2021 BMW X3

The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 BMW X3. The contact stated that upon refueling the vehicle and attempting to start the vehicle, the vehicle failed to start on several occasions. The contact stated that the vehicle was able to restart after several attempts. The vehicle was taken to Auto Zone, where DTC: P0172 and P0446 were retrieved. The contact related the failure to BMW TSB Number: SIB 01 02 24. An independent mechanic advised the contact to only fill the fuel tank to half full. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2021 BMW X3. The contact stated that while reversing, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle had decelerated and was jerking abnormally. There was an abnormal flickering sound coming from the vehicle. The vehicle was taken to an independent mechanic who retrieved codes related to computer failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.

The contact owned a 2021 BMW X3. The contact stated while parked and occupied in the vehicle, while shifting the gear shift into park, the vehicle accelerated independently and collided with a Tesla occupied by a mom and daughter, which was in front of her. The contact mentioned that the Tesla collided with another vehicle. The vehicle then reversed independently at a high speed and then accelerated again, and collided a second time with the Tesla and then into a BMW several times. The contact, while depressing the brake pedal, the vehicle failed to respond as intended. After accelerating independently, the vehicle came to a complete stop. The contact stated that no air bags deployed. The vehicle was towed was B&D Towing, and the vehicle was then towed to Copart. The contact sustained an injury in her lower back. The contact mentioned the doctor informed her that she sustained whiplash as well. No medical attention was required. No police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt had retracted during the impact. The manufacturer was notified of the failure, and they informed her that they would send someone from BMW to inspect the vehicle. The approximate failure mileage was 57,303.

It has been a long time since this safety recall was issued on this vehicle. I keep getting notices from BMW of Clear Lake at 15943 Gulf Freeway to schedule the vehicle for the recall repair, but when I call to schedule I am told that BMW international has not yet made and released the parts to this dealer/service center. I am filing this online complaint as the original safety notice directs, since this safety issue is not being fixed in a timely manner. It should not take this long to implement the repair for this safety issue.

Per the manufacturer, the car requires an oil change every 10,000 miles. However, the engine has a known defect to the manufacturer so that the car only makes it to about 6000 miles before you have to do an oil change. And sometimes the car doesn’t alert you. So your engine could possibly burn up and catch fire. Also, it’s a known issue to them that the back up camera malfunctions suddenly. So it’s really like you don’t have a back up camera at all.

The passenger side daylight running light stopped functioning. I called BMW dealership while it was still under warranty and was told that if it was simply a light needing replacement it would be $500. At the next oil change I had a diagnostic test done and was told that the modules for both daylight running lights had overheated and melted and that a headlight also would need replacement. The cost of this was quoted at $4,200. This is a huge safety concern as this could easily cause an electrical fire. BMW was contacted and refused to cover the cost as it was 2000 miles out of warranty when the oil was changed.