2022 BMW X3

On 12/17/25, I was driving on I-10 in New Orleans, there were no cars around that could have kicked up a rock to cause the sunroof to explode. When the sunroof exploded, I immediately pulled over and that is when I first noticed the strong smell of residue and then I heard the glass shattering. The cover to the sunroof was closed because if not, glass would have been all over me causing a major accident on major 4 lane interstate. The heat was not on to cause any type of pressure to make it explode. When I pulled over, I called 911 and Louisiana State Police answered the call. When the officer arrived he looked at the situation and he could not see a rock, bullet, or anything that would have caused it. Since he could not find anything that caused the issue, he was not able to do an incident report but told me to take it straight to the dealership. The vehicle has been to two different BMW dealerships where I have been told warranty does not cover this issue even though there are multiple reports about this being a normal occurrence with BMW after a 7 year investigation. There were no warnings before this incident. I could have killed myself along with others if I would have lost control of the car due to the car shaking with the sunroof exploded. The vehicle is able to inspected upon request if needed while it sits at the dealership. This vehicle was also bought on 10/27/25.

The driver side rear door locking mechanism keeps locking, even when the car is unlocked with the key fob. This is a safety concern, as our granddaughter rides in the rear seat regularly and if an emergency arises where I need to get her out of the back seat quickly, the rear door can stay locked and not allow me to get her out. There were no warning notices for this issue on the dashboard system.

windshield glass excessively weak and prone to crack and chip. yes, a weak (defective windshield) has great safety concerns. yes, Safelight glass repair has repaired this windshield several times in 2 months. yes, we have recently brought this vehicle to a BMW service center. no warning light for this issue. There are several websites that confirm there is a significant problem with the windshield on this specific make. model and year.

I am a [XXX] male who has been driving for [XXX]. I am very familiar with cars. I recently experienced a situation which could be catastrophic for anyone, especially children. I was sitting in the car on a moderately cool day with the sun shining very bright. I was in a parking lot parked in a remote location. My wife, who was driving went into a store to shop. She took the FOB with her. She shopped longer than expected. The car's interior started to heat up and eventually I realized i was in a very dangerous situation. I could not open the doors or windows without the FOB. I was considering kicking out a window when my wife returned to the car and opened a door. She later went to the dealership and was told there is a special procedure one most follow to unlock the doors without the FOB being present and someone in the car. This is a ridiculous situation which could become tragic if a child was involved. The simple remedy would be to have the interior locking pin for each door extend far enough beyond the door panel so one can unlock the door in an emergency like they did in the "old" days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, noticed smoke coming from under the hood. Immediately pulled in a parking lot where the smoke turned to fire and burned the entire car by the time fire dept arrived. I was the only person in the car and was luckily able to exit the vehicle before the actual fire started. Incident reported to insurance company and they are investigating. There were no dash warning lights of any kind.

When starting the vehicle, the message center displays "Loss Communications Brake System Control Module A." The vehicle losses power steering, speedometer indication, tire pressure monitoring, and stability control. There are numerous codes displayed for Brake System, Power Steering, Parking Brake and Stability Control. This is the third time that this event has happened. Turning the vehicle off and restarting after approximately 1 hour the codes were clear and everything appears to work properly. This event occurs randomly and resets after the vehicle is turned off and restarted after a period of approximately 1 hour. The loss of power steering and speed indication is a safety hazard. I have been driving this vehicle when the power steering and speedometer stopped working. The steering requires a lot more effort to turn and you do not know the current speed of the vehicle. The BMW dealer charged us the customer for a software update to fix this issue. We are not confident that the vehicle is fixed because this is a random event. I believe this should be a safety recall. There is a recall on BMW 2023 and 2024 models for the same issue. The recall does not include the 2022 model at this time. Codes displayed: U0129, U0418, P15C9, P15C8, P15B9, P15B8, P0507, P0610, P152B, P152A.