NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
13 reportsClear category filter70,000 miles · Feb 21, 2018
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2007 BMW 750LI. UPON EXITING OR ENTERING THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND CLOSE CORRECTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V382000 (LATCH…
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TL* THE CONTACT OWNS A 2007 BMW 750LI. UPON EXITING OR ENTERING THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND CLOSE CORRECTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V382000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO BMW OF ARLINGTON (1105 E LAMAR BLVD, ARLINGTON, TX 76011, (817) 461-9222) TO BE SERVICED PER THE RECALL, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT CALLED THE SERVICE TECHNICIAN AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED IN ACCORDANCE WITH THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11074171
80,000 miles · Jul 31, 2017
Structure
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL IN AN EFFORT TO STOP HIS CHILD FROM FALLING OUT OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. NEILO BMW OF SACRAMENTO, CALIFORNIA WAS MADE AW…
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TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL IN AN EFFORT TO STOP HIS CHILD FROM FALLING OUT OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. NEILO BMW OF SACRAMENTO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #11011739
89,000 miles · Jul 19, 2017
Structure
DOOR WILL NOT CLOSE ON THE FRONT DRIVER AND PASSAGE SIDE, DRIVING DOWN THE STREET AND THE DOOR FLEW OPEN HAD IT NOT BEEN FOR MY SEAT-BELT I COULD HAVE FALLEN OUT, VERY FRIGHTENING TO HAVE OTHER CARS DRIVING BESIDE ME AND THE DOOR OPENED LIKE THAT AND IT WILL NOT LOCK PERIOD NO WAY TO SECURE VEHICLE. I WAS TOLD BY THE DEALERSHIP …
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DOOR WILL NOT CLOSE ON THE FRONT DRIVER AND PASSAGE SIDE, DRIVING DOWN THE STREET AND THE DOOR FLEW OPEN HAD IT NOT BEEN FOR MY SEAT-BELT I COULD HAVE FALLEN OUT, VERY FRIGHTENING TO HAVE OTHER CARS DRIVING BESIDE ME AND THE DOOR OPENED LIKE THAT AND IT WILL NOT LOCK PERIOD NO WAY TO SECURE VEHICLE. I WAS TOLD BY THE DEALERSHIP THEY HAD NOT RESOLUTION, NO WAY TO REPAIR IT IS UNKNOWN TO ME WHAT IS CAUSING THIS PROBLEM BUT THERE IS A RECALL. I WAS TOLD TO CALL BMW NATIONAL SO I DID AND SPOKE WITH KALA AT 800-831-1117 EXT 8561, SHE PROVIDED A NUMBER WITH EXT TO GIVE TO THE DEALERSHIP. I SPOKE WITH JAY AT THE DEALERSHIP 713-597-7895. THE RECALL NUMBER IS
NHTSA ODI #11006414
130,000 miles · Jan 5, 2017
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH WHEN CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. …
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TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH WHEN CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 05/09/17*LJ UPDATED 08/30/2017*JS
NHTSA ODI #10939990
99,000 miles · Mar 21, 2016
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK WAS DEFECTIVE. THE DRIVER'S DOOR OPENED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER; HOWEVER, THE CONTACT WAS UNABLE TO SHUT THE DOOR TIGHTLY. THE DEALER ADVISED THAT A DIAGNOSTIC NEEDED TO BE PERFORMED. THE VEH…
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TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK WAS DEFECTIVE. THE DRIVER'S DOOR OPENED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER; HOWEVER, THE CONTACT WAS UNABLE TO SHUT THE DOOR TIGHTLY. THE DEALER ADVISED THAT A DIAGNOSTIC NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
NHTSA ODI #10850697
120,091 miles · Feb 13, 2016
Structure
ON MY WAY TO WORK THE DOOR DISENGAGED AND OPENED ON ME, VERY SCARY AND DANGEROUS, I FOUND INFO ON RECALL CAMPAIGN 12V-504 SOFT CLOSE AUTOMATIC FUNCTION......CALLED SOME LOCAL DEALERS ABOUT THE ISSUE NOT ONLY DO I RECEIVE VAGUE RUN AROUND REPLIES STATING 1ST THE CAR DOESNT MATCH RECALL THEN AFTER I SHOW THEM THE PAPER ALL OF A SU…
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ON MY WAY TO WORK THE DOOR DISENGAGED AND OPENED ON ME, VERY SCARY AND DANGEROUS, I FOUND INFO ON RECALL CAMPAIGN 12V-504 SOFT CLOSE AUTOMATIC FUNCTION......CALLED SOME LOCAL DEALERS ABOUT THE ISSUE NOT ONLY DO I RECEIVE VAGUE RUN AROUND REPLIES STATING 1ST THE CAR DOESNT MATCH RECALL THEN AFTER I SHOW THEM THE PAPER ALL OF A SUDDEN THE CAR WAS CALLED IN ALREADY AND FIXED EVEN THO SAME ISSUE IS BACK BUT NOW UH OH WARRENTY IS OUT CANT DO ANYTHING, THIS IS PATHETIC THEY LOOK FOR ANY REASON TO COP OUT AND REFUSE TO EVEN INSPECT WITH OUT CHARGING $200 ! ITS UNNECESSARY TO HAVE TO PAY $200 TO TELL ME THE DOOR IS BROKEN I CAN SEE THAT. I COULD HAVE GOTTEN SERIOUSLY HURT OR WORSE DIED DRIVING THE CAR LIKE THIS AND BMWS ENTHUSIASTIC ATTEMPTS TO LOOK FOR ANY EXCUSE TO REFUSE REPAIR IS SICKENING. MY CAR DRIVERS DOOR DOESNT CLOSE I TELL BMW DEALER MY CAR MATCHS YEAR MAKE MODEL AND DEFECT SPECIFICALLY MATCHING RECALL, IT SAYS IN RECALL NOT TO DRIVE LIKE THAT ! , SERVICE ADVISOR PERSON LITTERALLY LOOKED AT COMPUTER LOOKED BACK AT ME AND SAID THE COMPUTER SAYS YOUR CAR GOT INSPECTED FOR RECALL ALREADY, BUT ODDLY COULDNT TELL ME WHERE IT WAS FIXED WHICH DOOR MALFUNCTIONED OR HOW IT WAS REPAIRED. NO RECIEPT RE PRINT NO HELPFUL INFO AT ALL JUST IDK ITLL BE $200 TO INSPECT AND WE CLOSE EARLY TODAY THEN SAID HAVE A NICE DAY GOOD LUCK, THEY LET US DRIVE OFF IN THAT NASTY CONDITION COULDNT SAY WHO WHAT WHERE THE CAR WAS ALREADY SEEN FOR RECALL JUST THAT I WAS SCREWED AND CAR 1ST DIDNT MATCH RECALL THEN CHANGED TO WAS CALLED IN FOR RECALL BUT NO ASSISTANCE FOR WHEN SYPMTON RE APPEARED. JUST A "DID YOU MAKE APPOINMENT?" HAVE YOU PURCHASED HERE BEFORE?" "WE ARE BUSY TODAY AND CLOSING SOON" HOW CONVEINT FOR BMW, NOT SO MUCH FOR ME AND MY FAMILY THO, NO CONCERN FOR CUSTOMER SAFETY AT ALL.......
NHTSA ODI #10826019
50,000 miles · May 8, 2015
Structure
TL* THE CONTACT OWNS A 2007 BWM 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO CLOSE SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10715321
95,000 miles · Apr 30, 2015
Electrical SystemStructure
MY VEHICLE HAS A DRIVERS SIDE DEFECTIVE DOOR LATCH LEAVING THE DOOR TO OCCASIONALLY NOT CLOSE PROPERLY AND UNEXPECTEDLY OPEN. THIS IS A CRITICAL VEHICLE COMPONENT THAT IS NOT SERVING ITS PURPOSE CAUSING POTENTIAL LOSS OF VEHICLE CONTROL OR INJURY TO PERSONS INSIDE AND OUTSIDE THE VEHICLE. DUE TO EXTREMELY POOR DESIGN MY VEH…
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MY VEHICLE HAS A DRIVERS SIDE DEFECTIVE DOOR LATCH LEAVING THE DOOR TO OCCASIONALLY NOT CLOSE PROPERLY AND UNEXPECTEDLY OPEN. THIS IS A CRITICAL VEHICLE COMPONENT THAT IS NOT SERVING ITS PURPOSE CAUSING POTENTIAL LOSS OF VEHICLE CONTROL OR INJURY TO PERSONS INSIDE AND OUTSIDE THE VEHICLE. DUE TO EXTREMELY POOR DESIGN MY VEHICLES NAVIGATION/AUDIO COMPONENTS ARE INOPERABLE. LEAKAGE OF FLUID FROM THE TRUNK HYDRAULIC SHOCK DOWN ONTO THE NAVIGATION SYSTEM HAS RESULTED IN WIRING SYSTEM PROBLEMS THAT MAY RESULT IN FIRE AND OR LOSS OF LIGHTING. I HAVE MAINTAINED MY VEHICLE SINCE PURCHASE WITH THE MOST ATTENTIVE AND PRESTIGIOUS SERVICE. I AM EXTREMELY CONCERNED AND DISAPPOINTED THAT I AM HAVING THESE SAFETY AND POOR DESIGN PROBLEMS DUE TO BMW DEFECTS AND FLAWS. LAST WEEK I CALLED BMW OF NORTH AMERICA REGARDING THESE 2 SAFETY ISSUES. I WAS ADVISED TO TAKE IT TO BY BMW SERVICE CENTER FOR INSPECTION AND CONTACT THEM UPON DOING SO. YESTERDAY I CONTACTED THEM IN AN ATTEMPT TO FORWARD THE DIAGNOSIS/ACTION PLAN AND TO MY SURPRISE NOT ONLY WAS I REFUSED THE RIGHT TO FORWARD THE PAPERWORK BUT WAS ALSO REFUSED ANY REMEDY BY BMW. *TR
NHTSA ODI #10713877
45,000 miles · Oct 6, 2014
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK. THE DOOR HAD TO BE HELD CLOSED WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU…
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TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK. THE DOOR HAD TO BE HELD CLOSED WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10641797
57,246 miles · Mar 13, 2014
Structure
DRIVER DOOR OPENED WHILE DRIVING DOWN THE HIGHWAY. *TR
NHTSA ODI #10569129
Official recalls
4May 18, 2017
BMW of North America, LLC (BMW) is recalling certain 2005-2008 745i, 745Li, 750i, 750Li, 760i, 760Li, and B7 Alpina vehicles equipped with both the Comfort Access and Soft Close Automatic options. In these vehicles, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Consequence & remedy
Consequence: The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy: BMW will notify owners, and dealers will update the door latch system, free of charge. The recall began February 8, 2018. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Nov 12, 2013
BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and 760Li sedans, and model year 2006 X5 sports activity vehicles, equipped with certain seat types. The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
Consequence & remedy
Consequence: Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Oct 17, 2012
BMW is recalling certain model year 2005-2008 7-Series vehicles, equipped with the Comfort Access option, and manufactured August 23, 2004, through July 24, 2008. The affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to Park when the driver presses the Start/Stop button to shutdown the engine. If the driver presses the engine Start/Stop button 2 or 3 times within a short time interval, the system may shift the transmission to Neutral rather than Park. If using the electronic key (Comfort Access mode), there would be no protection from the ignition interlock that prevents key removal if the vehicle is not in Park.
Consequence & remedy
Consequence: If the driver exits the vehicle with the transmission in Neutral and the parking brake is not applied, the vehicle may rollaway. Unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle.
Remedy: BMW will notify owners beginning in November 2012. The remedy became available in March 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Additional source detail variants (3)
Electrical System:ignition:switch
BMW is recalling certain model year 2005-2008 7-Series vehicles, equipped with the Comfort Access option, and manufactured August 23, 2004, through July 24, 2008. The affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to Park when the driver presses the Start/Stop button to shutdown the engine. If the driver presses the engine Start/Stop button 2 or 3 times within a short time interval, the system may shift the transmission to Neutral rather than Park. If using the electronic key (Comfort Access mode), there would be no protection from the ignition interlock that prevents key removal if the vehicle is not in Park.
Consequence: If the driver exits the vehicle with the transmission in Neutral and the parking brake is not applied, the vehicle may rollaway. Unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle.
Remedy: BMW will notify owners beginning in November 2012. The remedy became available in March 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
BMW is recalling certain model year 2005-2008 7-Series vehicles, equipped with the Comfort Access option, and manufactured August 23, 2004, through July 24, 2008. The affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to Park when the driver presses the Start/Stop button to shutdown the engine. If the driver presses the engine Start/Stop button 2 or 3 times within a short time interval, the system may shift the transmission to Neutral rather than Park. If using the electronic key (Comfort Access mode), there would be no protection from the ignition interlock that prevents key removal if the vehicle is not in Park.
Consequence: If the driver exits the vehicle with the transmission in Neutral and the parking brake is not applied, the vehicle may rollaway. Unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle.
Remedy: BMW will notify owners beginning in November 2012. The remedy became available in March 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Power Train:automatic Transmission
BMW is recalling certain model year 2005-2008 7-Series vehicles, equipped with the Comfort Access option, and manufactured August 23, 2004, through July 24, 2008. The affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to Park when the driver presses the Start/Stop button to shutdown the engine. If the driver presses the engine Start/Stop button 2 or 3 times within a short time interval, the system may shift the transmission to Neutral rather than Park. If using the electronic key (Comfort Access mode), there would be no protection from the ignition interlock that prevents key removal if the vehicle is not in Park.
Consequence: If the driver exits the vehicle with the transmission in Neutral and the parking brake is not applied, the vehicle may rollaway. Unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle.
Remedy: BMW will notify owners beginning in November 2012. The remedy became available in March 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Oct 17, 2012
BMW is recalling certain model year 2005-2007 7-Series vehicles, equipped with both Comfort Access and Soft Close Automatic options, and manufactured August 23, 2004, through September 3, 2007. Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Consequence & remedy
Consequence: The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy: BMW will notify owners and dealers will update software. The recall began on December 12, 2012. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA12002 · Vehicle Rollaway
Opened Apr 10, 2012 · Closed Jan 24, 2013
Status: closed (inferred from source dates) · Electrical System; Electrical System:ignition; Electrical System:ignition:switch; Power Train:automatic Transmission
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Additional source detail variants (4)
Electrical System
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Electrical System:ignition
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Electrical System:ignition:switch
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Power Train:automatic Transmission
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
PE11025 · Vehicle Rollaway
Opened Aug 5, 2011 · Closed Apr 23, 2012
Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Additional source detail variants (2)
Electrical System
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Power Train:automatic Transmission
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
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