SINCE I BOUGHT THIS CAR IN 2012, AFTER WARRANTY THE CAR HAS CONSTANT BREAKDOWNS, I HAVE SPENT >3500 DOLLARS IN LAST YEAR, AGAIN GOT A MESSAGE "DRIVE TRAIN MALFUNCTION" ABOUT A WEEK AGO, TOOK TO DEALER ROADSHOW BMW IN MEMPHIS, THEY SAID HIGH FUEL PUMP AND PLUGS NEED TO BE REPLACED IN ABOUT $1000, I AGREED AND LEFT CAR, TWO DAYS L…
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SINCE I BOUGHT THIS CAR IN 2012, AFTER WARRANTY THE CAR HAS CONSTANT BREAKDOWNS, I HAVE SPENT >3500 DOLLARS IN LAST YEAR, AGAIN GOT A MESSAGE "DRIVE TRAIN MALFUNCTION" ABOUT A WEEK AGO, TOOK TO DEALER ROADSHOW BMW IN MEMPHIS, THEY SAID HIGH FUEL PUMP AND PLUGS NEED TO BE REPLACED IN ABOUT $1000, I AGREED AND LEFT CAR, TWO DAYS LATER THEY CALLED THAT THERE IS ANOTHER 'PLATE LEAKING OIL' AND NEEDS ANOTHER $1000 REPAIR. THIS WAS NOT THERE WHEN I LEFT THE CARE. I CALLED BMW CUSTOMER SERVICE FIRST TIME, ABOUT 6 MONTHS AGO, WITH OUT HELP, AND AGAIN YESTERDAY. MY CAR IS IN SHOP AT DEALER.I CAME TO KNOW THAT THIS FUEL PUMP PROBLEM IS VERY COMMONLY REPORTED IN BMW BUT SURPRISINGLY COMPANY HAS NOT RECALLED IT OR ACCEPTING RESPONSIBILITY. THIS IS A DANGEROUS SITUATION THAT COULD RESULT IN FATAL ACCIDENTS AND INJURIES. BMW SHOULD BE HELD RESPONSIBLE FOR REPAIRS AND RECALLS AND FIXING THESE PROBLEMS BEFORE FATAL INJURIES OCCUR. *TR
BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, MODEL YEAR 2010-2011 5-SERIES GRAN TURISMO, MODEL YEAR 2009-2011 7-SERIES, MODEL YEAR 2010-2011 X5 SAV, AND MODEL YEAR 2008-2011 X6 SAV VEHICLES EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED, ENGINES BECAUSE THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP CAN OVERHEAT.
Consequence & remedy
Consequence: THIS COULD LEAD TO A SMOLDERING OF THE PUMP OR AN ENGINE COMPARTMENT OR VEHICLE FIRE.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 19, 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 BMW 7-SERIES Problems, Complaints & Recalls | Skip That Year