IllustrationWHEN I BACKED OUT OF PARKING SPACE, I TURNED STEERING WHEEL WITH A "HARD LEFT." CAR MADE CLICKING NOISE. *TR
1997 Buick Century
Owner reports · Recalls · Investigations
More warning signs than most Century years
Owner complaints for the 1997 Buick Century are substantially higher than the model-year median of 28.
About this comparison →How this year compares
Owner complaints by model year
Compare all Century years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 22 of 106 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seat Belts. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports1 fire reports2 injury reports
Steering complaints
15 reportsI WAS MAKING A LEFT TURN AND THE STEERING LOCKED AND THERE WAS A LOUD BANG. I WASN'T ABLE TO COMPLETE THE TURN CAUSING ME TO DRIVE OFF THE ROAD AND ONTO A LAWN. THE STEERING WHEEL WOULDN'T GO BACK TO THE CORRECT POSITION AND IT SEEMED TO BE IN MANUAL STEERING MODE. I COULD BARELY MOVE THE WHEEL. THE CAR IS NOT DRIVABLE AT TH…
Read full complaint
I WAS MAKING A LEFT TURN AND THE STEERING LOCKED AND THERE WAS A LOUD BANG. I WASN'T ABLE TO COMPLETE THE TURN CAUSING ME TO DRIVE OFF THE ROAD AND ONTO A LAWN. THE STEERING WHEEL WOULDN'T GO BACK TO THE CORRECT POSITION AND IT SEEMED TO BE IN MANUAL STEERING MODE. I COULD BARELY MOVE THE WHEEL. THE CAR IS NOT DRIVABLE AT THIS TIME. *TR
1) CAR NEEDED TOWED TO GARAGE FOR STARTER FAILURE. AS IT LEFT THE GARAGE THE STEERING LOCKED UP AND SENT CAR ALMOST INTO ONCOMING TRAFFIC WITH 2 CHILDREN IN THE CAR. THERE HAD BEEN NO OTHER WARNINGS OF A PROBLEM. 2) IT HAPPENS EVERY TIME THE STEERING IS TURNED ONE DIRECTION THEN BACK TO THE OTHER. IT DOES NOT JUST COME BACK. ES…
Read full complaint
1) CAR NEEDED TOWED TO GARAGE FOR STARTER FAILURE. AS IT LEFT THE GARAGE THE STEERING LOCKED UP AND SENT CAR ALMOST INTO ONCOMING TRAFFIC WITH 2 CHILDREN IN THE CAR. THERE HAD BEEN NO OTHER WARNINGS OF A PROBLEM. 2) IT HAPPENS EVERY TIME THE STEERING IS TURNED ONE DIRECTION THEN BACK TO THE OTHER. IT DOES NOT JUST COME BACK. ESPECIALLY TO THE LEFT. I ALMOST CRASHED 4 TIMES JUST TRYING TO GET IT HOME. 3) I FILED AN INSURANCE CLAIM ON THE TOW COMPANY THINKING THEY WERE RESPONSIBLE. THEY LOOKED AT IT AND SAID THEY FOUND NOTHING WRONG, THAT NOTHING WAS BENT. AFTER GETTING ON LINE AND INVESTIGATING, I LEARNED OF THIS STEERING PROBLEM. IT MATCHES IT PERFECTLY. I HAD SOMEONE KNOWLEDGEABLE OF MECHANICS LOOK AT THE CAR AND THEY SAID THE STEERING GEAR RACK NEEDS REPLACED AND NOT TO DRIVE THE CAR AS IT IS. IT IS TO DANGEROUS TO DRIVE. I ALSO JUST HAD NEW INTAKE MANIFOLD GASKET FROM THE DECOOL PROBLEM GM HAS. NOW I HAVE A CAR THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. NOBODY ASSUMES LIABILITY AND I THINK GM SHOULD HAVE HAD THIS RECALLED AND CORRECTED. *TR
1997 BUICK CENTURY-STEERING LOCKS UP RANDOMLY CAUSING LOSS OF VEHICLE CONTROL. *JB
1997 BUICK CENTURY-STEERING LOCKS UP RANDOMLY CAUSING LOSS OF VEHICLE CONTROL. *JB
POWER STEERING LOCKED UP WHEN MAKING LEFT TURNS. THE STEERING WHEEL EITHER LOCKED, DID NOT GO INTO THE FULL TURNS OR WAS VERY DIFFICULT TO TURN. DEALERSHIP INDICATED THAT THERE WAS A DEFECT IN THE RACK AND PINION AS DESCRIBED IN STEERING GEAR BEARINGS RECALL 03V527000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE T…
Read full complaint
POWER STEERING LOCKED UP WHEN MAKING LEFT TURNS. THE STEERING WHEEL EITHER LOCKED, DID NOT GO INTO THE FULL TURNS OR WAS VERY DIFFICULT TO TURN. DEALERSHIP INDICATED THAT THERE WAS A DEFECT IN THE RACK AND PINION AS DESCRIBED IN STEERING GEAR BEARINGS RECALL 03V527000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
1997 BUICK CENTURY POWER STEERING STARTED TO LOCK UP WHEN STEERING TO THE LEFT. *MR VEHICLE WAS TOWED AND A NEW RACK AND PINION WAS INSTALLED. CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIR BUT WAS DENIED BECAUSE VEHICLE WAS NOT PART OF RECALL. *LA
WHEN TURNING CORNERS STEERING WHEEL STICKS. CONSUMER HAS TO PULL HARD TO STRAIGHTEN THE WHEEL UP. *AK REPAIR WAS PERFORMED ON STEERING INCLUDING REPLACEMENT OF STEERING RACK. *LA
1997 BUICK CENTURY, WHILE DRIVING TO A SOCCER GAME I BEGAN TO EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. AFTER THE GAME I TURNED LEFT TO EXIT MY PARKING SPOT AND WHILE TURNING AT LOW SPEED I HEARD A CLICKING NOISE AND THE STEERING WHEEL BECAME LOCKED. IT TOOK ALL MY STRENGTH TO TURN THE WHEEL STRAIGHT. I TOOK THE VEHIC…
Read full complaint
1997 BUICK CENTURY, WHILE DRIVING TO A SOCCER GAME I BEGAN TO EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. AFTER THE GAME I TURNED LEFT TO EXIT MY PARKING SPOT AND WHILE TURNING AT LOW SPEED I HEARD A CLICKING NOISE AND THE STEERING WHEEL BECAME LOCKED. IT TOOK ALL MY STRENGTH TO TURN THE WHEEL STRAIGHT. I TOOK THE VEHICLE TO MY FRIEND WHOM IS A CERTIFIED MECHANIC (BUT NO LONGER WORKS FOR GM) AND HE ADVISED ME THAT THE LOWER PINION WAS DESTROYED WHICH CAUSED DAMAGE TO THE ENTIRE GEAR ASSEMBLE AND POWER STEERING PUMP. I HAD HIM REPLACE THE DEFECTIVE PARTS AT A COST OF $800 PLUS DOLLARS. SUBSEQUENT TO THIS TIME I AM NOW AGAIN EXPERIENCING INTERMITTENT LOSS OF STEERING. MY MECHANIC ADVISED ITS POSSIBLE THAT THE REBUILT STEERING GEAR PLACED IN MY REPAIR CONTAINS THE SAME DEFECTIVE PINION BEARING BECAUSE GM MAY NOT HAVE COMMUNICATED THE FAULTY PROBLEM TO THE PART SUPPLIERS WHOM REBUILD THE GEAR ASSEMBLIES. IN LIGHT OF THE RECENT NEWS ABOUT GM STEERING GEAR PROBLEMS AND PENDING RECALLS FOR CAR MODELS OTHER THAT THE BUICK CENTURY I WISH TO FILE A COMPLAINT WITH GM TO REIMBURSE ME FOR THE INITIAL REPAIR AND THE SUBSEQUENT FOLLOW-UP REPAIRS THAT I WILL NEED.*AK
THE VEHICLE LOST POWER STEERING WHEN MAKING A LEFT TURN IN THE DRIVEWAY. THIS WAS CAUSED BY A FAILURE IN THE STEERING RACK AND PINION. *JB
Official recalls
299V348000 · Visibility:windshield Wiper/washer:linkages
Dec 16, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE WINDSHIELD WIPERS MAY STOP WORKING DUE TO A SEPARATION BETWEEN THE DRIVE PIN AND CRESCENT IN THE CRANK ARM ASSEMBLY.
Consequence & remedy
Consequence: DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES FOR THE PRESENCE OF A PLASTIC WATER DEFLECTOR AND, IF NECESSARY, REPLACE THE WIPER MOTOR CRANK ARM AND INSTALL A WATER DEFLECTOR. ON VEHICLES RECEIVING A REPLACEMENT CRANK ARM AND NEW WATER DEFLECTOR, DEALERS WILL ALSO APPLY ADDITIONAL SEALING MATERIAL TO IMPROVE WATER DEFLECTION AWAY FROM THE CRANK ARM ASSEMBLY AND WILL INSTALL A REINFORCEMENT TO IMPROVE THE PERFORMANCE OF THE WIPER PARK MECHANISM.
98V102000 · Exterior Lighting:headlights
May 15, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OWNER MANUALS DO NOT CONTAIN THE REQUIREMENT INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE. THIS DOES NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY NOT BE ABLE TO PROPERLY AIM THE HEADLIGHTS.
Remedy: OWNERS WILL BE MAILED AN OWNER MANUAL'S INSERT WHICH CONTAINS THE APPROPRIATE INFORMATION.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA03019 · Power Rack And Pinion Steering Failure
Opened Sep 15, 2003 · Closed Dec 18, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Additional source detail variants (2)
Steering
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA99024 · Windshield Wiper
Opened Aug 20, 1999 · Closed Jan 13, 2000
Status: closed (inferred from source dates) · Visibility
BY LETTER DATED DECEMBER 12, 1999, GM NOTIFIED NHTSA OF ITS PLANS TO CONDUCT A SAFETY RELATED DEFECT CAMPAIGN TO REMEDY 155,149 OF THE SUBJECT VEHICLES.THE VEHICLE POPULATION FOR THE CAMPAIGN INCLUDES THE 1997 BUICK REGAL/CENTURY AND PONTIAC GRAN PRIX MODELS BUILT DURING THE PERIOD FROM THE START OF PRODUCTION THROUGH MAY 1, 1997.GM DETERMINED THAT THE WIPERS INSTALLED PRIOR TO THIS DATE COULD STOP WORKING, USUALLY DURING HEAVY LOAD CONDITIONS, DUE TO SEPARATION BETWEEN THE DRIVE PIN AND THE CRESCENT IN THE WIPER CRANK ARM ASSEMBLY.EFFECTIVE MAY 1, 1997,GM CORRECTED THIS PROBLEM IN PRODUCTION BY MODIFYING THE DRIVE PIN AND STRENGTHENING THE CRESCENT.THESE SAME IMPROVED PARTS WILL BE INSTALLED IN THE VEHICLES TO BE RECALLED.THE SCOPE OF THE CAMPAIGN WILL INCLUDE ALL VEHICLES PRODUCED PRIOR TO THE MAY 1, 1997 CORRECTION (THE OLDSMOBILE INTRIQUE PRODUCTION DID NOT START UNTIL AFTER MAY 1, 1997, AND IS THEREFORE NOT INCLUDED).VEHICLES WITH THE SCOPE OF THIS INVESTIGATION AND PRODUCED AFTER MAY 1, 1997, CONTAIN THE MORE ROBUST CRESCENT AND IMPROVED PIN DESIGN AND ARE NOT INCLUDED IN THE RECALL CAMPAIGN.ODI WILL CONTINUE TO MONITOR COMPLAINT REPORTS ON THE VEHICLES PRODUCED AFTER MAY 1, 1997 AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.BASED ON GM'S RECALL ACTION (ODI 99V-348) THIS INVESTIGATION IS CLOSED.
PE99028 · Windshield Wiper
Opened Apr 16, 1999 · Closed Aug 20, 1999
Status: closed (inferred from source dates) · Visibility
INCIDENTS OF WIPER FAILURE (OWNER REPORTS AND WARRANTY) ARE VERY HIGH, AND MANY OF THE REPORTS INDICATE THAT THE FAILURES ARE STILL OCCURRING IN 1999.