2026 BMW X3

I purchased a new 2026 bmw x3 in November 2025 and a couple of months later as I was getting in the car for work, I turned the vehicle on and a ton of alerts were dinging off and the steering wheel went haywire along with the breaking, I could not brake and it was steering me off of the road without me steering. I had to have the vehicle towed to the shop. I have another appt on 6/23/26 as I am having another issue with the display screen in my vehicle not coming on and turning black including the speedometer on the dash, as well as the volume button. I did try to manually reboot but it did not work. I told BMW the first incident is a severe safety issue and I have been hesitant to drive the vehicle but they did not seem to care about the issues I have been having as this should not be happening within a few months of buying a brand new vehicle.

NHTSA Safety Complaint – Narrative VIN: [XXX] | Vehicle: 2026 BMW X3 | Purchase Date: December 2025 | Mileage at First Failure: 360 miles | Incident Date: January 14, 2026 | Crash: No | Injuries: No | Vehicle Moving: Yes I am filing this complaint regarding a serious, recurring defect in my 2026 BMW X3, purchased new in December 2025 in California. Defect: While driving at highway and surface street speeds, the instrument panel goes completely black without warning, causing me to lose visibility of vehicle speed, fuel level, warning indicators, navigation, and driver assistance displays while in motion — a direct safety hazard. Frequency: This occurs spontaneously on multiple occasions with no specific trigger and no audible alert. Repair History: The vehicle has been presented to an authorized BMW dealership in Berkeley, CA twice for this defect. Both attempts failed. Cumulative days out of service: 31. A replacement headunit ordered from Germany was promised by February 20, 2026 and has not arrived as of February 22, 2026. Systemic Defect: At least one other NHTSA complaint documents the identical failure in a 2025 BMW X3 — and that owner experienced the same blackout in a BMW X3 loaner vehicle, strongly indicating this is a systemic defect across the 2025/2026 X3 redesign. Safety Impact: Loss of the instrument panel eliminates speed monitoring and disables critical warning indicators, increasing collision risk — particularly at highway speeds. Relief Requested: I request NHTSA open a formal investigation into this defect across 2025/2026 BMW X3 models and compel BMW to identify the root cause and issue a recall or remedy if warranted. Additional Information: I have sent formal lemon law demand letters to the selling dealership and BMW of North America under the California Song-Beverly Consumer Warranty Act and am documenting all records accordingly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA COMPLAINT - 2026 BMW X3 WINDSHIELD DEFECT Our brand new 2026 BMW X3 has experienced two complete windshield failures within six weeks of purchase. Both windshields spontaneously cracked from the perimeter bonding edge with NO rock strikes or impacts: ∙First failure (Week 3): Crack from driver-side A-pillar edge ∙Second failure (Week 6): Crack from top horizontal edge near rearview mirror Critical Pattern: Both cracks originated from different points along the windshield-to-body bonding periphery, indicating a systemic defect in the entire bonding system, not isolated damage. Safety Risk: This violates FMVSS 212 windshield retention requirements. Risks include: windshield detachment during crashes, airbag deployment failure, sudden visibility loss while driving, and water intrusion causing electrical fires. Key Evidence: BMW has already recalled FOUR related 2026 models for identical windshield seal defects: ∙Campaign 25V556: X5/X7 (1,406 vehicles) - improperly sealed windshields ∙Campaign 25V671: X4/X6 - same defect The X3 shares the same platform, manufacturing facility, and production timeframe but was excluded from recalls. Statistical Impossibility: Two spontaneous windshield failures in six weeks with zero impacts on a new vehicle cannot be coincidence. Normal defect rates are <0.1% annually. Dealer Confirmation: BMW dealer confirmed and replaced first windshield. Second failure proves systematic defect. Request: Investigate whether 2026 X3 has the same defect as recalled X4/X5/X6/X7 models and expand recalls accordingly. Vehicle VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BMW USA has stopped providing warranty and service manuals, probably to save on costs. Instead, BMW requires a user to log into its website to find these documents. However, despite the 2026 model year BMW X3 being offered in the market since September 2025, the website does not offer these important documents. This is a safety violation because owners cannot determine what recommended service is for their vehicles. It's also a consumer protection issue as the abbreviated printed card provided at delivery specifically refers owners to the online service and warranty manuals which as of late October 2025 are unavailable online.