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2010 Buick Enclave

Owner reports · Recalls · Investigations

More warning signs than most Enclave years

Owner complaints for the 2010 Buick Enclave are substantially higher than the model-year median of 69.

About this comparison →

When problems were reported

Mileage at the reported incident

230 reports with mileage · 45 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 126 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports1 fire reports5 injury reports

Unknown Or Other complaints

18 reports
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Mileage unknown · Nov 1, 2024
Unknown Or Other

Bad timing chain at 141,000 miles

NHTSA ODI #11623077

144,095 miles · Feb 8, 2021
Unknown Or Other

WHILE DRIVING IN SINGLE DIGIT TEMPS IN ICY ROAD CONDITIONS IN TRAFFIC USING THE BRAKES A LOT MY TRACTION CONTROL LIGHT CAME IN AND I GOT A SERVICE YOUR TRACTION CONTROL SYSTEM AND ENGINE POWER WAS REDUCED CAUSING ME TO NOT HAVE CONTROL OF THE VEHICLE IN HEAVY TRAFFIC AND DANGEROUS ROAD CONDITIONS. TRACTION CONTROL WILL NOT COME …

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WHILE DRIVING IN SINGLE DIGIT TEMPS IN ICY ROAD CONDITIONS IN TRAFFIC USING THE BRAKES A LOT MY TRACTION CONTROL LIGHT CAME IN AND I GOT A SERVICE YOUR TRACTION CONTROL SYSTEM AND ENGINE POWER WAS REDUCED CAUSING ME TO NOT HAVE CONTROL OF THE VEHICLE IN HEAVY TRAFFIC AND DANGEROUS ROAD CONDITIONS. TRACTION CONTROL WILL NOT COME BACK ON AFTER THE VEHICLE HAS BEEN TURNED OFF AND RESTARTED. ROAD CONDITIONS WERE SO BAD TRAFFIC WAS MOVING 5-10MPH ON HIGHWAY. THE REDUCED ENGINE POWER HAPPENED AS SOON AS I STARTED TURNING RIGHT ON ANOTHER ROAD DUE TO HOW SLICK THE HIGHWAY WAS.

NHTSA ODI #11395303

174,000 miles · Feb 24, 2020
SteeringUnknown Or Other

/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR I…

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/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR IF IT OPENS WITH THE CONTROL BUT WHEN TRYING TO CLOSE IT IF IT GOES DOWN TO CLOSE BUT BECOMES OPEN AGAIN IT IS AS IF THERE WAS AN OBSTACLE THAT DOES NOT LET IT CLOSE COMPLETELY

NHTSA ODI #11311075

Mileage unknown · Feb 11, 2019
Unknown Or Other

WHILE DRIVING THE VEHICLE AUTOMATICALLY GET STUCK AND DOES NOT PICK UP SPEED NO MATTER IF U RELEASE THE GAS OR PRESS ON THE GAS. THE GAR DOES NOT PICK UP SPEED AT ALL AND THIS IS VERY DANGEROUS.I HAVE PUT CLOSE TO $1000 IN THIS VEHICLE IN A MONTH TRYING TO CORRECT THIS SCARY PROBLEM WHILE I AM DRIVING ON THE HWY AND CITY STREET…

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WHILE DRIVING THE VEHICLE AUTOMATICALLY GET STUCK AND DOES NOT PICK UP SPEED NO MATTER IF U RELEASE THE GAS OR PRESS ON THE GAS. THE GAR DOES NOT PICK UP SPEED AT ALL AND THIS IS VERY DANGEROUS.I HAVE PUT CLOSE TO $1000 IN THIS VEHICLE IN A MONTH TRYING TO CORRECT THIS SCARY PROBLEM WHILE I AM DRIVING ON THE HWY AND CITY STREETS AS WELL AS TURNIG.

NHTSA ODI #11176401

Mileage unknown · Jan 21, 2019
Fuel/propulsion SystemSuspensionUnknown Or Other

SINCE I BOUGHT MY 2010 BUICK I'VE NOTHING BUT PROBLEM AFTER PROBLEM.. FOR SOME REASON THE CHECK ENGINE LIGHT ALWAYS SEEMS TO COME ON, SUSPENSION MAKES NOISE, AND STEERING SYSTEM IS MAKING NOISE..

NHTSA ODI #11171176

Mileage unknown · Nov 14, 2018
Electrical SystemUnknown Or Other

HVAC TEMPERATURE DOES NOT WORK ON PASSENGER SIDE; RIGHT SIDE TEMPERATURE MODE DOOR ACTUATOR HAS FAILED. THIS IS THE SECOND TIME IT HAS HAPPENED. 2013 AND NOW 2018.

NHTSA ODI #11151508

166,000 miles · Jun 27, 2018
Unknown Or Other

IN KROGER PARKING LOT JUST NOW, PARKED IN A PARKING PLACE AND TRYING TO LOAD GROCERIES. OPENED THE LIFT GATE LIKE NORMAL, MY MOTHER WAS INSIDE IT AND IT STARTED CLOSING IMMEDIATELY ON HER. SHE REACHED UP AND PUSHED IT UP SO SHE COULD GET OUT FROM UNDER IT AND IT STARTED TO GO UP AGAIN AND THEN STARTED CLOSING AGAIN. IT KEPT DING…

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IN KROGER PARKING LOT JUST NOW, PARKED IN A PARKING PLACE AND TRYING TO LOAD GROCERIES. OPENED THE LIFT GATE LIKE NORMAL, MY MOTHER WAS INSIDE IT AND IT STARTED CLOSING IMMEDIATELY ON HER. SHE REACHED UP AND PUSHED IT UP SO SHE COULD GET OUT FROM UNDER IT AND IT STARTED TO GO UP AGAIN AND THEN STARTED CLOSING AGAIN. IT KEPT DINGING AS IT OPENED AND CLOSED. SHE TRIED TO OPEN IT AFTER IT WAS CLOSED FOR A MINUTE AND IT OPENED AND THEN SLAMMED SHUT HARD BEFORE IT OPENED ALL THE WAY.

NHTSA ODI #11104308

85,000 miles · Feb 22, 2018
EngineSteeringUnknown Or Other

STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTR…

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STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTROL OF THE VEHICLE.

NHTSA ODI #11074287

83,000 miles · Dec 6, 2017
Unknown Or Other

HELLO, WE HAVE JUST PURCHASED A USED 2010 ENCLAVE BUICK ABOUT THREE MONTHS AGO AND HAVE JUST HIT THE 80,000 MILE MARK AND MY ENGINE LIGHT TURNED ON AND THE DIAGNOSIS FOR THIS VEHICLE IS P0008. ON LINE THEY SHOW THE PREVIOUS MODELS TO MINE WHERE ALL RECALLED FOR THIS CODE ISSUE. MY CONCERN IS WAS THIS ISSUE FIXED FOR THESE NEWER…

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HELLO, WE HAVE JUST PURCHASED A USED 2010 ENCLAVE BUICK ABOUT THREE MONTHS AGO AND HAVE JUST HIT THE 80,000 MILE MARK AND MY ENGINE LIGHT TURNED ON AND THE DIAGNOSIS FOR THIS VEHICLE IS P0008. ON LINE THEY SHOW THE PREVIOUS MODELS TO MINE WHERE ALL RECALLED FOR THIS CODE ISSUE. MY CONCERN IS WAS THIS ISSUE FIXED FOR THESE NEWER MODELS OR IS THIS SOMETHING THAT WILL BE RECALLED IN THE FUTURE JUST LIKE THE OLDER MODELS DID. THERE ARE OTHERS CONCERNED WITH THIS SAME ISSUE SO I'M AWARE THAT WE ARE NOT THE ONLY ONES. THANKS YOU, P.S VERY HOPEFUL SOMEONE CAN HELP WOULD HATE TO SPEND ALL THAT MONEY ON A VEHICLE WE HAVE RECENTLY PURCHASED AND DOES NOT HAVE TOO MANY MILES.

NHTSA ODI #11052771

125,000 miles · Sep 29, 2017
Unknown Or Other

AS I AM DRIVING THE CARS AUTO LOCKS WILL SUDDENLY UNLOCK AND LOCK THEN THE CAR GOES INTO NEUTRAL, RPM'S GO UP, CAR SLOWS DOWN AND THE ENGINE REVS, IT LASTS FOR 30 SEC OR SO THEN GOES BACK INTO DRIVE. HAS DONE IT AT 25 MPH ALL THE WAY UP TO 70 MPH, HAPPENS INTERMITTENTLY NO RHYME OR REASON TO IT. VERY SCARY AND DANGEROUS, HAS HAP…

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AS I AM DRIVING THE CARS AUTO LOCKS WILL SUDDENLY UNLOCK AND LOCK THEN THE CAR GOES INTO NEUTRAL, RPM'S GO UP, CAR SLOWS DOWN AND THE ENGINE REVS, IT LASTS FOR 30 SEC OR SO THEN GOES BACK INTO DRIVE. HAS DONE IT AT 25 MPH ALL THE WAY UP TO 70 MPH, HAPPENS INTERMITTENTLY NO RHYME OR REASON TO IT. VERY SCARY AND DANGEROUS, HAS HAPPENED 10-12 TIMES IN THE LAST YEAR, HAPPENED TWICE TODAY WHILE ON THE EXPRESSWAY, VERY SCARY. THE OTHER THING IT DOES IS IT WILL JERK, CHECK ENGINE LIGHT COMES ON, THINGS FLASH ON THE DASH, SERVICE STABILITRAC, PARK ASSIST OFF, TRACTION CONTROL OFF IT THEN WON'T SHIFT GEARS AND I HAVE TO STOP AND SHUT THE CAR OFF, CHECK ENGINE LIGHT STAYS ON FOR A DAY OR TWO. THESE ARE 2 SEPARATE ISSUES. HAVE HAD TO DEALER MULTIPLE TIMES, THEY SAY DON'T KNOW WHATS WRONG. THIS SEEMS TO BE AN ISSUE WITH 2010 ENCLAVES ACCORDING TO [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI #11030580

Official recalls

6

21V782000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module

Oct 7, 2021

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Air Bags:frontal

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648