NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
112 reports140,000 miles · Oct 28, 2016
Engine
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE EXPERIENCED ENGINE FAILURE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILU…
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TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIR, THE VEHICLE EXPERIENCED ENGINE FAILURE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10919903
62,000 miles · Oct 10, 2016
Electrical System
WHEN TRYING TO EXIT THE CAR AND PULLING ON THE DOOR HANDLE, THE DOOR DOES NOT UNLOCK, THE LOCK STAYS IN A LOCKED POSITION EVEN AFTER MULTIPLE PULLES. THE ISSUE HAS BEEN DIAGNOSED AS THE DOOR LOCK ACTUATOR. THIS IS A SAFETY ISSUE AS YOU ARE UNABLE TO GET OUT OF THE CAR. I WAS ABLE TO USE THE MANUAL UNLOCK BUTTON TO OPEN THE DO…
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WHEN TRYING TO EXIT THE CAR AND PULLING ON THE DOOR HANDLE, THE DOOR DOES NOT UNLOCK, THE LOCK STAYS IN A LOCKED POSITION EVEN AFTER MULTIPLE PULLES. THE ISSUE HAS BEEN DIAGNOSED AS THE DOOR LOCK ACTUATOR. THIS IS A SAFETY ISSUE AS YOU ARE UNABLE TO GET OUT OF THE CAR. I WAS ABLE TO USE THE MANUAL UNLOCK BUTTON TO OPEN THE DOOR.
NHTSA ODI #10915084
88,000 miles · Sep 20, 2016
Engine
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND COULD NOT BE OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT FOUND THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE DEALER REFUSED TO REPAIR THE VEHICLE BECA…
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TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND COULD NOT BE OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT FOUND THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE TECHNICIAN SUGGESTED THAT THE BATTERY NEEDED TO BE REPLACED FIRST. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10908118
75,277 miles · Aug 15, 2016
Fuel/propulsion System
WHILE FILLING THE CAR WITH GAS, ENGINE OFF, FUEL STARTED POURING OUT THE BOTTOM OF THE CAR. AT THE DEALERSHIP I WAS TOLD THAT THE FUEL PUMP HAD A HOLE IN IT AND THAT PART OF THE WIRING HARNESS HAD MELTED. EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN FIRE, EXPLOSION, INJURY OR WORST. I HAVE THE REPAIR ORDER IF NEEDE…
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WHILE FILLING THE CAR WITH GAS, ENGINE OFF, FUEL STARTED POURING OUT THE BOTTOM OF THE CAR. AT THE DEALERSHIP I WAS TOLD THAT THE FUEL PUMP HAD A HOLE IN IT AND THAT PART OF THE WIRING HARNESS HAD MELTED. EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN FIRE, EXPLOSION, INJURY OR WORST. I HAVE THE REPAIR ORDER IF NEEDED.
NHTSA ODI #10896109
36,000 miles · May 30, 2016
Electrical System
BMW HAS DISABLED THE SAFETY AND SECURITY FEATURES OF THE MODEL YEAR 2013 AND OLDER. MY VEHICLE NO LONGER HAS AN ACTIVE SOS BUTTON. AMONG OTHER FEATURES, THE COLLISION NOTIFICATION SYSTEM AND STOLEN VEHICLE RECOVERY SYSTEM ARE NO LONGER OPERATIONAL. BMW HAS CHANGED SOFTWARE FROM 2G TO 3G WHICH MAKES MY DASHBOARD HARDWARE INCOM…
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BMW HAS DISABLED THE SAFETY AND SECURITY FEATURES OF THE MODEL YEAR 2013 AND OLDER. MY VEHICLE NO LONGER HAS AN ACTIVE SOS BUTTON. AMONG OTHER FEATURES, THE COLLISION NOTIFICATION SYSTEM AND STOLEN VEHICLE RECOVERY SYSTEM ARE NO LONGER OPERATIONAL. BMW HAS CHANGED SOFTWARE FROM 2G TO 3G WHICH MAKES MY DASHBOARD HARDWARE INCOMPATIBLE AND, THEREFORE, INOPERABLE. I PAID FOR THE SAFETY AND SECURITY FEATURES WHEN I PURCHASED THE VEHICLE, AND NOW THEY HAVE BEEN DISABLED. IN THE EVENT OF A SERIOUS ACCIDENT OR BREAKDOWN, THE SOS BUTTON CANNOT BE USED. AS OF JANUARY 1, 2016, BMW ASSIST SAFETY PLAN IS NON-OPERATIONAL. I HAVE COMMUNICATED WITH VARIOUS DIVISIONS OF BMW, AND THIS IS THEIR REPLY: "WE DO NOT HAVE A RETROFIT OPTION IN ORDER TO UPGRADE EARLIER HARDWARE TO NEWER HARDWARE." RATHER THAN RUN OLD SOFTWARE AND NEW SOFTWARE SIMULTANEOUSLY SO THAT OUR HARDWARE IS OPERATION, BMW WAS DISABLED THE SAFETY AD SECURITY FEATURES. MY DEALER BMW OF SPRINGFIELD NJ (FORMERLY JMK) WAS UNAWARE OF THIS PROBLEM. I AS AN OWNER WAS ALSO UNAWARE THAT THE SAFETY AND SECURITY FEATURES WERE DISABLED UNTIL I TRIED TO USE THE SOS BUTTON. I HAVE ONLY 36,000 MILES ON MY CAR AND CANNOT PURCHASE A NEW VEHICLE AT THIS TIME. BMW MADE AN IRRESPONSIBLE DECISION TO DISABLE VERY IMPORTANT FEATURES AND NEGLECTED TO INFORM THE OWNERS.
NHTSA ODI #10871452
135,000 miles · May 19, 2016
EngineFuel/propulsion System
MY CAR STALLED WHILE DRIVING AROUND 50 MPH ON A 4-LANE HIGHWAY ON 13 MAY 2016. IT STOPPED IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. I WAS ABLE TO BACK THE CAR OFF THE ROAD (INTO ONCOMING TRAFFIC) WITH MUCH DIFFICULTY BECAUSE ALL SYSTEMS WERE SHUT DOWN. I CALLED AAA AND WAITED. THE CAR STARTED AFTER I WAITED ABOUT 20 MINUTES …
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MY CAR STALLED WHILE DRIVING AROUND 50 MPH ON A 4-LANE HIGHWAY ON 13 MAY 2016. IT STOPPED IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. I WAS ABLE TO BACK THE CAR OFF THE ROAD (INTO ONCOMING TRAFFIC) WITH MUCH DIFFICULTY BECAUSE ALL SYSTEMS WERE SHUT DOWN. I CALLED AAA AND WAITED. THE CAR STARTED AFTER I WAITED ABOUT 20 MINUTES AND I CANCELLED THE AAA TOW. THIS HAPPENED SEVERAL TIMES BEFORE, THE LAST TIME WAS WHEN I HAD ABOUT 70,000 MILES ON THE CAR. THE CAR WAS RECALLED, I TOOK IT TO THE DEALER AND IT DID NOT HAPPEN AGAIN UNTIL LAST WEEK. I NOW HAVE 135,000 MILES ON THE CAR. THIS IS A VERY DANGEROUS ISSUE. I HAD TO AUTHORIZE THE PRESCRIBED REPAIR. THIS SEEMS TO BE RECURRING DEFECT THAT BMW SHOULD REPAIR IN ALL OF THESE CARS. DEALER TELLS BE THAT IT IS A FUEL PUMP AND FILTER PROBLEM. THIS IS NOT WHAT WAS REPAIRED AT 70,000 MILES.
NHTSA ODI #10865860
Mileage unknown · Mar 8, 2016
EngineFuel/propulsion System
FUEL SYSTEM. LATLEY I HAVE BEEN DRIVING ME 2011 BMWS 535I AND HAVE BEEN HAVING SOME SCARY PROBLEMS WITH IT. LAST WEEK I WAS ON THE HIGHWAY DRIVING 65 MPH WHEN I NOTICED THE POWER OF CAR WAS TURNING ON AND OFF. (HEADLIGHTS, DASH LIGHTS, CAR POWER EVERYTHING) IT THEN COMPLETELY SHUT OFF ON THE FREEWAY. LUCKILY I WAS CLOSE TO THE S…
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FUEL SYSTEM. LATLEY I HAVE BEEN DRIVING ME 2011 BMWS 535I AND HAVE BEEN HAVING SOME SCARY PROBLEMS WITH IT. LAST WEEK I WAS ON THE HIGHWAY DRIVING 65 MPH WHEN I NOTICED THE POWER OF CAR WAS TURNING ON AND OFF. (HEADLIGHTS, DASH LIGHTS, CAR POWER EVERYTHING) IT THEN COMPLETELY SHUT OFF ON THE FREEWAY. LUCKILY I WAS CLOSE TO THE SHOULDER AND PULLED OVER. PRIOR TO THIS INCIDENT, MY CAR WAS LEFT AT THE BMW DEALERSHIP IN SAN DIEGO FOR A FULL INSPECTION AND NOTHING WAS BROUGHT TO MY ATTENTION. AFTER DOING SOME RESEARCH, I SEE THAT I AM ONE OF THE THOUSANDS THAT ARE EXPERIENCING THIS SAME PROBLEM. FUEL PUMP AND INJECTORS GONE BAD. PLEASE PUSH FOR A RECALL!
NHTSA ODI #10840470
38,000 miles · Mar 3, 2016
Engine
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER MISFIRED. IN ADDITION, THE SPARK PLUGS, THE IGNITION COILS, THE FUEL PUMP, AND THE FUEL INJECTORS NEEDED TO BE…
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TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER MISFIRED. IN ADDITION, THE SPARK PLUGS, THE IGNITION COILS, THE FUEL PUMP, AND THE FUEL INJECTORS NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #10839702
117,000 miles · Sep 17, 2015
Power Train
DRIVE TRAIN MALFUNCTION LIGHT COMES ON FROM TIME TO TIME. MESSAGE: "DIRVETRAIN MALFUNCTION; MAXIMUM OUTPUT NOT AVAILABLE." LOSS OF POWER. TOLD BY DEALER SERVICE DEPARTMENT (OTTO'S BMW) TO STOP CAR AND TURN IT ON AGAIN. IT RUNS JUST FINE AFTER THIS IS DONE. BUT INTERMITTENT LOSS OF POWER WHILE DRIVING ON THE HIGHWAY IS VERY VERY …
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DRIVE TRAIN MALFUNCTION LIGHT COMES ON FROM TIME TO TIME. MESSAGE: "DIRVETRAIN MALFUNCTION; MAXIMUM OUTPUT NOT AVAILABLE." LOSS OF POWER. TOLD BY DEALER SERVICE DEPARTMENT (OTTO'S BMW) TO STOP CAR AND TURN IT ON AGAIN. IT RUNS JUST FINE AFTER THIS IS DONE. BUT INTERMITTENT LOSS OF POWER WHILE DRIVING ON THE HIGHWAY IS VERY VERY DANGEROUS. I CALLED THE STATE TROOPER THE FIRST TIME THIS HAPPENED (IN 2012 WHEN THE CAR WAS PRACTICALLY NEW, HAVING LESS THAN 20,000 MILES) TO PROVIDE COVER.
NHTSA ODI #10764681
73,000 miles · Sep 10, 2015
Fuel/propulsion System
FUEL FLOATER IS BROKEN, THEREFORE I HAVE NO IDEA HOW MUCH FUEL IS IN THE TANK.
NHTSA ODI #10762750
Official recalls
4Feb 2, 2017
BMW of North America, LLC (BMW) is recalling certain 2011-2012 135i Coupe, 1 Series M Coupe and 135i Convertible vehicles, 2011 Z4 sDrive 35i, 335i, 335d, 335i Coupe, 335is Coupe, 335i Convertible, 335is Convertible, 535i, 535i xDrive, 535i Gran Turismo and 550i xDrive Gran Turismo vehicles and 2012 740i and 740Li vehicles. The rear driveshaft constant velocity (CV) joint on the affected vehicles may fatigue and break.
Consequence & remedy
Consequence: If the CV joint breaks, the vehicle may have a loss of propulsion, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the rear driveshaft CV joint and, based on its production date, will replace it, free of charge. The recall began April 21, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Nov 17, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly programmed and, as a result, the SCU may not accurately determine if activation and deployment of the air bags, safety belt pre-tensioners and head restraints is necessary in the event of a crash.
Consequence & remedy
Consequence: Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the SCU, free of charge. The recall began on December 16, 2016. Owners may contact BMW customer service at 1-800-525-7417.
Oct 17, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Consequence & remedy
Consequence: The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
Apr 10, 2014
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.
Consequence & remedy
Consequence: If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗