NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
275 reports65,737 miles · Jan 25, 2017
Engine
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO A STRETCHED TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO A STRETCHED TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,737.
NHTSA ODI #10947570
71,000 miles · Jan 18, 2017
Engine
CHECK ENGINE LIGHT CAME ON AT 71000 MILES. AFTER TWO SEPARATE DIAGNOSTIC CHECKS AT TWO DIFFERENT LOCATIONS, BOTH MATCHED WITH DIAGNOSIS OF ISSUE WITH A BAD TIMING CHAIN. VEHICLE IS TAGGED AS 2010 EVEN THOUGH LABEL INSIDE CAR SHOWS AS BEING ACTUALLY HAVING BEEN MANUFACTURED IN 09/2009. DISCUSSIONS WITH DEALERSHIP WHERE PURCH…
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CHECK ENGINE LIGHT CAME ON AT 71000 MILES. AFTER TWO SEPARATE DIAGNOSTIC CHECKS AT TWO DIFFERENT LOCATIONS, BOTH MATCHED WITH DIAGNOSIS OF ISSUE WITH A BAD TIMING CHAIN. VEHICLE IS TAGGED AS 2010 EVEN THOUGH LABEL INSIDE CAR SHOWS AS BEING ACTUALLY HAVING BEEN MANUFACTURED IN 09/2009. DISCUSSIONS WITH DEALERSHIP WHERE PURCHASED AND BUICK THEMSELVES LED TO NO ACTION IN TERMS OF WARRANTY/RECALL/SPECIAL CONDITIONS COVERAGE - EVEN THOUGH THIS WAS A KNOWN ISSUE ON THE ENCLAVES PRODUCED BETWEEN 2007-2009. INITIAL ESTIMATES FOR THE WORK, INCLUDING LABOR EXCEEDING $3000. NHTSA 10052863 SHOWS THAT 2008-2012 BUICK ENCLAVES AND THE AVAILABILITY OF 3 SERVICE KITS FOR HIGH FEATURE V6 ENGINE APPLICATIONS. FURTHER, IT SHOWS THAT THESE KITS SHOULD BE USED ON VEHICLES COVERED UNDER THE TERMS OF THE ANY WARRANTY OR SPECIAL COVERAGE TERMS. YET FOR SOME REASON, THE 2010 HASN'T BEEN ASSIGNED 'SPECIAL COVERAGE' TERMS. *TR
NHTSA ODI #10946213
73,714 miles · Jan 13, 2017
Engine
THE SERVICE ENGINE SOON LIGHT ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A P0008 (TIMING CHAIN) CODE WAS DIAGNOSED. AFTER READING NUMEROUS CASES ONLINE ABOUT CATASTROPHIC ENGINE FAILURE, THE CAR WAS PARKED AND I BEGAN DEALING WITH BUICK CUSTOMER SERVICE (CRC) AND LATER WITH THE EXEC…
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THE SERVICE ENGINE SOON LIGHT ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A P0008 (TIMING CHAIN) CODE WAS DIAGNOSED. AFTER READING NUMEROUS CASES ONLINE ABOUT CATASTROPHIC ENGINE FAILURE, THE CAR WAS PARKED AND I BEGAN DEALING WITH BUICK CUSTOMER SERVICE (CRC) AND LATER WITH THE EXECUTIVE REFERRAL GROUP. THE BUICK BRAND QUALITY MANAGER SAID THAT THE PROBLEM WAS "FIXED" FOR THE 2010 MODEL YEAR AND THAT'S WHY THE GM SPECIAL POLICY #11340C WAS LIMITED TO 2007-2009 MODEL YEARS.THEY REFUSED ANY ASSISTANCE IN FIXING THE ENGINE. HOWEVER, THE GM BULLETIN SB-10052863-6133 SPECIFIES 2007-2012 MODEL YEARS. THE TECHNICIAN THAT PERFORMED THE REPAIRS (AT MY EXPENSE) SAID THAT THE FAILURE WAS IDENTICAL TO THE 2007-2009 VEHICLES. THEY EVEN HAD PARTS ON HAND- WHICH SHOWS THE EXTENT OF THE PROBLEM. AS OF THIS WRITING, THERE ARE 65 OTHER COMPLAINTS IN THIS DATABASE OF THIS PROBLEM ON THE ENCLAVE AND IT'S SIBLINGS. THE NHTSA ID 10052863 LISTS 75 ASSOCIATED PRODUCTS. CLEARLY, THERE ARE MANY MORE 2010 FAILURES IF EVERY PRODUCT IS EVALUATED. THIS IS A SAFETY DEFECT THAT SHOULD HAVE A CAMPAIGN ISSUED. LOSS OF ENGINE POWER AND THE RESULTING LOSS OF STEERING AND BRAKE ASSIST IS CLEARLY A DANGER TO THE PASSENGERS AND ALL SURROUNDING PEOPLE AND PROPERTY. PREVIOUS CAMPAIGNS, SUCH AS THE GM IGNITION SWITCH ISSUE, SHOW THAT LOSS OF STEERING AND BRAKE ASSIST DUE TO LOSS OF ENGINE POWER IS A SAFETY ISSUE. A SERVICE ENGINE SOON LIGHT DOES NOT CONVEY THE POTENTIAL GRAVITY OF THE SITUATION.
NHTSA ODI #10945069
84,000 miles · Dec 19, 2016
Tires
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH FIRESTONE DESTINATION LE2 TIRES (NA), SIZE: P255/60/R19 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR PASSENGER SIDE TIRE. WITHIN A FEW MINUTES, THE NOISE INCREASED AND THE REAR PASSENGER SIDE TIRE COMPLETELY SPLIT APART WITHOUT WA…
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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH FIRESTONE DESTINATION LE2 TIRES (NA), SIZE: P255/60/R19 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR PASSENGER SIDE TIRE. WITHIN A FEW MINUTES, THE NOISE INCREASED AND THE REAR PASSENGER SIDE TIRE COMPLETELY SPLIT APART WITHOUT WARNING. THE CONTACT PURCHASED TWO NEW TIRES FOR THE REAR PASSENGER AND DRIVER SIDE IN AUGUST OF 2016. THE CONTACT REPLACED THE REAR PASSENGER SIDE TIRE WITH THE SPARE TIRE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 84,000 AND THE TIRE FAILURE MILEAGE WAS 5,000. *TR
NHTSA ODI #10936185
Mileage unknown · Dec 15, 2016
Electrical SystemElectronic Stability Control (esc)Service Brakes
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY TRACTION CONTROL WARNING INDICATOR FLASHED. ALSO, THE ABS WARNING INDICATOR FLASHED AND VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT COULD NOT BE DIAGNOSED. …
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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY TRACTION CONTROL WARNING INDICATOR FLASHED. ALSO, THE ABS WARNING INDICATOR FLASHED AND VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES FOR YEARS AND PROVIDED NO REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10935505
82,400 miles · Dec 13, 2016
Power Train
MY CHECK ENGINE LIGHT CAME ON LAST WEEK. I TOOK MY 2010 BUICK ENCLAVE (82,400 MILES) TO THE LOCAL DEALER FROM WHOM I PURCHASED THE CAR CERTIFIED PRE-OWNED ABOUT 20 MONTHS AGO. THEY TELL ME THAT THE TIMING CHAIN IS WORN AND MUST BE REPLACED - AN EXTREMELY EXPENSIVE REPAIR THAT SHOULD NOT BE NEEDED ON A CAR WITH 82,000 MILES. SINC…
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MY CHECK ENGINE LIGHT CAME ON LAST WEEK. I TOOK MY 2010 BUICK ENCLAVE (82,400 MILES) TO THE LOCAL DEALER FROM WHOM I PURCHASED THE CAR CERTIFIED PRE-OWNED ABOUT 20 MONTHS AGO. THEY TELL ME THAT THE TIMING CHAIN IS WORN AND MUST BE REPLACED - AN EXTREMELY EXPENSIVE REPAIR THAT SHOULD NOT BE NEEDED ON A CAR WITH 82,000 MILES. SINCE THE MANUFACTURER'S WARRANTY ONLY COVERED IT TO 5-YRS/100K MILES, IT WAS NO LONGER IN EFFECT AND SO THEY WOULDN'T COVER THE COST TO FIX THE CAR.
NHTSA ODI #10935055
110,000 miles · Nov 17, 2016
Engine
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 40 MPH, THE MOTOR FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10926615
75,000 miles · Nov 2, 2016
EnginePower Train
WITHOUT ANY WARNING SIGNALS OUR TIMING CHAIN STRETCHED AND SLIPPED ON OUR 2010 BUICK ENCLAVE. IT CAUSED SIGNIFICANT DAMAGE TO THE ENGINE. THE ENGINE COMPLETELY DIED WHILE IN MOTION, STOPPING THE VEHICLE FROM MOVEMENT IN THE MIDDLE OF THE ROAD. I WAS LUCKILY ON A COUNTRY DIRT ROAD WITHOUT MUCH TRAFFIC, OTHERWISE THIS COULD HAVE G…
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WITHOUT ANY WARNING SIGNALS OUR TIMING CHAIN STRETCHED AND SLIPPED ON OUR 2010 BUICK ENCLAVE. IT CAUSED SIGNIFICANT DAMAGE TO THE ENGINE. THE ENGINE COMPLETELY DIED WHILE IN MOTION, STOPPING THE VEHICLE FROM MOVEMENT IN THE MIDDLE OF THE ROAD. I WAS LUCKILY ON A COUNTRY DIRT ROAD WITHOUT MUCH TRAFFIC, OTHERWISE THIS COULD HAVE GONE VERY BAD ON THE HIGHWAY OR INTERSTATE. THE 2007- 2009 BUICK ENCLAVE HAS THIS SAME KNOW ISSUE WITH A RECALL, AND FROM WHAT I HAVE BEEN TOLD BY OUR MECHANIC THE PARTS USED IN THE 2010'S ARE THE SAME. IT IS IRRITATING THAT THERE HAS NOT BEEN A RECALL WITH THE 2010 AND LATER, I'VE SEEN SEVERAL REPORTS OF THE 2010 HAVING THE SAME ISSUES. I HAVE NOT RECEIVED MY CAR BACK FROM THE REPAIR SHOP, BUT CAN PROVIDE A INVOICE ONCE ONE IS AVAILABLE TO ME. *TR
NHTSA ODI #10923767
85,717 miles · Oct 27, 2016
Power TrainSteering
MILEAGE 85,717: DRIVING ON INTERSTATE AT 70 MPH VEHICLE LOST POWER, WAS LUCKILY ABLE TO PULL OFF AND RESTART TO MAKE IT HOME. NEXT MORNING VEHICLE WOULD START, BUT IMMEDIATELY SHUT OFF. TOWED VEHICLE TO LOCAL MECHANIC WHO STATED IT WAS STRETCHED TIMING CHAIN, COMMON OCCURRENCE IN ENCLAVE, ACADIA, AND TRANSVERSE. REPORTED ISSUE T…
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MILEAGE 85,717: DRIVING ON INTERSTATE AT 70 MPH VEHICLE LOST POWER, WAS LUCKILY ABLE TO PULL OFF AND RESTART TO MAKE IT HOME. NEXT MORNING VEHICLE WOULD START, BUT IMMEDIATELY SHUT OFF. TOWED VEHICLE TO LOCAL MECHANIC WHO STATED IT WAS STRETCHED TIMING CHAIN, COMMON OCCURRENCE IN ENCLAVE, ACADIA, AND TRANSVERSE. REPORTED ISSUE TO GM WHO REFERRED ME TO CERTIFIED GM DEALER, VEHICLE WAS TOWED TO THAT LOCATION AT MY EXPENSE, SAT THERE FOR A WEEK BEFORE I RECEIVED ANY INFO WHICH WAS STRETCHED TIMING CHAIN, ALREADY KNOWN INFORMATION. I CALLED GM BACK WHO STATED THEY MY CASE HAD ALREADY BEEN CLOSED OUT FOR POWER LIFT GATES AND THERE WAS NO DOCUMENTATION FOR THE STRETCHED TIMING CHAIN, AFTER 1 HOUR AND 25 MINUTES ON THE PHONE I WAS TOLD THAT THERE WAS NO ASSISTANCE FOR THE TIMING CHAIN THAT I WOULD BE RESPONSIBLE FOR THE $2000 REPAIR BILL ALONG WITH $105 FOR THE DIAGNOSTIC TEST. AT THIS POINT BEYOND FRUSTRATED WITH VEHICLE AND GM, THE ACADIA AND TRANSVERSE HAVE HAD THEIR POWERTRAIN WARRANTY EXTENDED WHY HAS THIS NOT HAPPENED FOR THE ENCLAVE? *TR
NHTSA ODI #10919377
30,000 miles · Sep 30, 2016
Steering
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED AT SLOWER SPEEDS OR WHILE MAKING A TURN. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE RACK AND PINION, STEERING BUSHINGS…
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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED AT SLOWER SPEEDS OR WHILE MAKING A TURN. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE RACK AND PINION, STEERING BUSHINGS, AND STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A POWER STEERING FLUID LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10910780
Official recalls
6Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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