2004 BMW X3

ON JANUARY 23, 2012 AFTER A WHOLE WEEKEND OF DOWNPOUR RAIN, I GET INTO MY X3 TO NOTICE WATER ON THE CENTER CONSOLE (NEAR MY CUP HOLDER) I LOOK UP AND NOTICE THE WATER IS DRIPPING FROM THE TOP MIDDLE CONSOLE (WHERE THE MOON ROOF CONTROL, AIR BAG BUTTON AND SOS CALL BUTTON ARE LOCATED). NOT ONLY WAS IT DRIPPING WATER BUT THE WHOLE AREA AROUND BUT IT WAS SOAKED AND WET. AFTER READING ABOUT THIS ON-LINE THAT OTHER PEOPLE HAVE AND ARE EXPERIENCING THIS WATER LEAK PROBLEM, I REALIZED I NEED TO CHECK THE OTHER AREAS PEOPLE MENTION THEY HAD WATER LEAKS. THAT'S WHEN I CHECKED THE FLOOR ON BOTH THE DRIVER AND PASSENGER SIDE AND TO MY SURPRISE THE DRIVER SIDE HAD MORE WATER THAN WHAT I COULD EVER IMAGINE, IT WAS DRENCHED. SO NOW THAT I HAVE ALL THIS WATER IN MY CAR IT LOOKS LIKE IT HAS CAUSED SOME PROBLEMS WITH MY SOS BUTTON. WITHOUT ME TOUCHING IT, IT TRIES TO CALLS AND DOESN'T GET A CONNECTION. IT READS BMW PHONE INACTIVE AND IT KEEPS MAKING A NOISE THAT COMES THROUGH THE SPEAKERS. I'VE ALSO NOTICED THAT LIGHT FROM THE MIDDLE TOP CONSOLE IS NOT WORKING CORRECTLY. I AM SURE I'M GOING TO END UP WITH A LOT MORE ELECTRICAL, LIGHTING PROBLEMS THAN JUST THESE FEW. THIS IS A PROBLEM THAT NEEDS TO BE LOOKED INTO AND FIX BY BMW. *TR

I PURCHASED A 'CERTIFIED" BMW 330I IN DECEMBER OF 2006 AND HAVE HAD THE FUEL PUMP REPLACED, INSTRUMENT CARRIER REPLACED, BOTH PASSENGER WINDOW REGULATORS REPLACED, SUNROOF REPAIRED, HEADLINER REPAIRED (IT JUST FELL DOWN ONE DAY). THE CAR WON'T START RIGHT UP, AND WHEN IT DOES IT RUNS REAL HARD AND THE RPM GOES UP SUDDENLY, THE CAR TAKES A MINUTE BEFORE IT WILL EVEN MOVE & THEN IT DOES SO FAST! I HAVE HAD IT IN SEVERAL TIMES WITH THIS COMPLAINT AND THEY CAN'T DIAGNOSE WHAT'S WRONG WITH IT. I WAS TOLD THAT THE COMPUTER ISN'T SHOWING ANYTHING, SO IT WILL HAVE TO GET WORSE BEFORE THEY CAN DIAGNOSE IT. WOW! I'VE ONLY HAD THE CAR FOR 8 MOS. AND I'VE BEEN TO THE DEALERSHIP MORE TIMES THAN I CAN REMEMBER. I'D LIKE TO KNOW HOW THEY DETERMINE A CAR TO BE CERTIFIED? IT SURE DOESN'T SEEM AS THOUGH IT WAS CHECKED TOO THOROUGHLY TO ME. AND OH DID I MENTION I HAD TO TAKE IT TO GOODYEAR TODAY FOR DEFECTIVE TIRES, THAT BMW WOULDN'T COVER. THANKS GOODYEAR AT LEAST YOU STAND BEHIND YOUR PRODUCTS! THIS IS MY 2ND BMW AND MY LAST! PLEASE FEEL FREE TO SHARE THIS TO BMW OF NORTH AMERICA!!! *TR

DT: CONSUMER EXPERIENCED COMPUTER FAILURE, THAT INCLUDED ALL OF THE GAUGES ON THE DASHBOARD I.E., FUEL, TEMPERATURE, ELECTRONIC SPEED). THE EXTERIOR AND INTERIOR LIGHTING FAILED, BRAKE LIGHTS, SIGNAL LIGHTS. THE VEHICLE ALWAYS HAD A ELECTRONIC MESSAGE STATING THAT THERE WAS AN AIRBAG FAILURE. THE CONSUMER CONTACTED THE DEALER AND THEY ADVISED NOT TO WORRY ABOUT THE AIRBAG FAILURE MESSAGE. THE CONSUMER EXPERIENCED DOOR LOCK FAILURE. THE LOCKS WOULD NOT LOCK. THE LOCKS WOULD WORK MOST OF THE TIME WITH THE KEYLESS ENTRY. THE RADIO NEVER WORKED. THE CHECK ENGINE LIGHT REMAINED ON CONTINUOUSLY. CONSUMER STATES SHE HAD THE VEHICLE TO THE DEALER AT LEAST 8 TO 10 TIMES. THE DEALER WOULD TAKE THE CAR IN THE BACK AND ADJUST SOMETHING AND THEN RETURN IT TO THE CONSUMER AND TELL HER IT WAS FIXED. CONSUMER STATES VEHICLE IS UNSAFE DUE TO EXTERIOR LIGHTS FAILING AND AIRBAG FAILURE LIGHT. CONSUMER DOES NOT OWN THE CAR ANY LONGER. DEALER CONTACTED HIM TO BRING THE CAR BACK IN AND HE WOULD GIVE HIS MONEY BACK. CONSUMER IS CONCERNED THAT THIS VEHICLE HAS BEEN PASSED ON TO ANOTHER CONSUMER WITH ALL THE PROBLEMS. *JB *NM

HI, I WAS WONDERING IF ANYONE HAS HEARD OF 3SERIES SPONTANEOUSLY CATCHING FIRE WHILE DRIVING DOWN THE ROAD. MY LADY AND I WERE DRIVING IN HOUSTON MAY 1ST WHEN SMOKE STARTED TO COME OUT OF THE AIR DUCTS.THEN THE GAUGES STARTED TO GO UP AND DOWN, AS SOON AS I SAW THAT I PULLED OVER AND STARTED TO GET MY VALUABLES OUT. WITHIN 9-13 MIN THE CAR WAS FULLY INVOLVED WITH FIRE. I WAS IN AWE STANDING THERE WATCHING MY 2004 BMW AS IT WNT UP IN SMOKE. THE NEXT DAY BMW OF HOUSTON NORTH, MY LOCAL DEALER, WENT AND PICKED IT UP FROM THE TOW YARD AND TOOK IT TO THE DEALERSHIP. THEY SAID A TEAM IS COMING DOWN AND IT IS UNDER INVESTIGATION. I WAS WONDERING IF ANYONE HAD ANY ADVICE, COMMENTS OR JUST TO SAY "SORRY TO HEAR THAT".I FINALLY TALKED TO MY CONTACT AT BMW NA . HIS NAME IS [XXX] AND HE STATED TO ME THAT THE INVESTIGATION TEAM COULD NOT FIND THE CAUSE OR NATURE OF THE FIRE. SINCE THEY COULD NOT FIND THE CAUSE, THAT I FILE THE UNDER MY INSURANCE. I WAS VERY DISAPPOINTED THAT THEY TOLD ME THIS. I ASKED FOR HIS SUPERVISORS NAME AND # AND SAID, THANK YOU FOR YOU TIME AND I WILL CONTACT HIM. I GOT OFF THE PHONE JUST SO MAD, BUT I KEPT MY COOL ON THE PHONE. I CALLED MY DEALERSHIP AND STATED TO THEM WHAT CUSTOMER RELATIONS TOLD TO ME. I TALKED TO THE SERVICE MANAGER AND TOLD HIM HE NEEDS TO START CONTACTING SOMEONE ABOUT THIS ISSUE, VERY QUICKLY. BMW NA THEY SAID THEY ARE STANDING WITH"WE CANT FIND THE CAUSE OF THE FIRE AND WE CANT HELP AT ALL" END QUOTE. THEY ALSO SAID YOUR OPTIONS ARE TO GET WITH YOUR COUNCIL AND SEND A CERTIFIED LETTER. EVERYONE THAT I TALK TO ABOUT THIS, IS AMAZED THAT BMW HAS DROPPED ME IN THE GREASE AND IS NOT WILLING TO DO ANYTHING. ALLSTATE CALLED ME THUR AND TOLD ME THAT THERE TEAM OF INVESTIGATORS FOUND THE CAUSE OF THE FIRE THAT TOOK THE LIFE OF MY CAR ON MAY 1. THEY SAID THEY FOUND THAT IT WAS THE "CORRECT ME IF I SAY THIS WRONG" B CABLE GOING TO THE STARTER WAS PINCHED AND CAUSED THE IGNITION. P.S. MAKE OF MY CAR IS 325CI, NOT A X3 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT