2006 BMW X5

The contact owns a 2006 BMW X5. The contact stated while driving 45 MPH, there was an electrical burning odor inside the vehicle. The ABS, brakes, and other unknown warning lights were illuminated. The contact pulled over to the side of the road and was able to restart the vehicle and the vehicle was driven to the residence. On another occasion, the contact had to redirect the steering wheel into a different lane while driving. The vehicle was taken to an independent mechanic who changed the oil and replaced the alternator; however, the vehicle was not diagnosed. The vehicle was taken to another independent mechanic and was diagnosed with multiple electrical failures. The vehicle was then taken to a dealer and a diagnostic test was pending. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 193,000.

The contact owns a 2006 BMW X5. The contact stated that while depressing the accelerator pedal, the vehicle hesitated to increase in speed. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who suggested that the failure was possibly related to a power train failure. The vehicle was not repaired. The manufacturer was aware of the failure and confirmed the VIN was not included in NHTSA Campaign Number: 05V504000 (Power Train). The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 274,000.

The brake vacuum pump has leaked a small amount of lubricating oil into the hose. This contamination resulted in a loss of power assist braking. The loss of power assist in braking has increased stopping distance and lead to a near vehicle crash. No indicator lights were present. Repair: Replacement of the brake vacuum line with one that contains a check valve, eliminating the possibility that oil will reach the brake booster; as well as the brake booster and brake master cylinder will also be replaced.

The contact owns a 2006 BMW X5. The contact stated that he initially received notification of NHTSA Campaign Number: 08V384000 (Air Bags). The vehicle was taken to the dealer where the recall repair was performed. Three years later, with the passenger’s side front seat unoccupied, the passenger’s side air bag light illuminated and a warning chime was audible. The passenger’s side seat belt had to be engaged to correct the failure. The dealer was notified of the failure and provided an estimate for a diagnostic test. The manufacturer was also notified of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 60,000.

This car has relatively few miles (85k), and has always been operated by a single person. The passenger seat cushion has a sensor mat that activates the passenger airbag. With relatively fewer miles and very few passengers, the passenger seat didn't experience the normal use as likely modeled by BMW. However, during the fall of 2020, (during the height of covid), a warning light stating the passenger air bag had a malfunction. We were in the midst of nursing and the warning light then went out during the first three months of 2021. When it came on again in May, 2021, I asked BMW about it as was told, "That's Campaign 13V-564. The front passenger airbag seat occupancy sensor mat isn't working. This means, if there's an accident, the airbag protecting the passenger won't deploy." Apparently there as a "safety check" on this in 2014 and the recall closed as of January 2021....so, I was four months past the expiration date of their safety check for this important malfunctioning seat cushion. As advised by a BMW representative, I requested "goodwill assistance" with covering all or some of this repair (estimated at approx $2k). I was just told that BMW will not provide any goodwill assistance with this and there is apparently no one within BMW Customer Relations I can escalate this to. So, I am reaching-out to the NHTSA in hopes someone can assist me in navigating this. It seems to me, an important safety item such as a passenger sensor for airbag deployment on a car with fewer miles (and passengers) than average, experiencing a brief warning that didn't repeat during covid when we were unable to get to a BMW dealership, and for a "safety check" issue that just ended prior to us contacting BMW to repair is something I don't think BMW should be able to dodge.