TL* THE CONTACT OWNS A 2003 BMW 745I. AFTER STARTING THE ENGINE, THE "ENGINE FAIL SAFE TRANSMISSION" MESSAGE DISPLAYED AND THE SHIFTER WOULD NOT SWITCH OUT OF THE PARK POSITION. WHILE OPERATING THE VEHICLE, THE "FAILED TRANSMISSION DRIVE MODERATE" MESSAGE DISPLAYED AND THE SPEED WOULD SUDDENLY REDUCE. THE VEHICLE ALSO JERKED AND…
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TL* THE CONTACT OWNS A 2003 BMW 745I. AFTER STARTING THE ENGINE, THE "ENGINE FAIL SAFE TRANSMISSION" MESSAGE DISPLAYED AND THE SHIFTER WOULD NOT SWITCH OUT OF THE PARK POSITION. WHILE OPERATING THE VEHICLE, THE "FAILED TRANSMISSION DRIVE MODERATE" MESSAGE DISPLAYED AND THE SPEED WOULD SUDDENLY REDUCE. THE VEHICLE ALSO JERKED AND ERRONEOUSLY ACCELERATE ON OCCASION DURING GEAR CHANGES. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10783556
153,000 miles · Dec 22, 2014
Air BagsElectrical SystemPower TrainCrash
TL* THE CONTACT OWNS A 2003 BMW 745I. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE POLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V5…
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TL* THE CONTACT OWNS A 2003 BMW 745I. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE POLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000. UPDATED 02/09/15*LJ THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/7/2015 *JS
NHTSA ODI #10667569
40,000 miles · Oct 16, 2014
EnginePower TrainUnknown Or Other
THIS VEHICLE HAS A DEFECTIVE TRANSMISSION, BMW IS AWARE OF THIS BUT IS BANKING ON NOT ENOUGH COMPLAINTS. WHEN THE CAR COMES TO A COMPLETE STOP IT PUSHES CAR TO FRONT AS IF BEING REAR ENDED, BUT ITS THE DEFECTIVE TRANSMISSION GUIBO JOINT OR AND A SOFTWARE ISSUE THAT BMW HAD INSTALLED IN THOUSANDS OF BMW VEHICLES AT THE TIME. THE…
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THIS VEHICLE HAS A DEFECTIVE TRANSMISSION, BMW IS AWARE OF THIS BUT IS BANKING ON NOT ENOUGH COMPLAINTS. WHEN THE CAR COMES TO A COMPLETE STOP IT PUSHES CAR TO FRONT AS IF BEING REAR ENDED, BUT ITS THE DEFECTIVE TRANSMISSION GUIBO JOINT OR AND A SOFTWARE ISSUE THAT BMW HAD INSTALLED IN THOUSANDS OF BMW VEHICLES AT THE TIME. THERE ARE MANY FRUSTRATED OWNERS THAT HAVE PAID THOUSANDS OF DOLLARS FOR THIS CAR. IT IS UNSAFE CAUSE IT PUSHES CAR TO FRONT CAUSING A POSSIBLE HIT TO FRONT CAR IN A TRAFFIC SITUATION. HERE IS MORE ABOUT THIS SERVICE BULLETIN, I FEEL BMW SHOULD FIX THIS AT NO CHARGE SINCE THIS IS A SAFETY HAZARD. READ A/T - HARSH 3-2/2-1 DOWNSHIFTS/CLUNK NOISE , SI B 24 17 07 ,AUTOMATIC TRANSMISSION DECEMBER 2007, TECHNICAL SERVICE THIS SERVICE INFORMATION BULLETIN SUPERSEDES SI B24 17 07 DATED JULY 2007. DESIGNATES CHANGES TO THIS REVISION WARRANTY INFORMATION COVERED UNDER THE TERMS OF THE BMW NEW VEHICLE LIMITED WARRANTY. PLEASE REFER TO THE LATEST KSD FOR ALL APPLICABLE LABOR OPERATIONS AND ALLOWANCES. IF THE APPROPRIATE LABOR OPERATION IS NOT CONTAINED IN KSD, THEN A WORK TIME LABOR OPERATION SHOULD BE USED. DEFECT CODE 24 00 39 61 00. *TR
NHTSA ODI #10648260
40,000 miles · Apr 17, 2012
Power TrainCrash
TL* THE CONTACT OWNS A 2003 BMW 745I. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE VEHICLE WOULD INDEPENDENTLY SHIFT INTO DRIVE. THE FAILURE CAUSED THE VEHICLE TO ROLL AWAY AND CRASH INTO A PORCH. THE FRONT BUMPER WAS DAMAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DU…
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TL* THE CONTACT OWNS A 2003 BMW 745I. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE VEHICLE WOULD INDEPENDENTLY SHIFT INTO DRIVE. THE FAILURE CAUSED THE VEHICLE TO ROLL AWAY AND CRASH INTO A PORCH. THE FRONT BUMPER WAS DAMAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED AND NO ASSISTANCE WAS OFFERED TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 42,000. UPDATED 05/11/12*LJ
NHTSA ODI #10455557
95,160 miles · Apr 24, 2011
Power Train
TRANSMISSION OVERHEATS AND STALLS. WHILE COMING TO A STOP, THE CAR JERKS BEFORE THE STOP FEELS LIKE A SOMEONE RAN INTO MY BUMPER WITH THERE CAR. TRANSMISSION OVERHEATS PER DASH WARNING. *TR
NHTSA ODI #10397259
63,000 miles · Jan 7, 2011
Power Train
I JUST BOUGHT A 2003 BMW 745I WITH 63K ON THE DASH. I HAVE HAD THIS CAR FOR TWO MONTHS AND THE TRANSMISSION IS GONE. I HAVE JUST PURCHASED A EW. BUT WHAT CAN I DO BECAUSE THIS IS NOT RIGHT AND I BOUGHT IT FROM A BMW DEALER. THEY SAID THE VEHICLE WAS INSPECTED A GOOD TO GO. BAD BUSINESS AND THIS IS A RIP OF FOR ABOUT 7K FOR A NEW…
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I JUST BOUGHT A 2003 BMW 745I WITH 63K ON THE DASH. I HAVE HAD THIS CAR FOR TWO MONTHS AND THE TRANSMISSION IS GONE. I HAVE JUST PURCHASED A EW. BUT WHAT CAN I DO BECAUSE THIS IS NOT RIGHT AND I BOUGHT IT FROM A BMW DEALER. THEY SAID THE VEHICLE WAS INSPECTED A GOOD TO GO. BAD BUSINESS AND THIS IS A RIP OF FOR ABOUT 7K FOR A NEW TRANSMISSION. *TR
NHTSA ODI #10375195
8,900 miles · Apr 16, 2005
Power TrainCrash
I AM THE FIRST AND ONLY OWNER OF A 2003 BMW 745I. AT FOUR HUNDRED MILES THE TRANSMISSION WAS REPLACED DUE PROBLEMS SHIFTING ETC. AT ROUGHLY 7500 MILES THE CAR WHILE SITTING AT A STOPLIGHT LAUNCHED ITSELF INTO THE REAR END OF A SUV CAUSING VEHICLE DAMAGE TO THE FRONT END OF MY CAR. MY FOOT WAS FIRMLY ON THE BRAKE YET IT STILL …
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I AM THE FIRST AND ONLY OWNER OF A 2003 BMW 745I. AT FOUR HUNDRED MILES THE TRANSMISSION WAS REPLACED DUE PROBLEMS SHIFTING ETC. AT ROUGHLY 7500 MILES THE CAR WHILE SITTING AT A STOPLIGHT LAUNCHED ITSELF INTO THE REAR END OF A SUV CAUSING VEHICLE DAMAGE TO THE FRONT END OF MY CAR. MY FOOT WAS FIRMLY ON THE BRAKE YET IT STILL MOVED. THREE WEKS AGO WHILE COASTING DOWN A STEEP FREEWAY DECLINE, THE ENGINE REVVED TO 5000 RPM- MY FOOT WAS NOT ON THE GAS PEDAL AND THE TRANSMISSION WAS IN GEAR. BMW HAS HAD THE CAR FOR THEE WEEKS AND CAN FIND NO PROBLEMS AND WISHES TO RETURN IT TO ME. I HAVE LOST ALL CONFIDENCE IN THE VEHICLE AS IT IS A DANGER TO ME, MY FAMILY AND THE PUBLIC AT LARGE. I AM NOT SURE OF THE EXACT DATES AS I DO NOT HAVE MY PAPER WORK WITH ME, BUT CAN PROVIDE.*AK
NHTSA ODI #10117966
5,300 miles · Jan 6, 2005
Power TrainCrash
WHILE VEHICLE WAS PARKED IT SLIPPED INTO NEUTRAL. THIS CAUSED THE VEHICLE TO MOVE AND HIT A WALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10106930
4,400 miles · May 11, 2004
Power Train
NEW BMW 745I WAS PURCHASED ON OCTOBER 29, 2003. SINCE JANUARY 2004, VEHICLE HAS ON THREE SEPARATE OCCASIONS EXHIBITED TRANSMISSION FAILURE. ON EACH OCCASION, THE VEHICLE WOULD EXHIBIT VERY HARD SHIFTING, FOLLOWED BY VIOLENT JERKING, HALTING AND DOWNSHIFTING WHILE TRAVELING AT SPEED ON THE STREET OR HIGHWAY, THROWING THE PASSEN…
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NEW BMW 745I WAS PURCHASED ON OCTOBER 29, 2003. SINCE JANUARY 2004, VEHICLE HAS ON THREE SEPARATE OCCASIONS EXHIBITED TRANSMISSION FAILURE. ON EACH OCCASION, THE VEHICLE WOULD EXHIBIT VERY HARD SHIFTING, FOLLOWED BY VIOLENT JERKING, HALTING AND DOWNSHIFTING WHILE TRAVELING AT SPEED ON THE STREET OR HIGHWAY, THROWING THE PASSENGERS FORWARD VIOLENTLY. MULTIPLE TRANSMISSION WARNING SOUNDS AND MESSAGES ARE DISPLAYED. LOUD METALLIC GRINDING AND RATTLING NOISES COME FROM THE TRANSMISSION AREA. THE CAR THROWS ITSELF INTO PARK AS THE CAR SLOWS TO MAKE A STOP. MOST RECENTLY, THE CAR THREW ITSELF INTO PARK AT 15 MPH ALMOST CAUSING A REAR END COLLISION WITH THE VEHICLE FOLLOWING BEHIND. EVENTUALLY, THE CAR PUTS ITSELF INTO PARK AND CANNOT BE MOVED. EACH TIME THE CAR HAS HAD TO HAVE BEEN TOWED AWAY. TWICE THE CAR HAS STOPPED IN AN INTERSECTION AND COULD NOT BE MOVED. ON EACH OCCASION, THE DEALER HAS DENIED THERE WAS A PROBLEM, ONLY TO CLAIM UPON MY INSISTENCE THAT THEY LOOK AGAIN THAT THE PROBLEM IS A SOFTWARE OR COMPUTER PROBLEM. ON THE LAST OCCASION, THE DEALER ADMITTED THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED.
ON CERTAIN PASSENGER VEHICLES, THE ENGINE OIL FILTER DRAIN PLUG MAY BE INSUFFICIENTLY TIGHTENED. THIS COULD LEAD TO LOOSENING OF THE PLUG CAUSING AN INITIAL OIL SPRAY AND A SUBSEQUENT OIL LEAK.
Consequence & remedy
Consequence: IF A LARGE AMOUNT OF OIL LOSS OCCURS, ENGINE DAMAGE MAY RESULT. DEPENDING ON THE EXTENT OF THE DAMAGE, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSPECT THE TORQUE OF THE OIL FILTER DRAIN PLUG AND, IF NECESSARY, RETIGHTEN THE DRAIN PLUG WITH THE CORRECTLY SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON SEPTEMBER 12, 2003. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
ON CERTAIN PASSENGER VEHICLES, DUE TO A SOFTWARE ERROR, A DESYNCHRONIZATION OF THE VALVETRONIC MOTORS FOR ENGINE BANKS I AND II MAY OCCUR. IF THIS OCCURS, THE ENGINE COULD STALL.
Consequence & remedy
Consequence: IN THOSE CASES, THE DRIVER MAY NOT BE ABLE TO RESTART THE ENGINE. DEPENDING ON THE LEVEL OF ENGINE ROUGHNESS, OR STALLING, AS WELL AS TRAFFIC CONDITIONS AND THE DRIVER'S REACTIONS, THIS COULD LEAD TO A CRASH.
Remedy: DEALERS WILL REPROGRAM THE DIGITAL ENGINE MANAGEMENT CONTROL UNIT. OWNER NOTIFICATION BEGAN JULY 8, 2003. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA12002 · Vehicle Rollaway
Opened Apr 10, 2012 · Closed Jan 24, 2013
Status: closed (inferred from source dates) · Electrical System; Electrical System:ignition; Electrical System:ignition:switch; Power Train:automatic Transmission
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Additional source detail variants (4)
Electrical System
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Electrical System:ignition
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Electrical System:ignition:switch
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
Power Train:automatic Transmission
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770
PE11025 · Vehicle Rollaway
Opened Aug 5, 2011 · Closed Apr 23, 2012
Status: closed (inferred from source dates) · Electrical System; Power Train:automatic Transmission
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Additional source detail variants (2)
Electrical System
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
Power Train:automatic Transmission
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat
2003 BMW 745I Problems, Complaints & Recalls | Skip That Year
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