Illustration2018 DEC 14 - DIESEL EXHAUST FUMES IN CABIN. MAG BMW DEALER FOUND FAULTY INTAKE MANIFOLD AND OIL TURBO LINE.
2011 BMW X5 Diesel Sav
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
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Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
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When problems were reported
Mileage at the reported incident
40–25K
125–50K
650–75K
1175–100K
11100–150K
2150K+
35 reports with mileage · 9 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports2 injury reports
What owners actually said
44 reportsWHILE DRIVING THE VEHICLE ON A LOCAL ROAD AT 40 MPH IN A STRAIGHT LINE, THERE WAS A LOUD, VERY SHORT LIVED NOISE IN THE ENGINE AND I IMMEDIATELY LOST POWER STEERING. MY SERPENTINE BELT FAILED AND I LIMPED HOME WITHOUT POWER STEERING, BATTERY CHARGING, ETC.... UPON INSPECTION BY MY LOCAL MECHANIC (NOT A BMW SERVICE CENTER), …
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WHILE DRIVING THE VEHICLE ON A LOCAL ROAD AT 40 MPH IN A STRAIGHT LINE, THERE WAS A LOUD, VERY SHORT LIVED NOISE IN THE ENGINE AND I IMMEDIATELY LOST POWER STEERING. MY SERPENTINE BELT FAILED AND I LIMPED HOME WITHOUT POWER STEERING, BATTERY CHARGING, ETC.... UPON INSPECTION BY MY LOCAL MECHANIC (NOT A BMW SERVICE CENTER), THE REASON FOR THE SERPENTINE BELT SYSTEM FAILING WAS THE ALTERNATOR IDLER PULLEY BOLT HAD FAILED IN THE BLOCK. HE HAD TO TAKE OUT THE CONDENSER, RADIATOR, ETC. IN ORDER TO DRILL THE BOLT OUT. THE BOLT SHEARED INSIDE THE ENGINE BLOCK AND HAD TO BE DRILLED OUT. THIS IS THE BOLT FOR WHICH THERE WAS A PAST RECALL AND MY MECHANIC HAS BEEN HAVING DIFFICULTY GETTING A REPLACEMENT BOLT FROM BMW FOR 2 DAYS NOW. I HAD NOT RECEIVED ANY NOTICE FROM BMW ABOUT THIS POTENTIALLY SERIOUS DEFECT AND HOW THE PAST RECALL HAD NOT EFFECTIVELY CORRECTED THE PROBLEM. I DISCOVERED THE PROBLEM YESTERDAY WHEN I WAS SEARCHING BMW FORA TO SEE WHY BMW WAS ASKING MY MECHANIC FOR DETAILS ABOUT THE BOLT WHEN HE WAS TRYING TO ORDER A REPLACEMENT AND STILL HAS NOT OFFERED TO SHIP THE BOLT TO MY MECHANIC.
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (CENTURY BMW, 2934 LAURENCE ROAD, GREENVILLE, SC 29607) CONFIRMED THAT PARTS WERE …
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TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (CENTURY BMW, 2934 LAURENCE ROAD, GREENVILLE, SC 29607) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. IN ADDITION, THE CONTACT STATED THAT THE ENGINE BELT IDLER PULLEY BOLT FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER (CENTURY BMW, 2934 LAURENCE ROAD, GREENVILLE, SC 29607) AND WAS AWAITING REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DTC P20EE: FAULT FOR FUEL FILTER HEATER (REPLACE HEATER). SIMILAR RECALL TO 2009 DIESEL X5 FAULTY FUEL FILTER HEATER, WHICH COULD REMAIN ON AFTER ENGINE WAS SHUT OFF LEADING TO A POTENTIAL FIRE.
1. "IDLER PULLEY BOLT FAILED" - WHILE DRIVING ON THE FREEWAY, THE PULLEY BOLT FAILED. WHEN THIS HAPPENED, I LOST POWER TO THE STEERING WHEEL AND THE MESSAGE "CHARGING MALFUNCTION" APPEARED. I OPENED THE HOOD AND PULLED OUT THE BROKEN BELTS. THE CAR HAD TO BE TOWED TO THE GARAGE AND IT COST ME ROUGHLY $900 TO FIX + THE TOWING …
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1. "IDLER PULLEY BOLT FAILED" - WHILE DRIVING ON THE FREEWAY, THE PULLEY BOLT FAILED. WHEN THIS HAPPENED, I LOST POWER TO THE STEERING WHEEL AND THE MESSAGE "CHARGING MALFUNCTION" APPEARED. I OPENED THE HOOD AND PULLED OUT THE BROKEN BELTS. THE CAR HAD TO BE TOWED TO THE GARAGE AND IT COST ME ROUGHLY $900 TO FIX + THE TOWING FEE. 2. CAR HAD RATTLE SOUNDS. I HAD TO HAVE THE "STABILIZER BAR/CONTROL ARM/SHOCK N STRUT ASSEMBLY" REPLACED AT 75,141 MILES.......
IDLER PULLEY BOLT BROKE FOR SECOND TIME IN 5 MONTHS. IN FEBRUARY, FIRST OCCURRENCE, CAR WAS STATIONARY. CAR WAS REPAIRED UNDER RECALL BY LOCAL MECHANIC. SECOND OCCURRENCE ON JUNE 29, CAR WAS IN MOTION ENTERING A TRAFFIC ROTARY. BOLT AUDIBLY SNAPPED JUST PRIOR TO ENTERING ROTARY. ALL POWER STEERING WAS LOST. CAR WAS SAFELY N…
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IDLER PULLEY BOLT BROKE FOR SECOND TIME IN 5 MONTHS. IN FEBRUARY, FIRST OCCURRENCE, CAR WAS STATIONARY. CAR WAS REPAIRED UNDER RECALL BY LOCAL MECHANIC. SECOND OCCURRENCE ON JUNE 29, CAR WAS IN MOTION ENTERING A TRAFFIC ROTARY. BOLT AUDIBLY SNAPPED JUST PRIOR TO ENTERING ROTARY. ALL POWER STEERING WAS LOST. CAR WAS SAFELY NAVIGATED THROUGH ROTARY AND 1/4 MILE DOWN ROAD TO A SAFE PARKING SPOT. CAR REPAIRED AT DEALER WITH KNOWLEDGE THE REPLACEMENT BOLT WAS THE SAME FAULTY BOLT. NEW RECALL CURRENTLY UNDER DEVELOPMENT, BUT NO FIX AVAILABLE. THE BOLT THAT BROKE IN FEBRUARY 2018 WAS THE REPLACEMENT BOLT INSTALLED DURING THE ORIGINAL RECALL IN 2012. IT WAS REPLACED BEFORE IT FAILED. NHTSA CAMPAIGN NUMBER 12V550000 NHTSA CAMPAIGN NUMBER 18V336000
TAKATA RECALL: RESTRAINT SYSTEM MALFUNCTION. ERROR MESSAGE SAYS FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING THE THE AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER. HAPPENED A FEW DAYS AFTER THE RECALL ON AIRBAGS AND DRIVE SHAFT WAS PERFORMED AT THE DEALERSHIP. THEY ONLY REPLACED THE DRIVER SIDE AIRBAGS EVEN THIUGHNIT WAS ADVI…
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TAKATA RECALL: RESTRAINT SYSTEM MALFUNCTION. ERROR MESSAGE SAYS FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING THE THE AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER. HAPPENED A FEW DAYS AFTER THE RECALL ON AIRBAGS AND DRIVE SHAFT WAS PERFORMED AT THE DEALERSHIP. THEY ONLY REPLACED THE DRIVER SIDE AIRBAGS EVEN THIUGHNIT WAS ADVISED THAT PASSAENGER MIGHT BE AFFECTED. I WAS TOLD THAT FOR THIS PARTICULAR VIN PASSENGER SIDE WAS NOT AFFECTED. IF NOT THEN WHY AM I NOT GETTING THIS ERROR MESSAGE?? I FEEL HIGHLY UNSAFE TRAVELING IN THE VEHICLE WITH MY CHILDREN AS PASSENGER IN THE CAR NOW. I WAS TOLD BY THE DEALERSHIP THAT THAT REPAIRS DO NOT FALL UNDER THE RECALL PURVIEW AND THEREFORE WILL REQUIRE A DIAGNOSTIC FEE TO FIGURE OUT WHAT ACTUALLY MAY BE THE ISSUE AND THEN I WILL HAVE TO PAY THE CAUSE TO FURTHER RECTIFY WHAT EVER MAY THE CAUSE. I HAVE NEVER BEEN IN A CRASH OR ACCIDENT IN THIS CAR THAT AFFECT ANY THING OF THIS SORT WITH CAR SO THIS IS HIGHLY DOSAPPOJNTING!!!
PER NHTSA CAMPAIGN ID NUMBER: 12V550000 A REPLACEMENT OF THE IDLER PULLEY BOLT RECALL WAS CONDUCTED DUE TO GRAVE PUBLIC SAFETY CONCERNS. I CONSULTED BOTH BMW OF NORTH AMERICA AND MY LOCAL DEALERSHIP ABOUT THIS REPAIR, AND OF COURSE I AM TOLD THE ONLY RECALL OUTSTANDING FOR MY VEHICLE IS RELATED TO AIRBAGS AND THIS FIX WAS ALRE…
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PER NHTSA CAMPAIGN ID NUMBER: 12V550000 A REPLACEMENT OF THE IDLER PULLEY BOLT RECALL WAS CONDUCTED DUE TO GRAVE PUBLIC SAFETY CONCERNS. I CONSULTED BOTH BMW OF NORTH AMERICA AND MY LOCAL DEALERSHIP ABOUT THIS REPAIR, AND OF COURSE I AM TOLD THE ONLY RECALL OUTSTANDING FOR MY VEHICLE IS RELATED TO AIRBAGS AND THIS FIX WAS ALREADY IMPLEMENTED. ATTACHED TO THIS SAFETY REPORT IS A DIAGRAM OF THE CRANKCASE PULLEY DESIGN. ITEM '2' IN THE ATTACHED DIAGRAM WAS THE PART REPLACED TO CORRECT THE ISSUE.DESPITE THIS 'FIX' I HAVE RECENTLY EXPERIENCED A COMPLETE LOSS OF STEERING AND ELECTRIC POWER AT HIGHWAY SPEEDS, IN EXCESS OF 70 MPH, AS WELL AS THE ENGINE OPERATING AT OR ABOVE NORMAL RANGE. THIS OF COURSE IS DUE TO THE FACT THAT THE PRIMARY CRANKCASE PULLEY AFFECTS ALL OF THESE SYSTEMS INSTANTLY IF THIS ROTATING MASS COMES TO A HALT. INITIAL THOUGHTS AND INSPECTION ONE WOULD ASSUME A LOOSE, SLIPPING SERPENTINE BELT OR TENSIONER PULLEY BEING THE FAULT FOR THE INSTANT MULTIPLE SYSTEM FAILURES, HOWEVER FURTHER INSPECTION REVEALS A COMPLETE FAILURE OF THE 'VIBRATION' DAMPER PULLEY. THE TORQUE FROM THIS DIESEL ENGINE SHREDS THIS RUBBER PULLEY, COMPLETELY RIPPING IT OFF ITS METAL SLEEVE, DESPITE THE REINFORCEMENT OF THE HARDENED STEEL 'BOLT' REPLACEMENT. IN ALL MY DAYS OF OWNING A VEHICLE, I HAVE NEVER HEARD OF SUCH 'MAINTENANCE' REPAIR WORK OF REPLACING THE PRIMARY CRANKCASE PULLEY AS IT IS SEEN BY THE MANUFACTURER AS A 'WEAR AND TEAR' ITEM. IN MY EXPERIENCE, REPLACING THE CRANKCASE PULLEY WAS DELIBERATE TO GAIN AN EDGE AT THE DRAG STRIP, NOT FOR MY FAMILIES SAFETY.
ENGINE MALFUNCTION LIGHT REDUCED POWER TO ENGINE IN THE CITY WHILE AT LIGHT. ALSO YOU CAN HEAR A FLAPPING SOUND COMING FROM FRONT OF VEHICLE. DEALER REPORTS AFTER DIAGNOSTIC THAT THE EXHAUST COOLER IS CRACKED. PREVIOUSLY THE CAR WAS SERVICED FOR METERING VALVE LEAK WHICH WAS UNDER SCR EXTENDED WARRANTY AND FRONT DRIVE SHAFT RE…
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ENGINE MALFUNCTION LIGHT REDUCED POWER TO ENGINE IN THE CITY WHILE AT LIGHT. ALSO YOU CAN HEAR A FLAPPING SOUND COMING FROM FRONT OF VEHICLE. DEALER REPORTS AFTER DIAGNOSTIC THAT THE EXHAUST COOLER IS CRACKED. PREVIOUSLY THE CAR WAS SERVICED FOR METERING VALVE LEAK WHICH WAS UNDER SCR EXTENDED WARRANTY AND FRONT DRIVE SHAFT RECALL WITH BUSHING REPLACEMENT WITH WAS COVERED UNDER EXTENDED WARRANTY.
THE VEHICLE EMISSION SYSTEM IS CLOGGING UP DUE TO THE DIESEL EMISSIONS SET UP IN THE BMW DIESEL ENGINES. WHERE MOST CAR MANUFACTURERS EMISSION WARRENTIES ARE 80-85KMI BMW IS 70KMI. EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS BMW IS NOT DOING ANYTHING UNLESS YOUR WILLING TO PAY $$$$$$. THE #1 PROBLEM IS THE EGR COOLER.,CAUSING SO…
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THE VEHICLE EMISSION SYSTEM IS CLOGGING UP DUE TO THE DIESEL EMISSIONS SET UP IN THE BMW DIESEL ENGINES. WHERE MOST CAR MANUFACTURERS EMISSION WARRENTIES ARE 80-85KMI BMW IS 70KMI. EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS BMW IS NOT DOING ANYTHING UNLESS YOUR WILLING TO PAY $$$$$$. THE #1 PROBLEM IS THE EGR COOLER.,CAUSING SOME PEOPLE TO INSTALL AFTERMARKET [ILLEGAL] KITS TO AVOID THESE PROBLEMS.THE VEHICLE RUNS ALMOST NORMAL BUT IT SUFFERS IN FUEL ECONOMY.
Official recalls
216V311000 · Power Train:driveline:driveshaft
May 17, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010. The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.
Consequence & remedy
Consequence: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.
11V332000 · Engine And Engine Cooling:engine:diesel
Jun 23, 2011
BMW IS RECALLING CERTAIN MODEL YEAR 2011, X5 DIESEL SPORTS ACTIVITY VEHICLES (SAV) MANUFACTURED FROM MARCH 31, 2011, THROUGH MAY 19, 2011. DUE TO A COMPONENT MANUFACTURING ERROR AT THE SUPPLIER, THE WELDS IN THE BELT TENSIONER COULD HAVE INCIPIENT CRACKS. OVER TIME, THIS COULD LEAD A MALFUNCTION OF THE BELT TENSIONER.
Consequence & remedy
Consequence: IF THE BELT TENSIONER FAILS, THERE COULD BE A SUDDEN LOSS OF POWER STEERING ASSISTANCE, IF POWER STEERING ASSIST IS LOST, MANUAL STEERING CAPABILITY IS STILL RETAINED AND COULD INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE ENGINE BELT TENSIONER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417, OR VIA EMAIL AT CUSTOMERRELATIONS@BMWUSA.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ18001 · Idler Pulley Bolt Failure
Opened Apr 18, 2018 · Closed Dec 1, 2018
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Additional source detail variants (3)
Steering
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist System
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.