TL* THE CONTACT OWNS A 2002 BMW X5. WHILE REVERSING THE VEHICLE INTO A PARKING SPACE, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE CONTACT MENTIONED THAT VARIOUS WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT…
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TL* THE CONTACT OWNS A 2002 BMW X5. WHILE REVERSING THE VEHICLE INTO A PARKING SPACE, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE CONTACT MENTIONED THAT VARIOUS WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE BATTERY SAFETY TERMINAL FAILED DUE TO A THERMAL EVENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,003.
NHTSA ODI #10735800
144,900 miles · Feb 22, 2015
Air Bags
DRIVING ON CRUISE CONTROL 70 MPH AND WE HEARD A BIT BAMMMMMM AND SMOKED COMING OUT OF THE CRACK OF THE DOOR . IT TOOK A MINUTE TO REALIZE THAT THE AIR BAGS HAS JUST WENT OFF FOR NOT APPARENT REASON. SCARE THE [XXX] OUT OFF ME!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10689794
184,700 miles · Dec 15, 2011
Air Bags
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT WAS DRIVING 30 MPH WHEN THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 184,700.
NHTSA ODI #10440015
65,000 miles · Dec 27, 2010
Air BagsFire
BMW X5 2002. CAR SITTING IN DRIVEWAY OVERNIGHT ACTIVATED 5 OF 6 AIRBAGS. WINDSHIELD BROKE AND DASHBOARD SHOW FIRE DAMAGE.
NHTSA ODI #10372464
63,000 miles · Sep 2, 2010
Air Bags
TL*THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHTS ILLUMINATED REPEATEDLY AND THE DEALER COULD NOT REPAIR IT. THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE; HOWEVER, THEY WERE UNABLE TO DO SO. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER TO BE RE…
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TL*THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT THE AIR BAG LIGHTS ILLUMINATED REPEATEDLY AND THE DEALER COULD NOT REPAIR IT. THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE; HOWEVER, THEY WERE UNABLE TO DO SO. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE MANUFACTURER CONTACTED THE DEALER WHERE THEY REPAIRED THE VEHICLE UNDER WARRANTY FOR THE PARTS. SHE HAD TO PAY A $500 DEDUCTIBLE FOR THE LABOR. THE FAILURE MILEAGE WAS 63,000.
NHTSA ODI #10353513
72,000 miles · Oct 23, 2009
Air BagsCrash
I GOT INTO A AUTOMOBILE ACCIDENT ON MONDAY OCT 19, 2009. I WAS DRIVING MY 2002 BMW X5. SOMEONE DRIVING AROUND 50MPH HIT MY X5 REAR IMPACT TO DRIVERS SIDE. THEN I BELIEVE IT DRAGGED ALONG THE DRIVERS SIDE. THE AXLES BROKE, TIRE WENT TO THE HIGHWAY, THE CAR WAS BENT IN A WAY THAT THE ROOF WAS POINTING UPWARDS IN THE MIDDLE. T…
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I GOT INTO A AUTOMOBILE ACCIDENT ON MONDAY OCT 19, 2009. I WAS DRIVING MY 2002 BMW X5. SOMEONE DRIVING AROUND 50MPH HIT MY X5 REAR IMPACT TO DRIVERS SIDE. THEN I BELIEVE IT DRAGGED ALONG THE DRIVERS SIDE. THE AXLES BROKE, TIRE WENT TO THE HIGHWAY, THE CAR WAS BENT IN A WAY THAT THE ROOF WAS POINTING UPWARDS IN THE MIDDLE. THE IMPACT WAS SO GREAT THAT MY CAR (X5) IS CONSIDERED TOTALED. THE ISSUE I HAVE IS THAT MY CAR SHOULD BE EQUIPPED WITH MANY AIRBAGS. HOWEVER, NON OF THE AIRBAGS OPENED TO PROTECT ME. *TR
NHTSA ODI #10289636
82,944 miles · Sep 1, 2008
Air Bags
WE WERE BACKING UP THE CAR FROM THE RESTAURANT AND DRIVER SIDE AIR BAG AND CURTAIN AIR BAG POPPED OPEN BUT NOT DEPLOYED WITH AIR FOR NO REASON. TOOK THE CAR TO DEALER THEY SAID SENSOR UNDERNEATH THE CAR INITIATED, AND TO REPAIR COSTS WILL BE $4,000.00. I DON'T HAVE MONEY TO FIX THE CAR AND THEY RELEASED THE CAR TO ME. THE BAGS …
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WE WERE BACKING UP THE CAR FROM THE RESTAURANT AND DRIVER SIDE AIR BAG AND CURTAIN AIR BAG POPPED OPEN BUT NOT DEPLOYED WITH AIR FOR NO REASON. TOOK THE CAR TO DEALER THEY SAID SENSOR UNDERNEATH THE CAR INITIATED, AND TO REPAIR COSTS WILL BE $4,000.00. I DON'T HAVE MONEY TO FIX THE CAR AND THEY RELEASED THE CAR TO ME. THE BAGS ARE NOT DEPLOYED AND AFRAID OF DEPLOYING WHILE DRIVING. *TR
NHTSA ODI #10240515
Mileage unknown · Jan 13, 2003
Air Bags
CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED, WHICH COULD CAUSE THE AIR BAGS TO BE INOPERATIVE IN THE EVENT OF AN ACCIDENT.*JB
NHTSA ODI #10003620
Mileage unknown · Oct 1, 2002
Air Bags
CONSUMER STATES THAT HAD ORDER VEHICLE WITH BACK AND SIDE AIR BAGS AND THE AIR BAGS CAME DISCONNECTED. NLM
BMW of North America, LLC (BMW) is recalling certain 2000-2002 BMW 320i, 323i, 325i, 325xi, 330i, 330xi, 323Ci, 325Ci, 330Ci, M3, 323iT, 325iT and 325xiT vehicles, 2001-2002 525i, 530i, 540i, M5, 525iT and 540iT vehicles, and 2001-2003 X5 3.0i, X5 4.4i, and X5 4.6is vehicles. These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. These replacement modules contain an air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to lower absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will inspect the driver side air bag module, replacing it as necessary, free of charge. The recall began March 15, 2017. Owners may contact BMW customer service at 1-800-525-7417.
ON CERTAIN PASSENGER VEHICLES, THE CONNECTION OF THE SAFETY BELT BUCKLE TO THE STEEL ROPE OF THE TENSIONER DOES NOT MEET BMW SPECIFICATIONS. IN SEVERE FRONTAL CRASHES, THIS CONNECTION CAN DETACH.
Consequence & remedy
Consequence: IF THE CONNECTION DETACHES, THE PROTECTION PROVIDED BY THE SAFETY BELT IS LIKELY TO BE IMPAIRED, AND SERIOUS INJURIES TO THE DRIVER AND/OR FRONT PASSENGER COULD OCCUR THAT MIGHT OTHERWISE BE MITIGATED.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELT TENSIONER AND BUCKLE ASSEMBLIES, AND IF NECESSARY, REPLACE THESE PARTS. OWNER NOTIFICATION BEGAN MARCH 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
ON CERTAIN SPORT UTILITY VEHICLES, IT MAY BE POSSIBLE FOR THE FRONT BRAKE LINE TO SLIP OUT OF THE RETAINING BRACKET LOCATED AT THE FRONT STRUT. THE BRAKE HOSE THAT IS ATTACHED TO THE BRAKE LINE COULD COME IN CONTACT WITH THE TIRE AND BE SUBJECTED TO WEAR AND ABRASION.
Consequence & remedy
Consequence: THIS COULD INITIALLY CAUSE SOME BRAKE FLUID LEAKAGE, AND EVENTUALLY LEAD TO A SUBSTANTIAL LOSS OF BRAKE FLUID. THERE COULD BE A NOTICEABLE REDUCTION IN BRAKE PERFORMANCE IF A LOSS OF FRONT BRAKE PERFORMANCE OCCURS.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL RETAINING CLIP TO FURTHER SECURE THE BRAKE LINE TO THE FRONT STRUT. ADDITIONALLY, IF INSPECTION OF ANY BRAKE HOSE INDICATES THAT IT HAS EXPERIENCED DAMAGE, THE HOSE WILL BE REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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