NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
4 reportsClear category filterMileage unknown · Oct 23, 2025
EngineSteeringVehicle Speed ControlCrash
Subject: Rear Differential Mount Failure and Driveshaft Breakage — Sudden Loss of Vehicle Control at Highway Speed Complaint Summary: While driving at highway speed, I experienced a sudden and extremely loud bang from the rear of the vehicle. Immediately afterward, I lost complete control of the rear end, accompanied by violent…
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Subject: Rear Differential Mount Failure and Driveshaft Breakage — Sudden Loss of Vehicle Control at Highway Speed Complaint Summary: While driving at highway speed, I experienced a sudden and extremely loud bang from the rear of the vehicle. Immediately afterward, I lost complete control of the rear end, accompanied by violent clanking and grinding noises from the driveline area. The gearbox then stalled, leaving the vehicle disabled in the middle of the highway. Upon inspection, it was determined that a rear differential mounting bolt had sheared, causing the differential to shift violently out of position. This sudden movement resulted in the driveshaft breaking, which further destabilized the vehicle and led to a severe and immediate loss of control. This failure occurred without warning and created an extremely dangerous situation. The sudden loss of drivetrain integrity at highway speed placed both myself and nearby motorists at serious risk of a crash. A component as critical as a differential mount or driveshaft should not fail under normal operating conditions. This incident strongly indicates a serious design or manufacturing defect affecting the vehicle’s powertrain and structural safety. Requested Action: I urge the NHTSA to investigate rear differential mounting and driveshaft failures on this vehicle model. Such failures can lead to catastrophic loss of control, and immediate attention is necessary to prevent future incidents and ensure driver safety.
NHTSA ODI #11695243
Mileage unknown · Jul 2, 2022
Electrical SystemVehicle Speed ControlCrash
On May 20, 2022 at around 10 AM. I pulled into my work parking lot. I proceeded to park the car in front of the main building. I put the car on park but the car accelerated on its own at high speed. It curved around the bushes yanking them out and then smashed into the building. The airbags opened. I called 911 for help. …
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On May 20, 2022 at around 10 AM. I pulled into my work parking lot. I proceeded to park the car in front of the main building. I put the car on park but the car accelerated on its own at high speed. It curved around the bushes yanking them out and then smashed into the building. The airbags opened. I called 911 for help. Ambulance took me to a hospital nearby. I lost a lot of blood due to a large cut in my mouth. I had some other minor injuries including a fracture in my sternum and nose.
NHTSA ODI #11472104
9,000 miles · Jul 9, 2020
Electrical SystemVehicle Speed Control
THE SPEEDOMETER IS INACCURATE. BMW TOLD ME THAT THEY HAVE A DIRECTIVE WHICH STATES THAT IT IS NORMAL FOR A SPEEDOMETER TO BE OFF BY UP TO 7MPH. THEY TOLD ME IT IS IMPOSSIBLE TO RECALIBRATE. I DO NOT KNOW MY TRUE SPEED WHICH IS DANGEROUS AND MAKES IT DIFFICULT TO KNOW IF I AM DRIVING WITHIN POSTED LIMITS. IT ALSO ADDS FALS…
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THE SPEEDOMETER IS INACCURATE. BMW TOLD ME THAT THEY HAVE A DIRECTIVE WHICH STATES THAT IT IS NORMAL FOR A SPEEDOMETER TO BE OFF BY UP TO 7MPH. THEY TOLD ME IT IS IMPOSSIBLE TO RECALIBRATE. I DO NOT KNOW MY TRUE SPEED WHICH IS DANGEROUS AND MAKES IT DIFFICULT TO KNOW IF I AM DRIVING WITHIN POSTED LIMITS. IT ALSO ADDS FALSE MILEAGE TO MY VEHICLE AS IT ALWAYS INDICATES A SPEED HIGHER THAN I AM ACTUALLY MAINTAINING.
NHTSA ODI #11338358
Mileage unknown · Nov 15, 2019
Electrical SystemVehicle Speed Control
THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPG…
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THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN MPH, BUT IT IS DIFFICULT TO READ AND NOT SPECIFIC ENOUGH (IT INCREASES BY 20 MPH; FOR EXAMPLE, 0, 20, 40, 60, 80, ETC.). THE ANALOG SPEEDOMETER DOES NOT HAVE SUFFICIENT SPECIFICITY TO TELL WHETHER I AM GOING 22 OR 39 MPH. THE DESIGN OF THE ANALOG SPEEDOMETER IS EXTREMELY POOR AND CANNOT BE RELIED UPON TO DETERMINE ACTUAL SPEED, WHICH IS WHY THE DIGITAL SPEEDOMETER IS CRITICAL.
NHTSA ODI #11280429
Official recalls
10Oct 15, 2024
BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Consequence & remedy
Consequence: Interior rear cargo rail detachment during a crash can increase the risk of injury.
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.
Jul 17, 2024
BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Consequence & remedy
Consequence: Interior cargo rail detachment during a rear crash can increase the risk of injury.
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Jul 8, 2021
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Consequence & remedy
Consequence: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Consequence: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Consequence: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Feb 19, 2021
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Back Over Prevention:software
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Back Over Prevention: Sensing System: Camera
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Mar 18, 2020
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Consequence: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal:passenger Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Consequence: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Sep 27, 2019
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Jul 31, 2019
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.
Consequence & remedy
Consequence: In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.
Remedy: BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.
Apr 10, 2019
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Consequence & remedy
Consequence: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Consequence: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal:passenger Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Consequence: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Jul 6, 2018
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i and certain 2019 X4 xDrive30i and X4 M40i vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will bleed the rear brake circuit, free of charge. The recall began August 31, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Jun 6, 2018
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 xDrive30i, X3 sDrive30i, and X3 M40i vehicles equipped with the "Active Lane Keeping Assistant" option. The steering wheel may be incompatible with the lane keeping assistant function and may not detect if the driver's hands are off the wheel.
Consequence & remedy
Consequence: If the sensors do not properly detect the driver's hands are off the wheel, the driver may not be alerted by one or more warning signals, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the steering wheel, replacing it if necessary, free of charge. The recall began on July 19, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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