2021 BMW X7

On Sunday, December 1, 2024, the high-pressure fuel pump failed while driving in a roundabout next to a freeway, causing the car to stop and the gearbox set itself to PARK. Bellevue BMW has ordered a new fuel pump ?control board? If there were any warning lamps or messages, they did not appear before the complete failure of the fuel pump. The BIG problem was that we were not able to shift into NEUTRAL so the car could be pushed safely to the side of the road. The tow truck operator had to put rolling skids on the tires in order to load it onto the towing platform. It was a very dangerous situation, with semi-trucks passing over nearby curbs on both sides of us. People tried to help, but no one could figure out how to get the car out of PARK into NEUTRAL.

2019-2022 BMW X7 Xdrive have a major issue with the transfer box which controls the adaptive steering at all front wheels. At low speeds or at driveline when accelerating in forward or reverse while turning the steering wheel the vehicle shudders or jerks causing the skipping like feeling in traction. This is a common issue which is reported by many and is now happening to my vehicle. BMW has not issued a recall, rather a recommended repair to change the oil on the transfer case and drive the vehicle for 125miles hoping the issue will go away. In most cases the issue does not go away and the transfer box needs to be replaced. The interesting thing is BMW is charging customers 500.00 for the transfer box oil change when its a known issue and hopefully if you are still under warranty will replace the transfer box if the issue persists at not cost. If not under warranty the cost of the part alone is 4350.00 for the transfer box, not including labor. This is a very major driver safety concern as it pertains to steering and handling of the vehicle. In my opinion, BMW should not be charging customers under warranty for the transfer box oil change in hopes of it resolving the issue. There should be a recall for the transfer box entirely as this is an issue on all BMW X7s. There is no warning lights regarding the transfer box issue. The issue is continues at all times while driving at low speeds and turning at the same time. This can cause someone to lose control of the vehicle in a turn and get into an accident. Please refer to BMW recommended repair SIB 27 02 20, link provided below. [XXX] If this is a known issue, and NHTSA is aware of the issue then why isnt there a recall to replace the transfer box entirely if the issue is confirmed by the dealer. Why put a band aid by replacing the oil on the transfer box when it will eventually return? If the vehicle is not under warranty, why should customer pay. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transfer case became damaged causing shuddering and loss of power while turning and accelerating. Once failed all power lost to rear wheels. My vehicle is available for inspection upon request and the problem has been confirmed by BMW dealership and replacement is required. Any loss of control of your vehicle is a safety hazard. This is a widely known issue and a recall has already been issued for years 2013-2016. The problem still exist in later models mine being a 2021.

The car’s fuel capacity and miles remaining projection after refueling, both indicate a 12 gallon capacity fuel tank, despite Toyota’s published 17.2 capacity fuel tank. Well documented online, the safety concern here is 1) the fuel level sensor is defective, 2) the gas tank neck design is defective, 3) the miles remaining calculator is calculating incorrectly creating stranded passenger risk, or 4) misleading marketing though not a safety issue, but would have deterred me from purchasing the car due poor distance range. If true, I would want Toyota to purchase the car back.

During highway speeds of every drive, the hood shakes/wobbles excessively, causing significant distraction to driver due to reflection of sunlight into driver’s eyes. This wobbling occurs in nearly the full width of the hood, between 3 and 18 inches from the windshield. Note: because video uploads are not permitted here, no attachment is provided, but can be given upon request.

The contact owns a 2021 BMW X7. The contact stated that while the contact's wife was driving at an undisclosed speed, the contact's wife noticed a smoky fume in the interior of the vehicle. The contact's wife continued to drive the vehicle to the intended destination. The contact stated that when the wife returned to the vehicle, the contact's wife noticed that the smoky fume was still in the interior of the vehicle. The vehicle was driven to the contact's residence. The contact stated that upon removing items from the vehicle, the contact noticed that a cardboard box that was seated on the driver's rear seat was on fire. The contact extinguished the fire. No fire report was filed. No injuries were sustained. The contact then contacted BMW and requested the vehicle to be picked up. The vehicle was towed to the dealer. The contact stated that the vehicle had been at the dealer for two weeks. The contact was informed that the failure was due to no fault of the manufacturer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 25,320.

2 Issues: 1) The water/coolant pump leaks and fails, leading to overheating. BMW says the following Service Bulletin does not apply: SIB 11 05 21 SERVICE ACTION: REPLACE THE MECHANICAL COOLANT PUMP I'm not really sure why or how it doesn't apply but it should. 2) The front passenger seatbelt has failed, in that it does not retract into its housing.

The contact owns a 2021 BMW X7. The contact stated while driving at an undisclosed speed, the warning light illuminated "third row rear seats not fully locked". The contact stated that while transporting his children, the sensor did not recognize individuals seated on the seat. The vehicle was taken to the dealer. The contact was advised that the failure might be due to detached or dislodged compression springs in the seat. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 43,000.

While merging onto the highway the car violently jerked itself into the left lane without warning, nearly causing me to collide with another car. Error messages about "driver assistance" appeared. All screens then went black and the car rebooted. It pulled away from the direction I was driving several more times on my way home, but less severely. 3 weeks earlier multiple systems failed and power steering went out. That time the car was pulling me in the opposite direction I was steering. Was told it was a software issue that was fixed. Then this happened 3 weeks later.