NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
275 reports138,645 miles · Oct 3, 2019
Power Train
VEHICLE LOSSES POWER, ENGINE LIGHT CAME ON, CODES P0008, P0017, P0009- TOOK IT TO SHOP AND THEY SAID THE OIL WAS 3 QTS LOW. I JUST HAD IT CHANGED WITHIN 60 DAYS. THEY CHANGED THE OILS AND CLEARED THE CODES WHICH WERE SHOWING. I ALSO HAD TRANSMISSION FLUID CHANGES AND A NEW FRONT LEFT TRANSAXLE INSTALLED. WIFE DRIVE THE VEHICLE H…
Read full complaint
VEHICLE LOSSES POWER, ENGINE LIGHT CAME ON, CODES P0008, P0017, P0009- TOOK IT TO SHOP AND THEY SAID THE OIL WAS 3 QTS LOW. I JUST HAD IT CHANGED WITHIN 60 DAYS. THEY CHANGED THE OILS AND CLEARED THE CODES WHICH WERE SHOWING. I ALSO HAD TRANSMISSION FLUID CHANGES AND A NEW FRONT LEFT TRANSAXLE INSTALLED. WIFE DRIVE THE VEHICLE HOME, WHICH IS WITHIN 3 MILES OF SHOP. ENGINE CAME BACK ON WITH THE SAME THREE CODES GIVEN ABOVE. CALEED BACK TO SHOP NEXT DAY, THEY SAID ENGINE WOULD HAVE TO BE PULLED AND THE CHART SAID ABOUT A 21 HOURS JOB (THEY CHARGE $68/HR). AND SAID IT WOULD BE ABOUT $2500 TO FIX. I SEE MANY POSTS ONLINE WITH THIS VEHICLE CONCERNING THIS SAME ISSUE. THERE SHOULD HAVE BEEN SOME TYPE OF RECALL ON THE TIMING CHAINS/BELTS IN THESE CARS AND LIKE MODELS.
NHTSA ODI #11265888
95,000 miles · Sep 28, 2019
Steering
OFTEN WHEN TURNING THE VEHICLE POWER STEERING SEEMS TO LOOSE POWER. IT FEELS LIKE I AM DRIVING A OLD CAR WITH NO POWER STEERING. IT HAPPENS AT ANY SPEED. I SELDOM FEEL THIS FROM A STOPPED POSITION. I SELDOM FEEL IT WHEN GOING STRAIGHT. SOME TIMES I CAN FEEL IT AS I SLOW DOWN TO START A TURN. IT HAPPENS MOST IN TOWN. IT CAN…
Read full complaint
OFTEN WHEN TURNING THE VEHICLE POWER STEERING SEEMS TO LOOSE POWER. IT FEELS LIKE I AM DRIVING A OLD CAR WITH NO POWER STEERING. IT HAPPENS AT ANY SPEED. I SELDOM FEEL THIS FROM A STOPPED POSITION. I SELDOM FEEL IT WHEN GOING STRAIGHT. SOME TIMES I CAN FEEL IT AS I SLOW DOWN TO START A TURN. IT HAPPENS MOST IN TOWN. IT CAN HAPPEN WHEN COMING OFF THE INTERSTATE TO MAKE THE FIRST TURN AT AN INTERSECTION...BUT NOT OFTEN. I SEE NO LEAKS. THE FLUID IS AT THE PROPER LEVEL.
NHTSA ODI #11258674
168,000 miles · Aug 27, 2019
Electrical SystemStructure
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AUDIBLE WARNING CHIMES AND TURN SIGNAL CLICKING SOUND WHERE NOT PRESENT DUE A MALFUNCTION IN THE AUDIO AMPLIFIER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALLAS BUICK(5715 WEST CENTRAL AVE, TOLEDO OH.) WHO DIAGNOSED THAT AN ELEC…
Read full complaint
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AUDIBLE WARNING CHIMES AND TURN SIGNAL CLICKING SOUND WHERE NOT PRESENT DUE A MALFUNCTION IN THE AUDIO AMPLIFIER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALLAS BUICK(5715 WEST CENTRAL AVE, TOLEDO OH.) WHO DIAGNOSED THAT AN ELECTRICAL SHORTAGE TO THE AUDIO AMPLIFIER HAD OCCURRED DUE TO THE WATER LEAKING INTO THE PANELS OF THE VEHICLE AND BEHIND THE FIRE WALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 168,000.
NHTSA ODI #11246623
Mileage unknown · Aug 24, 2019
Electrical System
WATER IS GETTING TO THE ELECTRICAL COMPONENTS OF THE AMPLIFIERS (BOSE SYSTEM) AND SHORTING THEM OUT. THAT MEANS THERE IS NO SOUND WHAT SO EVER INSIDE THE VEHICLE. NO BLINKERS, HAZARDS, RADIO OR IF THE ENGINE LIGHT COMES ON YOU WON'T HEAR IT, ONLY A VISIBLE ICON. THIS IS AN ISSUE NOT ONLY IN THE ENCLAVE, BUT THE ACADIA AS WELL AS…
Read full complaint
WATER IS GETTING TO THE ELECTRICAL COMPONENTS OF THE AMPLIFIERS (BOSE SYSTEM) AND SHORTING THEM OUT. THAT MEANS THERE IS NO SOUND WHAT SO EVER INSIDE THE VEHICLE. NO BLINKERS, HAZARDS, RADIO OR IF THE ENGINE LIGHT COMES ON YOU WON'T HEAR IT, ONLY A VISIBLE ICON. THIS IS AN ISSUE NOT ONLY IN THE ENCLAVE, BUT THE ACADIA AS WELL AS THE SATURN OUTLOOK. THIS SHOULD HAVE BEEN A RECALL A LONG TIME AGO. I REFUSE TO PAY FOR THIS WHEN IT'S AN ISSUE ACROSS THE BOARD.
NHTSA ODI #11246225
90,800 miles · Aug 20, 2019
Engine
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR FLASHED. STUDEBAKER BUICK GMC (3200 E MAIN ST, RICHMOND, IN 47374, (765) 962-0505) DIAGNOSED THAT THE TIMING CHAIN WAS BEING STRETCHED AND NEEDED TO BE REPLACED. THE DEALER QUOTED A REPAIR CO…
Read full complaint
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR FLASHED. STUDEBAKER BUICK GMC (3200 E MAIN ST, RICHMOND, IN 47374, (765) 962-0505) DIAGNOSED THAT THE TIMING CHAIN WAS BEING STRETCHED AND NEEDED TO BE REPLACED. THE DEALER QUOTED A REPAIR COST OF $2,000 AND STATED THAT THEY WOULD CALL BACK WITH THE FINAL ESTIMATE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,800.
NHTSA ODI #11245175
75,477 miles · Aug 5, 2019
Power Train
IN 2017@75,477 MILES MY CAR LOST POWER ON THE HIGHWAY, COULD NOT GET IT TO GO OVER 40MPH. DROVE TO DEALER & TURNED OUT TO BE TIMING CHAIN WHICH IS A KNOWN ISSUE IN MY TYPE OF CAR. DEALER REPAIRED CAR AT WARRANTY PRICE, EVEN THOUGH MY WARRANTY HAD RUN OUT & TOOK 40% OFF SINCE I HAD BEEN SUCH A GREAT CUSTOMER. THEY HAD SOME KIND O…
Read full complaint
IN 2017@75,477 MILES MY CAR LOST POWER ON THE HIGHWAY, COULD NOT GET IT TO GO OVER 40MPH. DROVE TO DEALER & TURNED OUT TO BE TIMING CHAIN WHICH IS A KNOWN ISSUE IN MY TYPE OF CAR. DEALER REPAIRED CAR AT WARRANTY PRICE, EVEN THOUGH MY WARRANTY HAD RUN OUT & TOOK 40% OFF SINCE I HAD BEEN SUCH A GREAT CUSTOMER. THEY HAD SOME KIND OF INCENTIVE MONEY AVAILABLE.FAST FORWARD TO APRIL 2019 @ 95,000 MIKES, CAR IS LOSING POWER AGAIN ON HIGHWAY ESPECIALLY WHEN MERGING, MUST FLOOR GAS PEDAL TO GET CAR TO GO, ENGINE LIGHT ON INTERMITTENTLY AT FIRST, BUT NOW ON PERMANENTLY, TIMING CHAIN CODE (P0008) COMES UP & DEALER SAYS IT WILL BE AN ESTIMATED COST OF $2500 TO REPAIR, MUST PULL ENGINE AGAIN. TIMING CHAIN REPAIR FROM 2017 ONLY UNDER WARRANTY FOR 1 YEAR OR 12,000. I WENT 2 YEARS & 20,000 SINCE REPAIR. DEALER ONLY WILLING TO DISCOUNT REPAIR NEEDED NOW @ 25%. THIS IS A KNOWN ISSUE WITH MY CAR ESPECIALLY THE 2008, 2009 & 2010 MODELS. THERE ARE TONS OF ON-LINE COMPLAINTS ABOUT TIMING CHAINS IN MY TYPE CAR & THERE SHOULD HAVE BEEN SOME TYPE OF RECALL ON THE TIMING CHAINS/BELTS IN THESE CARS. IT IS A KNOWN PROBLEM. NOT SAFE WHEN DRIVING ON HIGHWAY & PROBLEM CAN OCCUR AT ANY TIME WITHOUT WARNING.YOU LOSE POWER & CAN GET STUCK IN MIDDLE OF NOWHERE. UNSAFE!
NHTSA ODI #11241876
160,000 miles · Jun 27, 2019
Engine
THE AIR CONDITIONER HOSE WAS MELTED WHERE IT TOUCHES ANOTHER HOSE, THERE WAS AN ACADIA AND A TRAVERSE THAT HAD THE SAME PROBLEM. WHEN I CALLED BUICK TO SEE IF THERE WAS A RECALL, I WAS TOLD ONLY YUKON HAD THE RECALL. I HAVE A PROBLEM WITH THIS, THEY ARE BASICALLY THE SAME. THEY KNOW THESE HOSES RUN TOO HOT NOT TO BE SEPARATED…
Read full complaint
THE AIR CONDITIONER HOSE WAS MELTED WHERE IT TOUCHES ANOTHER HOSE, THERE WAS AN ACADIA AND A TRAVERSE THAT HAD THE SAME PROBLEM. WHEN I CALLED BUICK TO SEE IF THERE WAS A RECALL, I WAS TOLD ONLY YUKON HAD THE RECALL. I HAVE A PROBLEM WITH THIS, THEY ARE BASICALLY THE SAME. THEY KNOW THESE HOSES RUN TOO HOT NOT TO BE SEPARATED OR AT LEAST INSULATED. THE PART COSTS AN INSANE $861 DOLLARS. ALL OF THESE VEHICLES NEED TO BE RECALLED OR CORRECTED.
NHTSA ODI #11223081
110,000 miles · Apr 30, 2019
Engine
TODAY I WAS DRIVING TO WORK, AS I PULLED INTO THE DRIVEWAY OF WORK TICKING NOISE STARTED AND THEN CAR DIED RIGHT ON A HILL BLOCKING TRAVEL, IT WOULD NOT RESTART, SO I HAD IT TOWED TO MY MECHANIC WHO ADVISED ENGINE BLOWN DO TO TIMING BELT WEAR...ALL MY OIL WAS SUCKED INTO ENGINE (JUST HAD AN OIL CHANGE 2 MTHS AGO) AND BLEW THE …
Read full complaint
TODAY I WAS DRIVING TO WORK, AS I PULLED INTO THE DRIVEWAY OF WORK TICKING NOISE STARTED AND THEN CAR DIED RIGHT ON A HILL BLOCKING TRAVEL, IT WOULD NOT RESTART, SO I HAD IT TOWED TO MY MECHANIC WHO ADVISED ENGINE BLOWN DO TO TIMING BELT WEAR...ALL MY OIL WAS SUCKED INTO ENGINE (JUST HAD AN OIL CHANGE 2 MTHS AGO) AND BLEW THE MOTOR! THIS IS A KNOWN PROBLEM WITH THIS YEAR, MAKE, MODEL OF BUICK, WHY IS NO ONE DOING ANYTHING ABOUT A RECALL! I CAN'T AFFORD A NEW ENGINE, NOR A NEW CAR, I JUST PURCHASED THIS USED AT HURD BUICK IN RHODE ISLAND 5/2017 EXPLAINED NEEDED DEPENDABLE CAR, I'M A SINGLE PARENT WORKING FULL TIME AND THEY GAVE ME A LEMON KNOWING FULL WELL THE ENGINE PROBLEMS WITH THIS MIDEL! NHTSA NEEDS TO MAKE GM ACCOUNTABLE TO THE CONSUMER OF 2010 MODELS LIKE THEY DID WITH THE 2008-2009 MODELS THIS IS SO UNFAIR. I HAD TO RENT A CAR TO GET BACK AND FORTH TO WORK...I DON'T KNOW WHAT OR HOW I'M GETTING AROUND NEXT WEEK!
NHTSA ODI #11204790
107,000 miles · Apr 19, 2019
Electrical SystemPower Train
DRIVING DOWN THE ROAD AT DIFFERENT SPEEDS AND CONDITIONS DOOR LOCKED GO UP AND DOWN, GAUGES GO CRAZY, TRANSMISSION DOWN SHIFTS, ENGINE DOESN'T DIE, PULL OVER AND EVERYTHING IS FINE UNTIL IT HAPPENS AGAIN
NHTSA ODI #11197361
107,000 miles · Apr 16, 2019
Tires
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH HANKOOK DYNAPRO HP2 TIRES. THE CONTACT STATED THAT ONE OF THE TIRES WOULD LOSE PRESSURE OVER TIME. THE SPECIFIC TIRE THAT FAILED WAS NOT DISCLOSED. THE CONTACT HAD TO CHECK FOR LEAKS, BUT THE FAILURE RECURRED. THE CONTACT HAD THE TIRES ROTATED, BUT THE FAILURE OCCURRED AGAI…
Read full complaint
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH HANKOOK DYNAPRO HP2 TIRES. THE CONTACT STATED THAT ONE OF THE TIRES WOULD LOSE PRESSURE OVER TIME. THE SPECIFIC TIRE THAT FAILED WAS NOT DISCLOSED. THE CONTACT HAD TO CHECK FOR LEAKS, BUT THE FAILURE RECURRED. THE CONTACT HAD THE TIRES ROTATED, BUT THE FAILURE OCCURRED AGAIN SEVERAL TIMES. THE TIRE MECHANIC FINALLY DISCOVERED A CRACK IN THE TIRES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE TIRE SHOULD BE UNDER WARRANTY AND TO CHECK THE OTHER TIRES. THE MANUFACTURER HAD NOT CALLED BACK TO CONFIRM IF THEY WOULD REPLACE THE TIRES. THE VIN, DOT NUMBER, AND TIRE SIZE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 107,000 AND TIRE FAILURE MILEAGE WAS 4,000.
NHTSA ODI #11196702
Official recalls
6Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Illustration