2022 BMW X5

I was trying to park my car on March 11, 2023 at noon, and I noticed a sudden uncontrolled acceleration even when my foot was off the accelerator pedal. Parking collision front sensors failed to provide an early warning, and automatic emergency brake did not engage leading to a minor collision with the vehicle parked in front. The situation occurred so rapidly that I did not have enough time to react quickly and apply brakes. I managed to apply brakes to avoid a serious incident, but it was not quick enough to even avoid this minor collision. I have reported this to BMW USA, however the car has not been inspected by a dealer or an independent service center after the incident. There were no warnings displayed prior to this incident, however I have had consistent issues pertaining to the operation of front sensors. I had BMW certified dealer inspect front sensors, and according to them the sensors do not provide an early warning as per the design but they have adjusted the sensitivity. The adjustment did not improve the situation, and I provided that feedback to the service center as well. The sensors did fail at twice prior to this incident, and the dealer inspected that as part of sensor sensitivity adjustment. I drove this vehicle to the BMW certified dealer more than twice to have the front sensors and other things inspected prior to this incident. Nevertheless, this uncontrolled acceleration is something that I have never experienced before, and I am traumatized to even drive this vehicle comfortably. All the automated systems designed to prevent or avoid collision did not engage leading me to not trust anything.

The contact owned a 2022 BMW X5. The contact stated that while driving at unknown speeds in self-driving mode, it crashed into the rear of a disabled Ford Utility van. The contact sustained a cracked clavicle and medical attention was provided. A police report was filed. All the air bags were deployed. There was no reported fire. The vehicle was towed to an impound yard. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 18,000. The insurance deemed the vehicle a total loss.

The rear cross traffic warning basically does not work. This is very dangerous as I have been in the process of back out of a parking space and there will be a car right behind me or approaching very close to my car, and I get no warning at all. It also does not warn me where a person is walking behind my car. The BMW dealership said I needed a software update, but that did not fix the problem. The rear cross traffic warning has never worked. I had my car for almost one year and have never gotten a warning. After researching this issue online, I found out this is a common problem with all BMW owners. This is extremely dangerous! I have owned less expensive cars that had great rear cross training warnings. Very frustrating!

High pitched squeaking noise when steering (at~800 mi) -> Inconsistent resistance (at~1,200 mi) -> Delayed Steering (at~1,600 mi). A high-pitched squeaking noise happens in steering every time driving over 15 minutes. I took it to the dealer for repair at ~1,000mi on 9/29/2022 and 10/4/2022. They confirmed the problem and recorded the noise. They said they couldn't fix the problem after some attempts. They promised the X5 is safe to drive while waiting for the parts. But the steering starts to show inconsistent resistance. On 11/9, I called the dealer, and they said BMW hasn't sent them the parts. I talked to BMW NA customer satisfaction for help. The representative said she will escalate the case, but nobody ever contacted me until I contacted them again on 1/2/2023. Then the representative told me to wait 20-25 days for their administrative review. But after 20 days, the representative suddenly told me the review required BMW engineer's inspection. I told them they're welcome to inspect the X5, but the engineer never contacted me. On 2/7, my mom experienced delayed steering, and she was terrified. We basically haven't driven the car for safety concern. Since the delayed steering happened, BMW NA suddenly changes their attitude and urges me to drive the X5 to the dealership. Should I wait for NHTSA to inspect the car? Or I can just give it to the BMW dealership?

The active and passive safety systems would disable themselves and I would get the following errors from the vehicle. 1. Rear Differential lock 2. Four-wheel drive system 3. Chassis stabilization 4. Drivetrain malfunction 5. Reduced driver assistance 6. Traction control reduced or off 7. Dynamic stability control 8. Dynamic traction control When these errors came up on the multimedia screen it would say that it was ok to continue to drive and to call and make a service appointment, no need for BMW roadside assistance. The following systems would be affected or turned off automatically. 1. Lane keep/lane departure assist 2. Blind spot monitoring 3. Cruise control 4. Forward collision warning/braking 5. Pedestrian warning/mitigation 6. Auto hold 7. Auto high beam assistant 8. Remote start 9. Side collision avoidance 10. Intelligent safety 11. Drive recorder 12. Back-up assistance 13. Auto park assistance 14. Active protection 15. Dynamic stability control 16. Dynamic traction control 17. Hill descent control 18. Speed limit information 19. Speed limit assistance 20. Park distance control 21. Cross traffic warning The warnings for these systems could come on right after starting the vehicle or anytime you are driving. What happens when the above systems are not working properly is the car can and will cut the throttle, that can be a temporary event or during the entire drive. It has happened to me where the throttle pedal and throttle response was working as normal then getting onto the freeway the systems went crazy and the gas pedal stopped working. So either the car comes to a stop or you stop the car. When stopped you have to put the vehicle in park, turn it off, turn it back on and put into drive and hope this resolves the issue so you can continue to drive. Sometimes it works and everything will be fine the rest of the drive, other times it doesn’t.

The Sunroof spontaneously exploded, putting all occupants of the vehicle in danger of injury from the glass and/or collision as a result of the sunroof spontaneously exploding. As there have been several class action lawsuits filed against BMW over the past decade for similar issues, it is clear that the sunroof is defective in design, manufacturing, materials and/or workmanship. Furthermore, BMW has exhibited negligence as BMW has a knowledge of the defect in the sunroofs and never disclosed to owners or lessees that the defect exists or that drivers and occupants of the vehicles are at risk and that vehicles equipped with the sunroofs expose drivers and passengers to a risk of sudden explosion or shattering. This is a gross deviation from the duty of ordinary care owed to consumers.

Drive Train Malfunction. At about 1500 miles on the vehicle, while driving on a highway, the vehicle automatically shifted to Neutral. The vehicle came to a full stop on a highway. This could have been a multiple car accident if the cars were going at highway speed. BMW SOS called me saying they received a Drive Train Malfunction alert. They had me pull over, asked me a few questions about the car and roads and let me go back on the road. I reported the issue to the manufacturer who inspected it but said the issue cannot be reproduced.

The car's start and stop feature due to the way it is programed started up the car when it was already turned off in a garage causing carbon monoxide to fill up in the garage. There is no way to turn off the start/stop feature on the car to protect yourself or to make sure it's off. Very confusing and can create a risk of a person being hurt or killed due to the confusion of how the system works. This is a very dangerous situation.