I purchased the BMW 535 and it continues to have drivetrain malfunction issues. This feels like a safety concern for several reasons. The first is that were not able to identify the issue, but I believe it has to do with the systems diagnostics being triggered or misfiring this is an unfortunateissue because wherever we are, we …
Read full complaint
I purchased the BMW 535 and it continues to have drivetrain malfunction issues. This feels like a safety concern for several reasons. The first is that were not able to identify the issue, but I believe it has to do with the systems diagnostics being triggered or misfiring this is an unfortunateissue because wherever we are, we can get stuck randomly. Lastly, the car has an issue with Oberheu. Issue because wherever we are, we can get stuck randomly. Lastly, the car has a issue with overheating believe it has to do with the radial hose
NHTSA ODI #11667152
Mileage unknown · Mar 30, 2023
Unknown Or Other
CarMax sold me a car but rolled back the odometer before I took possession. Autocheck report shows mileage of 59,964 on June 16, 2014 and 57,116 on Sep 16, 2014 when I bought it. I never saw this report until I tried to trade it in last week. Offered 1/2 of value bc of tampering. I called CarMax to correct this and they said the…
Read full complaint
CarMax sold me a car but rolled back the odometer before I took possession. Autocheck report shows mileage of 59,964 on June 16, 2014 and 57,116 on Sep 16, 2014 when I bought it. I never saw this report until I tried to trade it in last week. Offered 1/2 of value bc of tampering. I called CarMax to correct this and they said they aren't liable bc the title says Actual Mileage even though they know it's not.
NHTSA ODI #11514651
98,000 miles · Mar 9, 2021
Electrical SystemService BrakesUnknown Or OtherCrash
I HAVE A 2011 BMW 535I THAT HAS FRONT AND REAR CAMERAS AND I HAVE RECORDINGS OF THE LIVE FOOTAGE OF MY INCIDENCE. I WAS DRIVING THROUGH A RESIDENTIAL STREET IN MY NEIGHBORHOOD TO MY HOUSE. I APPROACHED THE GATE ENTRANCE FOR MY COMPLEX AND STOPPED ON THE RIGHT LANE OF THE ROAD TO MAKE A LEFT TURN ACROSS THE OPPOSING TRAFFIC LA…
Read full complaint
I HAVE A 2011 BMW 535I THAT HAS FRONT AND REAR CAMERAS AND I HAVE RECORDINGS OF THE LIVE FOOTAGE OF MY INCIDENCE. I WAS DRIVING THROUGH A RESIDENTIAL STREET IN MY NEIGHBORHOOD TO MY HOUSE. I APPROACHED THE GATE ENTRANCE FOR MY COMPLEX AND STOPPED ON THE RIGHT LANE OF THE ROAD TO MAKE A LEFT TURN ACROSS THE OPPOSING TRAFFIC LANE TO APPROACH THE GATE ENTRANCE. WHEN THERE WAS NO ONGOING TRAFFIC, I ACCELERATED TO CROSS THE LANE AND ONCE I HAD CROSS THE OPPOSING LANE AND ENTERED THE DRIVEWAY TO THE MY RESIDENTIAL COMPLEX'S GATE ENTRANCE, I PUSHED ON THE BRAKES TO SLOW DOWN TO ENTER THE KEY CODE TO OPEN THE GATE. THE CAR SLOWLY DOWN AFTER I PUSHED THE BRAKES, BUT THEN IT SUDDENLY ACCELERATED IN A HERKY JERK MANNER FOR A 5 SECOND BURST FOR NO REASON (MY FOOT WAS ON THE BRAKE THE ENTIRE TIME AS MY CAR INITIALLY STARTED SLOWLY DOWN AFTER I MADE MY APPROACH TOWARDS THE GATE). THE CAR RAMMED THROUGH AND BROKE THE GATE AND ACCELERATED FOR A FEW SECONDS MORE BEFORE THE CAR FINALLY STOPPED. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME AND KEPT DOWN ON THE BRAKE, WHICH WAS EVIDENT AS THE CAR WAS INITIALLY SLOWLY DOWN FROM AN ACCELERATION BEFORE THE SUDDEN UNINTENDED ACCELERATION, AS WELL AS EVENTUALLY CAME TO A COMPLETE STOP AFTER THE ACCELERATION INCIDENT. MY BMW HAS BOTH FRONT AND REAR CAMERAS ON IT AND I WAS ABLE TO RECORD THE ENTIRE INCIDENT. I CAN PROVIDE THE FOOTAGE OF THE ACCIDENT. I HAVE A GREAT DRIVING RECORD AND HAVE NEVER EXPERIENCED AN INCIDENT LIKE THIS BEFORE. MY CAR IS IN GREAT CONDITION AND HAS BEEN REGULARLY MAINTAINED AND SERVICED. THEREWERE NOT ANY CHECK ENGINE OR NOTIFICATION LIGHTS ON THE CAR BEFORE OR AFTER THE INCIDENT..
NHTSA ODI #11399867
76,000 miles · Jul 1, 2019
EngineFuel/propulsion SystemUnknown Or Other
FUEL PUMP(FUEL SYSTEM) RECALL WAS ALLOWED TO FAIL AFTER MANY ATTEMPTS BY ME USING MY GAS TO APPEAR AT BMW TRYING TO DESCRIBE STALLING, GAS SMELL, ENGINE GAS FLOW ISSUES WITH MY CAR BEFORE MAY 2016. (3) YEARS IN AND OUT OF HENDRIX BMW SERVICE DEPARTMENT. LONG RENTAL RETURNS AND REPAIR ON ENGINE LEAKS, GASKET LEAKS , PAN OIL LEAKS…
Read full complaint
FUEL PUMP(FUEL SYSTEM) RECALL WAS ALLOWED TO FAIL AFTER MANY ATTEMPTS BY ME USING MY GAS TO APPEAR AT BMW TRYING TO DESCRIBE STALLING, GAS SMELL, ENGINE GAS FLOW ISSUES WITH MY CAR BEFORE MAY 2016. (3) YEARS IN AND OUT OF HENDRIX BMW SERVICE DEPARTMENT. LONG RENTAL RETURNS AND REPAIR ON ENGINE LEAKS, GASKET LEAKS , PAN OIL LEAKS AND NOW 6/2/2019 CAR IS STILL SMOKING , STALLING, OIL SMELLING I'M AT HOME AGAIN. BMW DEALER SERVICE IS REFUSING TO PAY FOR A PLASTIC CAP BILLED TO ME RELATED TO RECALL FUEL PUMP LEAK THEY DENIED AND WERE FORCED TO FIND BY ME. SEE ATTACHMENT. BMW WANT EXCEPT RESPONSIBILITY FOR THE (3) YEAR DELAYED REPAIR OF FUEL PUMP.. ISSUES CAUSING PRESENT RELATED ISSUES TODAY 6/2/2019 WERE IN THE PAST THEY USED MY WARRANTY COVERAGE TO REPAIR DAMAGES THEY CREATED BEFORE FINAL CAR FAILURE AND MY STRANDED FROM 5PM / 11:30 MIDNIGHT AT 70 YEARS OLD ON A DARK HIGH WAY.. MY EXTENDED WARRANTY HAS PAID FOR ALL ENGINE ISSUES,1414,00 ..NOW THEY WANT TO MAKE A DEAL 700.00 TO REPAIR PLASTIC CAP COVER , THE SAME PROBLEM BEFORE FUEL PUMP RECALL. I WAS WITHOUT (MY ) CAR FOR (13) DAY CALLING, GOING BACK TO SERVICE MANAGER FIRING ADMISSION OF RECALL. MY STRESSING, PERSISTENT STOCKING TO REPLACE FUEL PUMP HURT MY HEALTH. BEGINNING WITH CORPORATE BMW IN 2016/ DELAY, 2017/ ENGINE ISSUES AND YEARS / MONTHS OF RENTALS... REPLACING PAN, SOME GASKET LEAKS WITH ENGINE CLAIMING THEY REPLACED THE PUMP. PROBLEMS CONTINUED UNTIL 5/3/2019 AND I'M STRANDED, LIVING WITH A MUSCULAR DISEASE IN THE HEAT AT 82 DEGREES ON HIGH WAY AND (2) POLICE OFFICERS STOPPING, FAILED TOWING COMPANY TOWED CAR TO MY HOME, EMBARRASSING ... 5/4/2019 SAT MORNING TOWING FROM MY HOME USING MY EXTENDED WARRANTY WHO LOST MY KEYS AT 400.00, LOST HOOK TO TOW CAR AND THE HOOK COVER NOTICED AFTER (13) DAY PUMP REPAIR PICK UP OF CAR.. 300.00 ..I'M STUCK AT HOME WITH THE SAME UNRESOLVED PART OF THE ISSUE.
NHTSA ODI #11228786
68,880 miles · Jan 8, 2019
Unknown Or Other
DRIVING I HEAR THIS LOUD NOISE COMING FROM UP UNDER MY HOOD .THIS NOISE IS SO LOUD ITS LIKE THE FAN IS IDLING UP AT FOR BOUT 5 SECONDS ,IN OTHER WORDS ITS OVER HEATING .
NHTSA ODI #11165936
62,000 miles · Nov 29, 2018
Unknown Or OtherFire
MY WIFE WENT TO GET A HAIRCUT, PARKED HER 2011 BMW 535XI AWD AT APPROXIMATELY 1:30 P.M. MST (THE ENGINE WAS TURNED OFF AND THE CAR WAS LOCKED) IN THE RETAIL CENTER PARKING LOT. AT APPROXIMATELY 2:45 P.M. MST SOMEONE ENTERED THE SALON AND SAID A CAR WAS ON FIRE (HER CAR). THE FIRE APPEARS TO HAVE BEEN IN THE BACK SIDE OF THE EN…
Read full complaint
MY WIFE WENT TO GET A HAIRCUT, PARKED HER 2011 BMW 535XI AWD AT APPROXIMATELY 1:30 P.M. MST (THE ENGINE WAS TURNED OFF AND THE CAR WAS LOCKED) IN THE RETAIL CENTER PARKING LOT. AT APPROXIMATELY 2:45 P.M. MST SOMEONE ENTERED THE SALON AND SAID A CAR WAS ON FIRE (HER CAR). THE FIRE APPEARS TO HAVE BEEN IN THE BACK SIDE OF THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. IT IS CONCERNING A PARKED CAR THAT WAS TURNED OFF AND LOCKED STARTED ON FIRE. THANKFULLY FOR MY WIFE AND TWO CHILDREN WHO ARE USUALLY WITH HER THE CAR DIDN'T CATCH FIRE WHEN THEY WERE IN THE CAR OR WHILE IT WAS PARKED IN OUR HOME GARAGE IN CLOSE PROXIMITY TO MY SON'S BEDROOM. I RESEARCHED THE ISSUE ONLINE AND FOUND MANY OTHER BMW OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND THAT BMW ISSUED A RECALL TO FIX THE ISSUES. I CHECKED OUR CAR FOR RECALLS TONIGHT AND BOTH THE BMW SITE AND NHTSA SITE SHOWED ZERO OPEN RECALLS. PLEASE ADVISE ON WHAT STEPS WE SHOULD DO TO ENSURE THIS TRAGIC EVENT DOESN'T OCCUR TO OTHER OWNERS.
NHTSA ODI #11154652
95,000 miles · Jul 27, 2018
Unknown Or Other
WITH TIME, THE INTERIOR DOOR HANDLE MATERIAL (ON DRIVER AS WELL AS PASSENGER SIDE ON FRONT AND REAR) MELTS / DISINTEGRATES AND IT SEEMS TO BE HARMFUL FOR KIDS TO BE TOUCHING IT AND MAYBE EVEN PLAYING WITH IT WITH A RISK TO BE INGESTING SUCH STICKY SUBSTANCE WHICH KEEPS PEELING. IT IS POTENTIALLY ALSO HARMFUL FOR ADULTS TO BE USI…
Read full complaint
WITH TIME, THE INTERIOR DOOR HANDLE MATERIAL (ON DRIVER AS WELL AS PASSENGER SIDE ON FRONT AND REAR) MELTS / DISINTEGRATES AND IT SEEMS TO BE HARMFUL FOR KIDS TO BE TOUCHING IT AND MAYBE EVEN PLAYING WITH IT WITH A RISK TO BE INGESTING SUCH STICKY SUBSTANCE WHICH KEEPS PEELING. IT IS POTENTIALLY ALSO HARMFUL FOR ADULTS TO BE USING THE VEHICLE (SPECIALLY AN HANDLE WHICH IS USED TO CLOSE AND OPEN THE DOOR) AND THEN BY MISTAKE CONSUMING FOOD ITEMS WITH THAT HAND ' PLEASE REVIEW THIS CASE - IT SEEMS A PREVALENT PROBLEM IN THIS MODEL SYSTEMICALLY RIGHT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-225-860 LEFT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-261-929
NHTSA ODI #11114100
Mileage unknown · May 4, 2017
Unknown Or Other
THIS COMPLAINT HAS TO DO WITH BMW MODEL 535I AIR CONDITIONER FOR VEHICLES WITH A PRODUCTION DATE PRIOR TO 2013. THE AC CONDENSER IS KNOWN FOR PREMATURE FAILURE DUE TO CORROSION, AS IDENTIFIED IN BMW SERVICE BULLETIN SI B64 10 15 (ATTACHED). I CONTACTED BMW ALEXANDRIA VIRGINIA, PASSPORT BMW MARYLAND AND BMW NORTH AMERICAN, ALL …
Read full complaint
THIS COMPLAINT HAS TO DO WITH BMW MODEL 535I AIR CONDITIONER FOR VEHICLES WITH A PRODUCTION DATE PRIOR TO 2013. THE AC CONDENSER IS KNOWN FOR PREMATURE FAILURE DUE TO CORROSION, AS IDENTIFIED IN BMW SERVICE BULLETIN SI B64 10 15 (ATTACHED). I CONTACTED BMW ALEXANDRIA VIRGINIA, PASSPORT BMW MARYLAND AND BMW NORTH AMERICAN, ALL TOLD ME MY VEHICLE WAS OUT OF WARRANTY AND I NEEDED TO PAY FOR THE REPAIRS. I BELIEVE THIS IS A DEFECTIVE PART THAT SHOULD FALL UNDER A RECALL FOR REPLACEMENT BY BMW. FOR THE BMW OWNERS WHO ARE UNABLE TO PAY FOR THE REPAIR, THIS BECOMES A SAFETY ISSUE DUE TO THE EXTREME HEAT DURING THE SUMMER MONTHS.
BMW of North America, LLC (BMW) is recalling certain 2011-2012 135i Coupe, 1 Series M Coupe and 135i Convertible vehicles, 2011 Z4 sDrive 35i, 335i, 335d, 335i Coupe, 335is Coupe, 335i Convertible, 335is Convertible, 535i, 535i xDrive, 535i Gran Turismo and 550i xDrive Gran Turismo vehicles and 2012 740i and 740Li vehicles. The rear driveshaft constant velocity (CV) joint on the affected vehicles may fatigue and break.
Consequence & remedy
Consequence: If the CV joint breaks, the vehicle may have a loss of propulsion, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the rear driveshaft CV joint and, based on its production date, will replace it, free of charge. The recall began April 21, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly programmed and, as a result, the SCU may not accurately determine if activation and deployment of the air bags, safety belt pre-tensioners and head restraints is necessary in the event of a crash.
Consequence & remedy
Consequence: Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the SCU, free of charge. The recall began on December 16, 2016. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Consequence & remedy
Consequence: The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.
Consequence & remedy
Consequence: If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 BMW 535I Problems, Complaints & Recalls | Skip That Year