2014 BMW I3

TL* THE CONTACT OWNS A 2014 BMW I3. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT STATED MALFUNCTION IN POWER TRAIN WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TOWED TO SERVICE CENTER AT BMW OF FORT LAUDERDALE (2601 S. ANDREWS AVE, FORT LAUDERDALE, FL 33316, (877) 853-3109) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELEMENTS OF MECHANICAL ENGINEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V599000 (HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

THE LEFT BRACKET FOR THE ELECTRIC ENGINE IS CRACKED AND THE DEALER WANTS SUBSTANTIALLY MORE FOR A REPLACEMENT ONE WHICH HAPPENS TO BE COMPLETELY REDESIGNED FROM A CHEAP PLASTIC PART WHICH EQUIPS MY CAR TO A MORE STUDY AND IMPROVED ONE FOR THE LATEST MODELS OF THE SAME MAKE. AS I DID SOME RESEARCH THE SAME ISSUE WAS SUBJECTED TO A FORMAL SAFETY RECALL IN EUROPE. HERE MY WARRANTY EXPIRED SO THE DEALER WANTS TO CHARGE ME A HEFTY FEE FOR WHAT IS BASICALLY A REPAIR TO A MANUFACTURER'S RECOGNIZED DESIGN FLAW. THIS ISSUE NEEDS TO BE INVESTIGATED AS MANY OWNERS OF THIS CAR WILL NOT REPAIR THIS ISSUE WHICH CAN BE FAILED TO BE IDENTIFIED OR WILL BALK AT THE PRICE TAG OF THE CHANGE. IF THE BRACKET FAILS THE WHOLE ENGINE AND DRIVESHAFT WILL DROP AND INTERFERE WITH REAR WHEEL ALIGNMENT RESULTING IN A POSSIBLE CATASTROPHIC LOSS OF CONTROL. THE REPLACEMENT BRACKET IS ALUMINIUM VS THE ORIGINAL ONE IN PLASTIC SO THEY ARE TRYING TO QUICKLY SWEEP THIS DESIGN FLAW UNDER THE RUG. THERE MIGHT HAVE BEEN CATASTROPHIC CRASHES OF THIS TYPE OF CAR IN THE PAST DUE TO IT BUT CROSSING MY FINGERS IT DIDN'T HAPPEN. THE PICTURES I INCLUDE SHOW WHERE THE REPLACEMENT NEEDS TO HAPPEN. #3 IS WHERE THE CRACK IS AND I ALSO HAVE A VIDEO I CAN SUBMIT IF NEEDED.

I BELIEVE THIS IS A SAFETY ISSUE AND CAN HAPPEN AT ANY TIME WITHOUT WARNING TO ME OR OTHER OWNERS OF SIMILAR VEHICLES PUTTING MY SAFETY AND OTHER'S SAFETY AT GREAT RISK. ON MAY 20, 2020, I WAS STOPPED ON A RED LIGHT AT NECKEL RD TO CROSS HIGHWAY 86 IN IMPERIAL CA. WHEN IT TURNED GREEN, I RELEASED THE BREAK PEDAL AND NORMALLY ACCELERATED. SUDDENLY MY VEHICLE STOPPED IN THE MIDDLE OF HIGHWAY 86 AND PUT ITSELF IN THE PARK POSITION SHOWING "DRIVE TRAIN FAULT" ALARM. IT STOPPED IN THE MIDDLE OF THE CAR'S TRAFFIC AND I WAS NOT ABLE TO SHIFT IT TO NEUTRAL POSITION TO MOVE IT OUT OF THE WAY. WITH VEHICLES TRAFFIC MOVING AROUND ME, I TURN MY CAR OFF AND ON THREE TIMES, WITH ABOUT TEN SECONDS IN BETWEEN OFF AN ON, BEFORE THE ALARM WOULD RESET. ONCE THE ALARM CLEARED, I ABORTED MY SHORT TRIP AND WAS ABLE TO DRIVE IT BACK HOME SAFELY BUT I AM CONCERN THIS MAY HAPPEN AGAIN AT ANY TIME AT HIGHER SPEEDS PUTTING MY SAFETY AND OTHERS' SAFETY AT RISK. I WOULD LIKE TO KNOW IF OTHER HAVE REPORTED SIMILAR ISSUES / COMPLAINS WITH THIS VEHICLES AND WHAT IS BMW DOING ABOUT IT. THANK YOU VERY MUCH. *TR

WHEN THE DRIVETRAIN FAILURE LIGHT COMES ON, THE MOTOR FAILS, THEN LOCKS UP IN PARK. YOU CONNOT THEN PUT IT IN NEUTRAL TO GET IT OFF THE ROAD. EVEN THE TOWTRUCK NEEDS DOLLIES TO GET REAR WHEELS OFF THE GROUND. THIS HAPPENED TWICE WHILE STATIONARY, AND SEVERAL TIMES ON THE ROAD. IF I HAD NOT BEEN ABLE TO ROLL TO SHOULDER, IT COULD HAVE CREATED AN ACCIDENT. THERE SHOULD BE A WAY TO GET TO ZNEUTRAL.

WHILE PULLING ONTO THE ROAD MY CAR STARTED PULLING STRONGLY TOWARDS THE LEFT AND WAS VERY HARD TO STEER. IT HAD VERY HEAVY DIFFICULT STEERING. IT FELT ABSOLUTELY DIFFERENT THAN ANYTHING I'VE FELT IN THE TWO YEARS OF OWNERSHIP. I PULLED INTO A PARKING LOT AND 'GOOGLED' I3 DIFFICULT STEERING AND CAME ACROSS MULTIPLE FORUM POSTS AND DISCUSSION OF THIS ISSUE. IT APPEARS THE I3 POWER STEERING CAN RANDOMLY STOP WORKING AND THEN RETURNS WITH AN IGNITION CYCLE. I LOCKED THE CAR, WENT IN A STORE FOR 5 MINUTES, AND NORMAL STEERING RESUMED WHEN I DROVE AWAY. ONE BECOMES USED TO THE WAY THEIR CAR DRIVES WHEN THEY DRIVE IT EVERY DAY. WHEN ALL OF A SUDDEN THE STEERING CHANGES DRASTICALLY IT SEEMS IT CAN BE AN ALARMING AND POTENTIALLY DANGEROUS SITUATION.