Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 30 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports0 fire reports2 injury reports
What owners actually said
30 reports
36,000 miles · Feb 15, 2017
StructureUnknown Or Other
THE DRIVER'S SIDE DOOR WILL NOT OPEN WITH THE DOOR HANDLE. THE DOOR LOCK WAS JAMMED INTO THE LOCKED POSITION AND WOULD NOT UNLOCK WITHOUT ACTUATING THE ELECTRIC DOOR UNLOCK SYSTEM. THE DOOR COULD NOT BE UNLOCKED MANUALLY. THIS HAS HAPPENED SEVERAL TIMES INTERMITTENTLY. THIS WAS REPORTED TO THE DEALER AND THEY INFORMED ME …
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THE DRIVER'S SIDE DOOR WILL NOT OPEN WITH THE DOOR HANDLE. THE DOOR LOCK WAS JAMMED INTO THE LOCKED POSITION AND WOULD NOT UNLOCK WITHOUT ACTUATING THE ELECTRIC DOOR UNLOCK SYSTEM. THE DOOR COULD NOT BE UNLOCKED MANUALLY. THIS HAS HAPPENED SEVERAL TIMES INTERMITTENTLY. THIS WAS REPORTED TO THE DEALER AND THEY INFORMED ME THIS INSTANCE HAS OCCURRED SEVERAL TIMES TO OTHER BMW VEHICLES.
NHTSA ODI #10954920
Mileage unknown · Feb 9, 2017
Service BrakesSteeringCrashInjury
THE BRAKES ON MY BMW 535XI 2014, WERE REPAIRED AND THE BMW SHOP ON A SATURDAY AND BY TUESDAY, WHILE TURNING THE BRAKES AND STEERING WHEEL LOCKED AND FAILED, CAUSING ME TO HIT ANOTHER VICHICLE.
NHTSA ODI #10953772
38,000 miles · May 9, 2016
Engine
DRIVING 70MPH ON HIGHWAY 85 SOUTH. VEHICLE SUDDENLY AND WITHOUT WARNING SHUT OFF. ALL POWER LOST. POWER STEERING LOST. WARNING DISPLAY INDICATED DRIVE TRAIN MALFUNCTION. VEHICLE WAS TOTALLY INOPERABLE. VEHICLE WOULD NOT RESTART AFTER SHUTTING DOWN ON HIGHWAY AND HAD TO BE PUSHED TO SAFETY AND THEN TOWED.
NHTSA ODI #10863900
16,200 miles · Oct 6, 2015
Tires
TL* THE CONTACT OWNS A 2014 BMW 535I. WHILE DRIVING 55 MPH, THE SIDEWALLS OF THE TIRES RUPTURED AND CAUSED NUMEROUS FLATS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE TIRE INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 16,200.
NHTSA ODI #10780083
4,500 miles · Oct 27, 2014
TiresWheels
WARNING ON DASH BOARD TELLING FLAT TIRE. NO SIGN OF ANY RUPTURE OR NAIL BUT END UP REPLACING IT. A SIMILAR INCIDENT ON AUGUST, SEPT AND NOW IN OCT.I STRONGLY BELIEVE THOSE RE DEFECTIVE TIRES. REPLACED FOUR TIRES IN LESS THAN A YEAR WITH REPLACEMENT COST OF $2000 PLUS. BMW REFRAIN TO HELP AND SO IS GOOD YEAR THE MANUFACTURER. TIR…
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WARNING ON DASH BOARD TELLING FLAT TIRE. NO SIGN OF ANY RUPTURE OR NAIL BUT END UP REPLACING IT. A SIMILAR INCIDENT ON AUGUST, SEPT AND NOW IN OCT.I STRONGLY BELIEVE THOSE RE DEFECTIVE TIRES. REPLACED FOUR TIRES IN LESS THAN A YEAR WITH REPLACEMENT COST OF $2000 PLUS. BMW REFRAIN TO HELP AND SO IS GOOD YEAR THE MANUFACTURER. TIRES BURST EVEN YOU PASS A ROUGH BUMP. IN OVER 30 YEARS OF DRIVING NEVER HAD AN INCIDENT LIKE THIS. SO AFRAID TO DRIVE THIS CAR. *TR
NHTSA ODI #10650469
4,500 miles · Oct 2, 2014
Fuel/propulsion System
SATURDAY SEPT. 6, 2014 @ 09:30HRS NY QUEENS : STARTED THE VEHICLE A FEW TIMES AND EVERY TIME WITHIN SECONDS THE ENGINE DIED OUT. BMW ROAD ASSISTANCE ARRANGED TO MOVE THE VEHICLE TO THE BMW OF MANHATTAN SERVICE CENTER FOR REPAIRS (AT THIS TIME APPROXIMATE MILEAGE WAS 4000-4500 MILES). MONDAY SEPT. 8, 2014 @ 11:00HRS: VEHICLE D…
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SATURDAY SEPT. 6, 2014 @ 09:30HRS NY QUEENS : STARTED THE VEHICLE A FEW TIMES AND EVERY TIME WITHIN SECONDS THE ENGINE DIED OUT. BMW ROAD ASSISTANCE ARRANGED TO MOVE THE VEHICLE TO THE BMW OF MANHATTAN SERVICE CENTER FOR REPAIRS (AT THIS TIME APPROXIMATE MILEAGE WAS 4000-4500 MILES). MONDAY SEPT. 8, 2014 @ 11:00HRS: VEHICLE DELIVERED TO THE DEALERSHIP. TUESDAY SEPT. 9, 2014 : WAS INFORMED THAT THE FUEL PUMP WAS BEING TESTED. WEDNESDAY SEPT. 10, 2014 : ADVISED THAT FUEL PUMP WAS ORDERED, WAS COMING FROM 'OUT-OF-STATE' - MAY NOT ARRIVE UNTIL MONDAY. THURSDAY SEPT. 11, 2014 : UPDATED THAT FUEL PUMP HAD NOT YET ARRIVED. TUESDAY SEPT. 16, 2014 : I FOLLOWED UP ON THE STATUS OF THE PENDING PART AND WHEN THE VEHICLE WOULD BE FIXED. FRIDAY SEPT. 19, 2014 : BMW RESPONDED: "THE PART IS STILL ON BACK ORDER ..............BACKORDER PART MEANS THE PART IS NOT READILY AVAILABLE AND HAS TO BE RELEASED FROM GERMANY ......". THE MESSAGE FURTHER STATED THAT SOME PARTS HAD ARRIVED (NO DETAILS PROVIDED) AND THE PENDING PART(S) WERE EXPECTED COMING MONDAY/TUESDAY. FRIDAY SEPT. 19, 2014 : I REQUESTED A COPY OF THE DETAILED DIAGNOSTIC REPORT TO HAVE A CLEAR IDEA OF THE PROBLEM AND WHAT PART(S) NEEDED TO BE REPLACED - I AM YET TO RECEIVE THIS REPORT. WEDNESDAY SEPT. 24, 2014 : WAS INFORMED THAT TECHS WERE WAITING FOR THE ADDITIONAL PART TO ARRIVE FROM GERMANY. THURSDAY SEPT. 25, 2014 : WAS INFORMED THAT THE PART FROM GERMANY HAD STILL NOT ARRIVED. WEDNESDAY OCT. 01, 2014 : AGAIN INFORMED THAT THE PART HAD NOT YET ARRIVED FROM GERMANY. I AM VERY CONCERNED THAT I AM NOT BEING GIVEN A COMPLETE DIAGNOSTIC OF WHAT THE PROBLEM IS, GIVEN THAT IT IS A NEW VEHICLE PURCHASED JUNE 1, 2014. I FIND THIS AN UNACCEPTABLE SITUATION. THUSDAY OCT. 02, 2014 : TODAY I HAVE BEEN INFORMED THAT THE PART ON BACK ORDER IS A FUEL INJECTOR. *TR
THE HUGE REFLECTION OF THE DASHBOARD SPEAKER AND HEADUP DISPLAY INSTRUMENT ON THE MIDDLE OF THE DRIVER WINDSHIELD FIELD OF VIEW , IS COVERING MORE THAT 60% OF THE DRIVER FIELD OF VIEW, WHICH CREATE AN VERY UNSAFE DRIVING MODE . THE DRIVER FIELD OF VIEW IS COVERED MORE THAT 60% OF THE REFLECTION OF THE CAR MANUFACTURER ADDED IN…
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THE HUGE REFLECTION OF THE DASHBOARD SPEAKER AND HEADUP DISPLAY INSTRUMENT ON THE MIDDLE OF THE DRIVER WINDSHIELD FIELD OF VIEW , IS COVERING MORE THAT 60% OF THE DRIVER FIELD OF VIEW, WHICH CREATE AN VERY UNSAFE DRIVING MODE . THE DRIVER FIELD OF VIEW IS COVERED MORE THAT 60% OF THE REFLECTION OF THE CAR MANUFACTURER ADDED INSTRUMENTS. THE DISTURBING DRIVING MODE WAS REPORTED TO BMW USA AND BMW DEALER . THE REGISTRATION OF THE UNSAFE 2014 BMW HAVE BEEN CANCELED AND THE CAR RETURNED TO BMW DEALER. *TR
NHTSA ODI #10626330
180 miles · Aug 19, 2014
Electronic Stability Control (esc)EngineCrash
THE CHECK ENGINE LIGHT CAME ON AND THE CAR BECAME UNDRIVABLE . IT WAS TAKEN AT THE DEALERVFACILITY -NEW CAR , WITH 180 MILES ON IT - FOR THE ENGINE ISSUE AND STATE EMISSION STICKER. THE CAR WAS NEVER RETURNED, DUE TO ENGINE VALVE FAILURE - LOSE PIPES AT THE FINAL ASSY OF THE ENGINE COMPONENTS . *TR
NHTSA ODI #10626307
500 miles · Jun 26, 2014
Engine
ENGINE VALVE FAILURE , DIAGNOSED AT BMW -GALLERY ,NORWOOD, MA , FACILITY . THE ENGINE VALVE REQUIRED FULL REPLACEMENT . THE CAR HAD BEEN QUALIFIED AS " LEMON CAR " . COULD NOT PASS THE STATE EMISSION TEST . *TR
NHTSA ODI #10606223
120 miles · Apr 30, 2014
Visibility
THE BMW 535I 2014 , WITH THE DRIVER ASSISTANT PACKAGE , HAVE A HUGE REFLECTION OF THE DRIVER HEAD UP DISPLAY GLASS FEATURE , ALONG WITH THE REFLECTION OF THE PROFILE OF THE DASHBOARD MIDDLE SPEAKER , STRAIGHT IN THE FRONT FIELD OF VIEW OF THE DRIVER . THE BMW GALLERY OF NORWOOD ,MA ,DEALER AND BMW USA HAVE BEEN INFORMED THAT…
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THE BMW 535I 2014 , WITH THE DRIVER ASSISTANT PACKAGE , HAVE A HUGE REFLECTION OF THE DRIVER HEAD UP DISPLAY GLASS FEATURE , ALONG WITH THE REFLECTION OF THE PROFILE OF THE DASHBOARD MIDDLE SPEAKER , STRAIGHT IN THE FRONT FIELD OF VIEW OF THE DRIVER . THE BMW GALLERY OF NORWOOD ,MA ,DEALER AND BMW USA HAVE BEEN INFORMED THAT THE CAR IS UNSAFE TO BE DRIVEN BY PEOPLE WITH CLAUSTROPHOBIA , OR ,OTHER VISION PROBLEMS AND THEY ANSWER WAS TO USE POLARIZED GLASS . THE REFLECTED IMAGES RIGHT IN THE DRIVER FIELD OF VIEW IS VERY DISTRACTING / DISTURBING DURING DRIVING TIME , AND IS VERY , VERY DISTURBING DURING DAY TIME DRIVING . WE ALMOST GET INTO A CAR ACCIDENT DUE TO THE DISTURBING / BLURRY DRIVER FILED OF VIEW. *JS
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2013 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, and ActiveHybrid 5 vehicles. The rear reflex reflectors may not reflect enough light. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: The vehicle may be less visible to other vehicles, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the rear reflex reflectors, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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