2002 Buick Century

BOUGHT VEHICLE IN 01.20.07 WITH 56,943 MILES (2002 BUICK CENTURY CUSTOM). SOMETIME (AROUND 62,000 MILES) NOTICE ENGINE HESITATES, AFTER WARMING UP, HESITATION DISAPPEARS. ASKED MY MECHANIC AND HIS FIRST QUESTION WAS IF WHITE SMOKE WAS COMING OFF THE TAIL PIPE, I SAID NO. A COUPLE WEEKS LATER, AT STARTUP (EARLY IN THE MORNING) THE TAIL PIPE SMOKED FOR A GOOD 2 TO 3 MINUTES, AGAIN, ONCE WARMED, STOPPED, AND ENGINE RUN WELL. THIS WENT ON FOR ANOTHER 2 WEEKS, DURING THIS PERIOD I ASKED AGAIN MY MECHANIC, BUT THIS TIME I MENTIONED THE WHITE SMOKE, NO OIL SMELL, HIS RESPONSE WAS I WAS BURNING ANTIFREEZE. WENT BACK TO DEALER TO SEE WHAT THEY COULD DO TO HELP ME, LEFT THE VEHICLE FOR DIAGNOSIS, THEN THEY OFFER ME A 15% DISCOUNT ON PARTS OF AND ESTIMATED $1500.00 WORK. SINCE THIS WAS UNACCEPTABLE, I CALLED BUICK, EXPLAIN SITUATION, AND ALSO MENTIONED FACT THAT AN ENGINE THIS AGE - MILEAGE - THIS KIND OF FAILURE WAS NOT ACCEPTABLE. AFTER 4 CALLS FROM BUICK, IT TOOK BUICK 2 WEEKS TO COME BACK WITH HA RESOLUTION: THAT THE BEST THEY COULD DO WAS 15% DISCOUNT ON PARTS AND 15% ON LABOR. AT SOME POINT I WANTED TO PICKUP THE CAR AND I WAS TOLD IT WAS NOT SAFE TO DRIVE. MEANTIME, I DID SOME RESEARCH AND FOUND OUT THAT NHTSA DID HANDLE THIS TYPE OF ISSUES. FURTHER RESEARCH IN THE NHTSA WEB SITE SHOWED THAT (LIKE MY MECHANIC TOLD ME) THIS WAS A RECURRENT PROBLEM WITH THIS MODEL. I PICKED UP THE CAR ON 10.25.07 AT A FINAL COST OF $1,157.00. *TR

WHEN I HAD AN OIL CHANGE AT ABOUT 32,000 MILES THE MECHANIC INDICATED THE OIL WAS A QUART LOW. I HAD THE COOLING SYSTEM FLUSHED AT ABOUT 50,000 MILES AND THE MECHANIC NOTED OIL IN THE ANTIFREEZE. AT 55,000 MILES THE CAR NOW NEEDS A NEW INTAKE MANIFOLD GASKET AT A COST OF $800 TO $900. GM FACES A CLASS ACTION LAWSUIT IN CANADA FOR THIS SAME PROBLEM AND MANY U.S. BLOGS INDICATE THIS IS A COMMON PROBLEM. SERVICE STATIONS ARE REPORTING THAT THIS FAILURE IS COMMON AND DUE TO A DESIGN DEFECT. THE WARRANTY EXPIRED AT 36,000 MILES. BECAUSE OF THIS, BUICK SAYS IT HAS NO RESPONSIBILITY FOR THIS PROBLEM. IN ADDITION TO THE GASKET PROBLEM, I HAD TO REPLACE THE WIPE BLADE MECHANISM AND LEAKING WHEEL BEARINGS. THESE, TOO, WERE PREMATURE PROBLEMS AND NOT DUE TO ANY ABUSE OR NEGLECT OF CAR MAINTENANCE. GM WILL NOT RECOGNIZE A HISTORY OF PROBLEMS DUE TO THE FACT I WENT TO A LOCAL PRECISION TUNE FOR MAINTENANCE. THE DEALERSHIP I PURCHASED THE CAR FROM MOVED ABOUT 45 MINUTES AWAY FROM MY HOME MAKING IT VERY INCONVENIENT TO GO THERE FOR MAINTENANCE. *AK

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED A PIECE OF FUEL INJECTION DETACHED AND BLEW OFF THE VALVE. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO A MECHANIC. THE REPAIR COST $1,200. THE TECHNICIAN STATED THAT HE HAD NEVER SEEN ANYTHING LIKE THIS AND IT SHOULD NOT HAVE HAPPENED TO HER VEHICLE. THE CONTACT HAS NOT NOTIFIED AN AUTHORIZED DEALER OR THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 59,263. UPDATED 02/01/08. *LJ

TL*- THE CONTACT STATED THAT AFTER STARTING THE 2002 BUICK CENTURY THE COOLANT LIGHT CAME ON, AFTER DRIVING A COUPLE OF MILES THE LIGHT WENT OFF. THE CONTACT TOOK THE VEHICLE TO THE GARAGE WHICH PERFORMED A PRESSURE TEST AND FOUND A HOLE IN THE MANIFOLD. THE FAILURE COULD RESULT IN A FIRE. THE VEHICLE HAS BEEN REPAIRED. *AK THE LOWER INTAKE GASKET MANIFOLD WAS LEAKING COOLANT. UPDATED 02/22/07. *JB