2011 BMW 535I

I GOT A 2011 BMW 535I XDRIVE WITH ONLY 70000 MILES ON IT, IT GAVE ME AN ERROR SAYING DRIVETRAIN MALFUNCTION. I TOOK IT TO THE DEALERSHIP TO RUN DIAGNOSE ON IT, THEY TOLD ME ITS IGNITION COIL WHICH THEY REPLACE ONLY FOR ME TO DRIVE IT FOR TWO DAYS THEN THE ENGINE START MAKING EVEN LOUDER NOISE AND WHEN I TOOK IT BACK, THEY SAID THE ENGINE IS BAD AND NEED TO BE REPLACED. THEY FOUND METAL PARTS IN THE OIL FILTER. HOW DID THEY NOT KNOW ABOUT IT THE FIRST TIME? WAS THERE A RECALL THEY DIDN'T DO!

FUEL PUMP(FUEL SYSTEM) RECALL WAS ALLOWED TO FAIL AFTER MANY ATTEMPTS BY ME USING MY GAS TO APPEAR AT BMW TRYING TO DESCRIBE STALLING, GAS SMELL, ENGINE GAS FLOW ISSUES WITH MY CAR BEFORE MAY 2016. (3) YEARS IN AND OUT OF HENDRIX BMW SERVICE DEPARTMENT. LONG RENTAL RETURNS AND REPAIR ON ENGINE LEAKS, GASKET LEAKS , PAN OIL LEAKS AND NOW 6/2/2019 CAR IS STILL SMOKING , STALLING, OIL SMELLING I'M AT HOME AGAIN. BMW DEALER SERVICE IS REFUSING TO PAY FOR A PLASTIC CAP BILLED TO ME RELATED TO RECALL FUEL PUMP LEAK THEY DENIED AND WERE FORCED TO FIND BY ME. SEE ATTACHMENT. BMW WANT EXCEPT RESPONSIBILITY FOR THE (3) YEAR DELAYED REPAIR OF FUEL PUMP.. ISSUES CAUSING PRESENT RELATED ISSUES TODAY 6/2/2019 WERE IN THE PAST THEY USED MY WARRANTY COVERAGE TO REPAIR DAMAGES THEY CREATED BEFORE FINAL CAR FAILURE AND MY STRANDED FROM 5PM / 11:30 MIDNIGHT AT 70 YEARS OLD ON A DARK HIGH WAY.. MY EXTENDED WARRANTY HAS PAID FOR ALL ENGINE ISSUES,1414,00 ..NOW THEY WANT TO MAKE A DEAL 700.00 TO REPAIR PLASTIC CAP COVER , THE SAME PROBLEM BEFORE FUEL PUMP RECALL. I WAS WITHOUT (MY ) CAR FOR (13) DAY CALLING, GOING BACK TO SERVICE MANAGER FIRING ADMISSION OF RECALL. MY STRESSING, PERSISTENT STOCKING TO REPLACE FUEL PUMP HURT MY HEALTH. BEGINNING WITH CORPORATE BMW IN 2016/ DELAY, 2017/ ENGINE ISSUES AND YEARS / MONTHS OF RENTALS... REPLACING PAN, SOME GASKET LEAKS WITH ENGINE CLAIMING THEY REPLACED THE PUMP. PROBLEMS CONTINUED UNTIL 5/3/2019 AND I'M STRANDED, LIVING WITH A MUSCULAR DISEASE IN THE HEAT AT 82 DEGREES ON HIGH WAY AND (2) POLICE OFFICERS STOPPING, FAILED TOWING COMPANY TOWED CAR TO MY HOME, EMBARRASSING ... 5/4/2019 SAT MORNING TOWING FROM MY HOME USING MY EXTENDED WARRANTY WHO LOST MY KEYS AT 400.00, LOST HOOK TO TOW CAR AND THE HOOK COVER NOTICED AFTER (13) DAY PUMP REPAIR PICK UP OF CAR.. 300.00 ..I'M STUCK AT HOME WITH THE SAME UNRESOLVED PART OF THE ISSUE.

I WAS DRIVING BACK TO DALLAS ,TX. ON I 20 ON MARCH 22 WHEN I HEARD A NOISE . THE SOUND BECAME LOUDER AND I CAME TO A STOP AND TO SEE IF I COULD FIGURE OUT WHAT WAS GOING ON BUT IT HAD GOTTEN DARK SO I CONTINUE ON UNTIL I GOT HOME AND CHECK UNDER THE HOOD. THE CAR WAS MAKING A LOUD KNOCKING SOUND. ON MONDAY I TOOK THE CAR TO A CERTIFIED BMW MECHANIC AND 3 DAYS LATER HE INFORMED ME THAT THE ENGINE WAS GOING TO HAVE TO BE REPLACED.THE CAR HAS ONLY 68 K MILES ON

DRIVETRAIN MALFUNCTION -DRIVING ON HWY WHEN ERROR WAS DISPLAYED AND CAR SHUTDOWN IN ON ME AND WOULD NOT START BACK UP -DEALERSHIP STATED THEY REPLACED THE FUEL PUMP -ISSUE HAPPENED AGAIN -WHILE DRIVING - UNDER 3000 MILES LATER - SAME ERROR CODES OF LOW PRESSURE - CAR HESITANT TO CRANK AND STUDDERING ON LOW SPEEDS- TOWED TO DEALER WAS TOLD NO ISSUE FOUND AND THEY REPROGRAMMED THE FUEL PUMP -SAME ISSUE AGAIN - FUEL LINE AND SENSOR REPLACED -RAN FINE FOR ANOTHER 1000 MILES OR SO -WHILE DRIVING THE CAR JERKED REALLY HARD AND GAVE THE SAME DRIVETRAN MALFUNCTION ERROR --WAS ABLE TO MAKE IT TO THE DEALERSHIP HOWEVER CAR WOULD NOT DRIVE AT FULL SPEED- SAME CODES SEEN STORED -- BMW DO NOT KNOW WHATS CAUSING THE ISSUE HOWEVER REPLACING PARTS HOPING IT WILL FIX THE ISSUE AND CHARGING ME FOR THEIR TRIAL AND ERROR. -SINCE 2 MORE PARTS REPLACED CAR NOW WITH NEW ERROR AND OF COURSE BMW HAS NO CLUE BUT WANT TO CHARGE ME ANOTHER 1000 TO REPLACE ANOTHER PART.

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH, THE SUN ROOF EXPLODED WITH A LOUD BLAST. THERE WERE NO INJURIES. THE CONTACT PULLED THE VEHICLE OVER IN A NEARBY PARKING LOT TO INSPECT THE VEHICLE AND DROVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASSIGNED A CASE MANAGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,945.

MY WIFE WENT TO GET A HAIRCUT, PARKED HER 2011 BMW 535XI AWD AT APPROXIMATELY 1:30 P.M. MST (THE ENGINE WAS TURNED OFF AND THE CAR WAS LOCKED) IN THE RETAIL CENTER PARKING LOT. AT APPROXIMATELY 2:45 P.M. MST SOMEONE ENTERED THE SALON AND SAID A CAR WAS ON FIRE (HER CAR). THE FIRE APPEARS TO HAVE BEEN IN THE BACK SIDE OF THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. IT IS CONCERNING A PARKED CAR THAT WAS TURNED OFF AND LOCKED STARTED ON FIRE. THANKFULLY FOR MY WIFE AND TWO CHILDREN WHO ARE USUALLY WITH HER THE CAR DIDN'T CATCH FIRE WHEN THEY WERE IN THE CAR OR WHILE IT WAS PARKED IN OUR HOME GARAGE IN CLOSE PROXIMITY TO MY SON'S BEDROOM. I RESEARCHED THE ISSUE ONLINE AND FOUND MANY OTHER BMW OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND THAT BMW ISSUED A RECALL TO FIX THE ISSUES. I CHECKED OUR CAR FOR RECALLS TONIGHT AND BOTH THE BMW SITE AND NHTSA SITE SHOWED ZERO OPEN RECALLS. PLEASE ADVISE ON WHAT STEPS WE SHOULD DO TO ENSURE THIS TRAGIC EVENT DOESN'T OCCUR TO OTHER OWNERS.

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD POPPING SOUND FROM THE CENTER OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED OIL DRIPPING FROM THE OIL PAN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT AND OIL PAN NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE CV JOINT FRACTURED, WHICH CAUSED THE DAMAGE TO THE OIL PAN. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V067000 (POWER TRAIN) AND THAT THERE WOULD BE NO ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.