2011 BMW 535I

FUEL PUMP(FUEL SYSTEM) RECALL WAS ALLOWED TO FAIL AFTER MANY ATTEMPTS BY ME USING MY GAS TO APPEAR AT BMW TRYING TO DESCRIBE STALLING, GAS SMELL, ENGINE GAS FLOW ISSUES WITH MY CAR BEFORE MAY 2016. (3) YEARS IN AND OUT OF HENDRIX BMW SERVICE DEPARTMENT. LONG RENTAL RETURNS AND REPAIR ON ENGINE LEAKS, GASKET LEAKS , PAN OIL LEAKS AND NOW 6/2/2019 CAR IS STILL SMOKING , STALLING, OIL SMELLING I'M AT HOME AGAIN. BMW DEALER SERVICE IS REFUSING TO PAY FOR A PLASTIC CAP BILLED TO ME RELATED TO RECALL FUEL PUMP LEAK THEY DENIED AND WERE FORCED TO FIND BY ME. SEE ATTACHMENT. BMW WANT EXCEPT RESPONSIBILITY FOR THE (3) YEAR DELAYED REPAIR OF FUEL PUMP.. ISSUES CAUSING PRESENT RELATED ISSUES TODAY 6/2/2019 WERE IN THE PAST THEY USED MY WARRANTY COVERAGE TO REPAIR DAMAGES THEY CREATED BEFORE FINAL CAR FAILURE AND MY STRANDED FROM 5PM / 11:30 MIDNIGHT AT 70 YEARS OLD ON A DARK HIGH WAY.. MY EXTENDED WARRANTY HAS PAID FOR ALL ENGINE ISSUES,1414,00 ..NOW THEY WANT TO MAKE A DEAL 700.00 TO REPAIR PLASTIC CAP COVER , THE SAME PROBLEM BEFORE FUEL PUMP RECALL. I WAS WITHOUT (MY ) CAR FOR (13) DAY CALLING, GOING BACK TO SERVICE MANAGER FIRING ADMISSION OF RECALL. MY STRESSING, PERSISTENT STOCKING TO REPLACE FUEL PUMP HURT MY HEALTH. BEGINNING WITH CORPORATE BMW IN 2016/ DELAY, 2017/ ENGINE ISSUES AND YEARS / MONTHS OF RENTALS... REPLACING PAN, SOME GASKET LEAKS WITH ENGINE CLAIMING THEY REPLACED THE PUMP. PROBLEMS CONTINUED UNTIL 5/3/2019 AND I'M STRANDED, LIVING WITH A MUSCULAR DISEASE IN THE HEAT AT 82 DEGREES ON HIGH WAY AND (2) POLICE OFFICERS STOPPING, FAILED TOWING COMPANY TOWED CAR TO MY HOME, EMBARRASSING ... 5/4/2019 SAT MORNING TOWING FROM MY HOME USING MY EXTENDED WARRANTY WHO LOST MY KEYS AT 400.00, LOST HOOK TO TOW CAR AND THE HOOK COVER NOTICED AFTER (13) DAY PUMP REPAIR PICK UP OF CAR.. 300.00 ..I'M STUCK AT HOME WITH THE SAME UNRESOLVED PART OF THE ISSUE.

DRIVETRAIN MALFUNCTION -DRIVING ON HWY WHEN ERROR WAS DISPLAYED AND CAR SHUTDOWN IN ON ME AND WOULD NOT START BACK UP -DEALERSHIP STATED THEY REPLACED THE FUEL PUMP -ISSUE HAPPENED AGAIN -WHILE DRIVING - UNDER 3000 MILES LATER - SAME ERROR CODES OF LOW PRESSURE - CAR HESITANT TO CRANK AND STUDDERING ON LOW SPEEDS- TOWED TO DEALER WAS TOLD NO ISSUE FOUND AND THEY REPROGRAMMED THE FUEL PUMP -SAME ISSUE AGAIN - FUEL LINE AND SENSOR REPLACED -RAN FINE FOR ANOTHER 1000 MILES OR SO -WHILE DRIVING THE CAR JERKED REALLY HARD AND GAVE THE SAME DRIVETRAN MALFUNCTION ERROR --WAS ABLE TO MAKE IT TO THE DEALERSHIP HOWEVER CAR WOULD NOT DRIVE AT FULL SPEED- SAME CODES SEEN STORED -- BMW DO NOT KNOW WHATS CAUSING THE ISSUE HOWEVER REPLACING PARTS HOPING IT WILL FIX THE ISSUE AND CHARGING ME FOR THEIR TRIAL AND ERROR. -SINCE 2 MORE PARTS REPLACED CAR NOW WITH NEW ERROR AND OF COURSE BMW HAS NO CLUE BUT WANT TO CHARGE ME ANOTHER 1000 TO REPLACE ANOTHER PART.

(THIS COMPLAINT IS BEING MARKED FOR DELETION; DUPLICATE OF 11091372) TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.

TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.

NHTSA RECALL NUMBER 16V746; IN-TANK FUEL PUMP: THIS FUEL PUMP CONSIST OF 2 PARTS: A HIGH PRESSURE FUEL PUMP (HPFP) AND A LOW PRESSURE FUEL PUMP (LPFP). AFTER CONTACTING BMW PACIFIC IN GLENDALE ,CA. I WAS TOLD THAT THEY WILL REPLACE THE LOW PRESSURE FUEL PUMP ONLY. MY QUESTION: IS IT ONLY ONE PART OF THE FUEL PUMP INCLUDED IN THIS RECALL??? AFTER CONTACTING MY MECHANIC (A BMW EX MASTER TECHNICIAN EMPLOYEE), I AM CONCERNED THAT NOT REPLACING THE WHOLE UNIT (HPFP AND LPFP UNIT FUEL PUMP) WILL KEEP THE PROBLEM ALIVE AND IT WILL GIVE THE FALSE IMPRESSION THAT THE PROBLEM WAS TAKEN CARE OF..... MY CAR HAS SHOWN UNEVEN START UPS IN THE MORNING AND ENGINE CODES RELATED THE FUEL PUMP MALFUNCTION. THIS INCLUDE IN MOTION AND STATIONARY....

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE HAD TO WAIT FOR ANOTHER NOTICED AND HAD NO DATE WHEN THE RECALL REMEDY PART WILL BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

BMW RECALL CAMPAIGN NO. 16V-746 IN-TANK FUEL PUMP. BMW AG HAS DECIDED THAT THE ABOVE FUEL TANK LISTED ABOVE IS DEFECTIVE WHICH RELATES TO MOTOR VEHICLE SAFETY. THIS NOTICE WAS SENT IN DECEMBER OF 2016, WHICH STATED THE PARTS WERE UNAVAILABLE. ALTHOUGH, THE LETTER STATED I WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. IT IS NOW EIGHT MONTHS INTO YEAR 2017 WITHOUT THIS ISSUE BEING RESOLVED. ALSO, OVER TIME, THE FUEL PUMP CONNECTOR CAN BECOME DAMAGED. IF THIS HAPPENS, A FOUL ODOR MAY BE NOTICED. THIS COULD ALSO LEAD TO A FUEL LEAK DURING FUELING, OR WHEN CORNERING WHILE DRIVING. THE FUEL PUMP COULD ALSO STOP WORKING AND LEAD TO A NO START OR STALLING CONDITION. WE HAVE NOTICED, A FAINT GAS ODOR AND SLIGHT STALLING WITH THE VEHICLE, ESPECIALLY WITH STARTING AND TAKING OFF. THIS HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY AND IN MOTION. WHEN THE CAR WAS SERVICED BY BMW SPECIALIST, WE WERE ENCOURAGED TO GET THE FUEL PUMP REPLACED IN A TIMELY MANNER DUE TO THE RECALL.

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD ONLY BRING THE VEHICLE IN IMMEDIATELY IF SHE DETECTED A FUEL ODOR. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY VEHICLE RECENTLY HAD THE LO PRESSURE FUEL PUMP RECALL COMPLETED. I WAS HOPING THAT IT WOULD CORRECT THE FUEL RELATED DIAGNOSTIC TROUBLE CODES AND THE VEHICLE STALLING AND GOING INTO REDUCED POWER MODE. HOWEVER, THIS RECALL FAILED TO CORRECT THESE PROBLEMS. I HAVE NOW LEARNED THAT MY HIGH PRESSURE FUEL PUMP IS FAILING. MY LOCAL BMW DEALER INFORMED ME THAT THIS VEHICLE DOES NOT QUALIFY FOR THE EXTENDED FREE REPLACEMENT OF THE HIGH PRESSURE FUEL PUMP BASED ON THE VIN EVEN THOE IT IS THE SAME N54 ENGINE THAT OTHER BMW VEHICLES HAVE THAT IS COVERED UNDER THE RECALL. SYMPTOMS, WHILE DRIVING MY VEHICLE ON SLIGHT ACCELERATION I GET A WARNING ON THE DASH THAT STATES "REDUCED POWER MODE" AT THAT POINT THE CHECK ENGINE LIGHT COMES ON AND I LOOSE POWER IN THE VEHICLE. AT TIMES THE VEHICLE WILL SHUT COMPLETELY DOWN WHILE DRIVING. THE VEHICLE HAS AN EXTENDED CRANK TIME AS WELL BUT ALWAYS SEEMS TO START.