SPECIFIC SPEED WAS INTENDED) AND IT INCREASED THE SPEED 10 MPH AFTER THE 4TH OR 5TH PRESS OF THE CRUISE CONTROL BUTTON. I HAVE ACTUALLY WITNESSED THE SPEED CHANGE ON THE DISPLAY AND ADD 5, 10 OUR 15 MPH QUITE A FEW TIMES NOW. EACH TIME THE CAR WILL INCREASE ITS SPEED AFTER A FEW SECONDS DELAY. THERE HAS ALSO BEEN MULTIPLE INCIDENTS WHERE I WAS TRYING TO INCREASE SPEED AND IT ACTUALLY DECREASED SPEED. AFTER MULTIPLE INSTANCES, I BROUGHT THE CAR TO THE GM DEALERSHIP IN CARSON CITY, NV AND EXPRESSED MY CONCERN. THEY SAID THEY COULD DO NOTHING AS THEY COULDN'T DUPLICATE THE PROBLEM. THOUGH THIS HAPPENS QUITE FREQUENTLY, IT DOES NOT DO IT EVERY TIME. IT MUST BE NOTED THAT IT DOES NOT HAPPEN AT A PARTICULAR SPEED, AND HAPPENS BOTH ON INCREASING AS WELL AS DECREASING YOUR SPEED. THANK YOU FOR YOUR TIME AND CONSIDERATION ON THIS MATTER. *TR
NHTSA ODI #10621041
34,851 miles · Apr 17, 2014
Electronic Stability Control (esc)SteeringVehicle Speed Control
ON MARCH 27 2014 MY BUICK ENCLAVE GAVE ME AN ERROR MESSAGE ON THE DASH WHILE DRIVING ON THE HIGHWAY TRACTION CONTROL OFF, STABILITY TRANSMISSION NEEDS SERVICE, AND REDUCED POWER CAME ON.THE CAR WENT FROM 60 MPH TO 50 MPH SUDDENLY BUT THEN CLEARED UP.I TOOK THE CAR INTO THE DEALER TO BE SERVICED ON 03/28/2014. THE LOCAL DEALER ST…
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ON MARCH 27 2014 MY BUICK ENCLAVE GAVE ME AN ERROR MESSAGE ON THE DASH WHILE DRIVING ON THE HIGHWAY TRACTION CONTROL OFF, STABILITY TRANSMISSION NEEDS SERVICE, AND REDUCED POWER CAME ON.THE CAR WENT FROM 60 MPH TO 50 MPH SUDDENLY BUT THEN CLEARED UP.I TOOK THE CAR INTO THE DEALER TO BE SERVICED ON 03/28/2014. THE LOCAL DEALER STATED THAT THEY FOUND THE ISSUE AND CORRECTED IT.ON APRIL 16 2014 I HAD THE SAME ISSUE HOWEVER THE EVENT WAS MUCH WORST. I WAS ON THE A MAJOR HIGHWAY DOING 65 MPH. THE CAR DID NOT GIVE ME ANY INDICATION OF ANY ISSSUE. THE DASHBOARD DISPLAYED TRACTION CONTROL OFF, SERVICE TRACTION, AND SERVICE STABILITRAK AND VERY QUICK AND SUDDENLY I LOST ALL POWER TO THE CAR WHILE TRAVELING DOWN THE HIGHWAY AT 65 MPH. THE SPEEDOMETER STATED I WAS STILL AT 65 MPH HOWEVER THE CAR WAS NOT TRAVELING AT 65. I TRIED PULLING ON MY HAZARD LIGHTS BUT THEY DID NOT WORK AT THE TIME. THE POWER STEELING ON THE VEHICLE DID NOT WORK. THE GAS PEDAL DID NOT EXCEL THE CAR. I WAS ALMOST HIT BY A TRACTOR TRAILOR WHO WAS TRAVELING BEHIND ME. I TRIED MOVING TO THE SLOW LANE HOWEVER THE CAR HAD NO POWER STERRING BUT THE ENGINE WAS ON AND THE GAS PEDAL WAS TO THE FLOOR BUT THE CAR WAS NOT ACCELERATION. I HAD NO POWER IN THE CAR, I WAS ABLE TO GET TO A SAFE SPOT WERE I TRIED TURNING THE CAR OFF AND BACK ON. THAT DID NOT SOLVE ANY ISSUES EXCEPT FOR THE HAZARD LIGHTS. I WAS THEN ABLE TO PUT ON MY HAZARD LIGHTS. THE CAR NEVER GAVE ME AN ERROR THAT I HAD REDUCED POWER. EVERYTHING OCCURRED IN ABOUT 2 MINUTES. I IMMEDIATELY CONTACTED THE DEALER TO HAVE THE CAR TOWED. I HAVE MAJOR SAFETY CONCERNS ABOUT THE 2011 BUICK ENCLAVES!!!!! I AM VERY LUCKY THAT I WAS NOT KILLED ON HWY 540. I DON'T THINK MY AIR BAGS WOULD HAVE DEPLOYED IF I WERE HIT BY A TRACTOR TRAILER OR CAR. NOTHING WAS WORKING IN THE CAR. PLEASE CALL ME WITH ANY QUESTIONS!!
NHTSA ODI #10583352
Official recalls
6Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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