I PREVIOUSLY LEFT A PHONE COMPLAINT #10926258 WITH NHSTA AND UPON FURTHER INVESTIGATION THERE APPEARS TO HAVE BEEN A RECALL FOR MY EXACT PROBLEM (RECALL 16V-689) HOWEVER MY PARTICULAR VIN WAS NOT ASSOCIATED WITH THIS RECALL AFTER CONTACTING BMW MOTORRAD USA AND THUS THEY STATED THAT THERE WAS NOTHING THAT THEY COULD DO OTHER THA…
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I PREVIOUSLY LEFT A PHONE COMPLAINT #10926258 WITH NHSTA AND UPON FURTHER INVESTIGATION THERE APPEARS TO HAVE BEEN A RECALL FOR MY EXACT PROBLEM (RECALL 16V-689) HOWEVER MY PARTICULAR VIN WAS NOT ASSOCIATED WITH THIS RECALL AFTER CONTACTING BMW MOTORRAD USA AND THUS THEY STATED THAT THERE WAS NOTHING THAT THEY COULD DO OTHER THAN RECOMMEND ME TO PAY TO HAVE IT SERVICED AT A DEALERSHIP. I FEEL THAT FOR A SAFETY CONCERN THAT I THE CONSUMER SHOULD NOT BE FAULTED INTO PAYING FOR A DIAGNOSIS AND REVIEW OF A BRAND NEW MOTORCYCLE. A SUMMORY OF MY ISSUE: MY VEHICLE STALLS AND THE ENGINE DIES WHEN BELOW A CERTAIN RPM THRESHOLD OR WHEN THE CLUTCH IS DEPRESSED WHEN COMING TO A STOP AND IS UNABLE TO START AGAIN FOR SEVERAL MINUTES. THIS HAS HAPPENED 4 SEPARATE TIMES ON MY MOTORCYCLE WITH LESS THAT 1000 MILES ON IT. THE MOST RECENT OCCURRENCE WAS 14NOV16 AT 215PM PST. MY CONCERN IS THAT MY SAFETY ISSUE IS NOT GOING TO BE RESOLVED BECAUSE OF THE SECLUSION OF MY PARTICULAR VIN WITH RECALL 16V-689. I WILL ATTEMPT TO DOCUMENT THE NEXT OCCURRENCE OF THIS ISSUE TO FURTHER HELP MY CAUSE IN GETTING THIS SAFETY ISSUE WITH MY MOTORCYCLE ADDRESSED.
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