2015 BMW I3

IN DECEMBER I HAD A PROBLEM WHERE THE CAR'S STEERING PULLED TO THE LEFT- AT FIRST I THOUGHT IT WAS DUE TO A FLAT TIRE, BUT IT WAS NOT. I MADE A SHORT DRIVE- PARKED THE CAR FOR AWHILE AND CAR DROVE NORMALLY. PROBLEM REOCCURRED ON 2/14/19 - WITH THE CAR BECOMING HARD TO STEER- A SHORT PARKING OF THE CAR DID NOT FIX IT- BUT SITTING OVERNIGHT DID. HTTP://WWW.MYBMWI3.COM/FORUM/VIEWTOPIC.PHP?F=15&T=5065 AND A VIDEO ( NOT MINE) OF THE PROBLEM. HTTPS://WWW.YOUTUBE.COM/WATCH?V=P9HJSA2YXOK&FEATURE=YOUTU.BE

TWICE THE POWER STEERING FAILED TO FUNCTION CORRECTLY. EACH TIME THE FEEDBACK TO POWER ASSIST "FLOATED" IN AN UNDETERMINED STATE. THE ABILITY TO FORCE A TURN (MAKE HARD TURNS) SEEMED TO ACTIVE THE POWER ASSIST AND WORKED AS EXPECTED. STRAIGHT DRIVING SEEMED TO CAUSED THE POWER ASSIST TO GO ON AN OFF AND WANDER OR VARY THE FORCE. IT WOULD SEEM TO ENGAGE POWER ASSIST WHEN STEERING WENT OFF CENTER. THE EFFECT WAS SIMILAR TO DRIVING IN RUTS. BOTH TIMES THE FAILURE CORRECTED ON POWER OFF FOR A FEW MINUTES. POWER OFF FOR ONLY A MINUTE DIDN'T FIX. REPORTED TO DEALER WITH NO FIND REPORT BACK. I SUPPOSE WITH A PUNY CAR LIKE THIS THEY COULD HAVE JUST REMOVED POWER STEERING.

WHILE DRIVING, STEERING BECAME HEAVY, NOTCHY. IT WOULD NOT CENTER ITSELF; FOR EXAMPLE, AROUND A TURN, THE STEERING WHEEL WOULD STAY IN THE DIRECTION I TURNED. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST FEW MONTHS! IT SEEMS THERE IS A BUG IN THE SOFTWARE. BMW CAN'T FIND ANYTHING WRONG. SEVERAL FORMS HAVE BEEN CREATED OVER THIS PROBLEM.

I AM REPORTING A RECURRING ISSUE WITH THE STEERING WHEEL. THE VEHICLE WAS IN MOTION, ON A CITY STREET, GOING STRAIGHT. WHEN THE ISSUE HAPPENED, THE STEERING WHEEL TURNED TO THE LEFT NOTICEABLY BY ITSELF AND IT TOOK FORCE BY HAND TO CORRECT IT SO THE CAR COULD GO STRAIGHT. THIS CREATED A SAFETY RISK CONCERN TO THE DRIVER. I FEEL THE AFFECTED COMPONENTS LIKELY ARE THE STEERING WHEEL AND ELECTRONICS SYSTEM. BELOW IS A MORE DETAILED DESCRIPTION: IN MARCH, THE STEERING WHEEL TURNED LEFT SLIGHTLY BY ITSELF AFTER THE CAR WAS STARTED. THIS POSITION OF THE WHEEL WAS ENOUGH TO MAKE THE CAR TURN LEFT GRADUALLY. IT TOOK SOME FORCE BY HAND TO STEER AND KEEP THE WHEEL BACK TO THE REGULAR NEUTRAL POSITION. WHEN THE WHEEL WAS KEPT AT THE REGULAR NEUTRAL POSITION, THE CAR WAS ABLE TO GO STRAIGHT. HOWEVER, THE STEERING WHEEL TURNED TO THE LEFT AGAIN AFTER HANDS WERE REMOVED FROM THE WHEEL. AFTER THE CAR WAS TURNED OFF AND BACK ON AGAIN, THE STEERING WHEEL BEHAVED NORMALLY AGAIN, MEANING IT STAYED IN THE REGULAR NEUTRAL POSITION WHEN HANDS FREE, AND THE CAR WENT STRAIGHT. THE SAME ISSUE OCCURRED TWICE WITHIN THE SAME WEEK. THE NEXT WEEK THE OWNER SENT THE CAR TO THE DEALER TO TAKE A LOOK. THE DEALER KEPT THE CAR FOR ALMOST TWO WEEKS, DID A LOT OF RESEARCH INCLUDING STEERING/SUSPENSION AND ALSO EXTENSIVE TESTING, BUT WAS NOT ABLE TO DUPLICATE THE ISSUE. IN LESS THAN A MONTH AFTER THE OWNER TOOK THE CAR BACK, THE ISSUE OCCURRED AGAIN. THE INTERESTING THING IS: THE OWNER GOT A 2018 I3 94AH REX LOANER CAR AND THE SIMILAR STEERING WHEEL ISSUE SHOWED UP WITH THE LOANER CAR AS WELL! TIMELINE: MARCH 2018: HAPPENED TWICE IN A WEEK 3/22: SERVICE #1 4/25: HAPPENED ONCE 4/28: SERVICE #2 5/8: SIMILAR ISSUE HAPPENED WITH THE LOANER CAR 2018 I3 94AH REX 6/10: HAPPENED ONCE 6/12: HAPPENED ONCE 7/18: SERVICE #3 8/2: HAPPENED ONCE MANY VIDEO CLIPS WERE TAKEN AT TIMES.