Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80–25K
625–50K
1650–75K
1975–100K
17100–150K
13150K+
79 reports with mileage · 23 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports7 fire reports2 injury reports
What owners actually said
102 reports
Mileage unknown · Sep 19, 2019
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V015000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND THEY REQUESTED A PHOTOGRAPH OF THE STEERING WHEEL. ONCE THE MANUFACTURER RECEIVED THE PHOTOGRAPH…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V015000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND THEY REQUESTED A PHOTOGRAPH OF THE STEERING WHEEL. ONCE THE MANUFACTURER RECEIVED THE PHOTOGRAPH, THEY SENT AN E-MAIL TO THE CONTACT STATING THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE E-MAIL WAS RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: LP48169. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11256713
170,517 miles · Feb 25, 2019
Air BagsElectrical System
TAKATA INFLATOR REPLACES ON DRIVERS AIRBAG REPLACED APPROXIMATELY 2 YEARS AGO. THEN THE PASSENGER AIRBAG LIGHT SHOWED DEFECTIVE SENSOR. BMW SAID THE WOULD EXTEND WARRANTY 15 YEARS BUT CAR IS NOW 17 YEARS OLD. HAD TO PAY FOR REPAIR OUT OF POCKET. ALSO HAD TO REPLACE GENERAL MODULE FOR REMOTE OPENING OF AND LOCKING DOORS.
NHTSA ODI #11182412
170,000 miles · Jan 14, 2019
Electrical SystemSuspensionVehicle Speed Control
THE SUSPENSION/SUBFRAME OF THE VEHICLE IS ROTTED. ALSO, THE ELECTRICAL SYSTEM IS WACKY. MY SPEEDOMETER AND ABS LIGHT TURN ON AND OFF - INCLUDING MY ENGINE AND TRANSMISSION LIGHT FLASH ON AND OFF. THE VEHICLE HAS BEEN CHECK AND THERE IS ANYTHING WRONG WITH THE ENGINE OR TRANSMISSION.
NHTSA ODI #11169931
93,000 miles · Jun 7, 2018
Engine
'TAKATA RECALL ' WHEN STARTING MY VEHICLE IT IS A ROUGH START LOTS OF SHAKING CAUSING THE ENGINE TO FAIL AFTER HEATING DRIVES NORMALLY BUT DOES THIS EVERYDAY NO ENGINE CHECK LIGHT . CAR HAS SHUT OFF TWICE PRIOR WHILE DRIVING ON CITY STREETS DUE TO ENGINE FAILURE
NHTSA ODI #11100317
142,000 miles · Mar 29, 2018
Air BagsElectrical SystemUnknown Or OtherFire
VEHICLE FIRE WAS PARKED FOR A COUPLE OF DAYS AND OWNER WENT TO CAR AND NOTICE THAT THE INTERIOR OF THE VEHICLE HAD A PAST TENSE FIRE. THE AIRBAGS WERE DEPLOYED EXPECT FOR THE ONE ON THE PASSENGER SIDE DOOR. NO EXTERIOR DAMAGE NOTED TO THE VEHICLE OR IN THE ENGINE COMPARTMENT. THE FIRE ORIGIN WAS ON THE PASSENGER SIDE DASHBOAR…
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VEHICLE FIRE WAS PARKED FOR A COUPLE OF DAYS AND OWNER WENT TO CAR AND NOTICE THAT THE INTERIOR OF THE VEHICLE HAD A PAST TENSE FIRE. THE AIRBAGS WERE DEPLOYED EXPECT FOR THE ONE ON THE PASSENGER SIDE DOOR. NO EXTERIOR DAMAGE NOTED TO THE VEHICLE OR IN THE ENGINE COMPARTMENT. THE FIRE ORIGIN WAS ON THE PASSENGER SIDE DASHBOARD BEHIND THE GLOVE COMPARTMENT AND AIRBAG, PLEASE CONTACT SIOUX CITY FIRE RESCUE FOR FURTHER INFORMATION.
NHTSA ODI #11082006
91,050 miles · Mar 6, 2018
Seat Belts
SEAT BELT LIGHT IS ALWAYS ON, DRIVERS SIDE MAY BE THE PROBLEM. LIGHT GOES ON AS SOON AS THE CAR IS STARTED. I BOUGHT IT USED AND LIGHT WAS ON. MILAGE WAS 91,050. BMW X5 3.0L6 DOHC 24V
NHTSA ODI #11076447
89,000 miles · Nov 6, 2017
Seat Belts
A CODE IS BEING THROWN THAT TRANSLATES TO "SEAT BELT TENSIONER, DRIVER'S SIDE". I SEE A RECALL IN YOUR DATABASE FOR THIS ISSUE AND 2002 BMW X5'S BUT WHEN I CALL THE DEALERSHIP (BMW OF THE MAINLINE) AND PROVIDE THEM MY VIN#, THEY SAID THE RECALL DOESN'T COVER MY PARTICULAR CAR. UNSURE WHY THAT WOULD BE AS I HAVE THE SAME PRO…
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A CODE IS BEING THROWN THAT TRANSLATES TO "SEAT BELT TENSIONER, DRIVER'S SIDE". I SEE A RECALL IN YOUR DATABASE FOR THIS ISSUE AND 2002 BMW X5'S BUT WHEN I CALL THE DEALERSHIP (BMW OF THE MAINLINE) AND PROVIDE THEM MY VIN#, THEY SAID THE RECALL DOESN'T COVER MY PARTICULAR CAR. UNSURE WHY THAT WOULD BE AS I HAVE THE SAME PROBLEM W/THE SAME YEAR AND MODEL CAR AS IN THIS RECALL. OBVIOUSLY, MY CAR SUFFERS FROM THE SAME ISSUE AND SHOULD BE RECITIFIED BY BMW FREE OF CHARGE. THANKS
NHTSA ODI #11043659
80,000 miles · Mar 10, 2017
Air BagsSeat Belts
TAKATA RECALL AND SEAT BELT BUCKLE, PURCHASED FROM HOMELAND SECURITY AUCTION, HAD A LOT OF DAMAGE TO FRONT SECTION AND INTERIOR WAS TORN APART BY HOME LAND SECURITY. I SAW PICTURES OF IT ON THE INTERNET BUT THEY ARE NO LONGER AVAILABLE
NHTSA ODI #10959966
Mileage unknown · Feb 15, 2017
Air Bags
CAR CAN NOT BE INSPECTED BECAUSE OF AIR BAG LIGHT STAYS ON.
NHTSA ODI #10954802
130,000 miles · Aug 8, 2016
Engine
TIMING CHAIN CUT.CAR DOESN'T START OR RUN.BUT WITH VERY CLEAN BODY IN & OUT.WANTS TO KNOW IF THIS SUV IS UNDER GOVT. RECALL.ODOMETER IS 130,000.
BMW of North America, LLC (BMW) is recalling certain 2000-2002 BMW 320i, 323i, 325i, 325xi, 330i, 330xi, 323Ci, 325Ci, 330Ci, M3, 323iT, 325iT and 325xiT vehicles, 2001-2002 525i, 530i, 540i, M5, 525iT and 540iT vehicles, and 2001-2003 X5 3.0i, X5 4.4i, and X5 4.6is vehicles. These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. These replacement modules contain an air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to lower absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will inspect the driver side air bag module, replacing it as necessary, free of charge. The recall began March 15, 2017. Owners may contact BMW customer service at 1-800-525-7417.
ON CERTAIN PASSENGER VEHICLES, THE CONNECTION OF THE SAFETY BELT BUCKLE TO THE STEEL ROPE OF THE TENSIONER DOES NOT MEET BMW SPECIFICATIONS. IN SEVERE FRONTAL CRASHES, THIS CONNECTION CAN DETACH.
Consequence & remedy
Consequence: IF THE CONNECTION DETACHES, THE PROTECTION PROVIDED BY THE SAFETY BELT IS LIKELY TO BE IMPAIRED, AND SERIOUS INJURIES TO THE DRIVER AND/OR FRONT PASSENGER COULD OCCUR THAT MIGHT OTHERWISE BE MITIGATED.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELT TENSIONER AND BUCKLE ASSEMBLIES, AND IF NECESSARY, REPLACE THESE PARTS. OWNER NOTIFICATION BEGAN MARCH 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
ON CERTAIN SPORT UTILITY VEHICLES, IT MAY BE POSSIBLE FOR THE FRONT BRAKE LINE TO SLIP OUT OF THE RETAINING BRACKET LOCATED AT THE FRONT STRUT. THE BRAKE HOSE THAT IS ATTACHED TO THE BRAKE LINE COULD COME IN CONTACT WITH THE TIRE AND BE SUBJECTED TO WEAR AND ABRASION.
Consequence & remedy
Consequence: THIS COULD INITIALLY CAUSE SOME BRAKE FLUID LEAKAGE, AND EVENTUALLY LEAD TO A SUBSTANTIAL LOSS OF BRAKE FLUID. THERE COULD BE A NOTICEABLE REDUCTION IN BRAKE PERFORMANCE IF A LOSS OF FRONT BRAKE PERFORMANCE OCCURS.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL RETAINING CLIP TO FURTHER SECURE THE BRAKE LINE TO THE FRONT STRUT. ADDITIONALLY, IF INSPECTION OF ANY BRAKE HOSE INDICATES THAT IT HAS EXPERIENCED DAMAGE, THE HOSE WILL BE REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 BMW X5 Problems, Complaints & Recalls | Skip That Year