2010 BMW 535I

I was told by BMW that the high pressure fuel pump for these vehicles are under warranty for 100,000 miles or 10 years. I just purchased the vehicle to not only drive from new jersey to New York and shut down. Since then it caused an accident and the used dealer is just ignoring everything. I was also told there’s an electric water pump class action suit and also something with the trunk leaking. Now I do know that a vehicle is not supposed to be sold without recalls being stated and fixed. I’m already paid 10k for the car and then 1k for a starter . The vehicle is in the body shop having body repair due to the engine shutting down. If the engine shuts down it displays fuel pump malfunction and within 20-30 mins will start again. The BMW 535i has 96,000 miles on it and I don’t think it’s fair that I should be penalized for someone not following thru with repairs let alone having an accident on my insurance now. I’m asking please just help get the vehicle running again and all future service will absolutely be done through BMW. That’s how I handled my Mercedes’ and plan so with this vehicle. I’m a single father that just took a severe beating financially and had to sell the Mercedes’ and thought buying a BMW was a good choice being I had a similar issue with Mercedes’ and they honored the repair due to the amount of time owned and still being in the mileage range of the defective part. Please help . Email-[XXX] Cell- [XXX] [XXX] Thank you in advance INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2010 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BATTERY DISCHARGING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVE BELTS, BATTERY, INTELLIGENT BATTERY SENSOR (IBS) SYSTEM, BOLTS, HOSE AND ENGINE COOLING SYSTEM NEEDED TO BE REPLACED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT

WITHIN TWO WEEKS OF TAKING OWNERSHIP OF THIS CAR, I EXPERIENCED A SERIES OF FAULTS IN THE SYSTEM WHERE THE CAR FROZE UP AND HAD TO BE TOWED TO THE DEALER FOR REPAIR. OVER THE PAST TWO YEARS, THE CAR HAS EXPERIENCED A VARIETY OF MALFUNCTIONS IN THE ELECTRONIC WARNING SYSTEM. ON 5/22/12, UPON LEAVING MY RESIDENCE, I LOST MOMENTARY CONTROL OF THE CAR. THE CAR STOPPED, JERKED AND THEN I HIT A CURB AND WHEN I RIGHTED THE CAR, I PRESSED DOWN ON THE BRAKE PEDAL, BUT THE CAR ACCELLERATED TO A HIGH SPEED. I TRAVELLED APPROXIMATELY 100' TO WHERE THERE WERE THREE CARS AND ONE MOTORCYCLE STOPPED AT A RED LIGHT. I WAS UNABLE TO STOP THE CAR AND HIT THE DRIVER OF THE MOTOR CYCLE AT A HIGH SPEED. THE CAR WAS REPAIRED WITH NEARLY $25,000 IN DAMAGE. THE FOLLOWING MORNING AFTER I HAD RECEIVED THE CAR, AND DURING A COLD START, THE CAR DID THE SAME THING AGAIN. IT "JERKED" THE WHEEL TURNED AND THIS TIME I RIGHTED THE CAR. OVER THE NEXT FEW DAYS, THE CAR DID IT AGAIN SEVERAL TIMES. ONE WEEK LATER WHEN I WAS DRIVING IT (AGAIN A COLD START AND WITHIN 1/2 MILE OF MY HOME GARAGE), THE CAR DID THE "JERKING" MOVEMENT AND I TEMPORARILY LOST CONTROL OF THE CAR. I IMMEDIATELY PULLED OVER AND CALLED BMW TO REPORT THE SITUATION AND HAVE THE CAR TOWED. I WAS TOLD THAT IT WAS A FAULT IN THE CAR'S SOFTWARE SYSTEM. BMW HAD THE CAR AT ITS SHOP FOR 10 DAYS, RETURNED IT TO ME AND I'VE NOT EXPERIENCED THE MALFUNCTION SINCE.

I EXPERIENCED A FAILURE OF MY PDC(PARKING DISTANCE CONTROL) SYSTEM. THE SYSTEM FAILED TO OPERATE AND I SCRAPED A WOODEN POLE AS A RESULT OF THIS FAILURE. I WAS LOOKING BEHIND ME, AS I WAS BACKING UP, THE SYSTEM IS DESIGNED TO GO ON WHEN REVERSE GEAR IS ON, BUT IT FAILED TO EMPLOY. MY VEHICLE IS A BMW 2010 528I. THIS IS MY FIFTH BMW 5 SERIES AND SINCE THE I-DRIVE THERE HAVE BEEN VARIOUS PROBLEMS WITH THE CAR ;HOWEVER THE PDC SYSTEM IN MY PREVIOUS BMW 2007 OPERATED CONSISTENTLY AS INTENDED EVERY TIME. THE SYSTEM IN MY CURRENT VEHICLE OPERATED CONSISTENTLY UNTIL MARCH 30TH , WHEN IT FAILED TO EMPLOY AND I HAD THE SMALL ACCIDENT. FORTUNATELY IT WAS JUST A WOODEN POLE AND NOT A DOG OR SMALL CHILD THAT WAS HIT. THE REASON I PAY FOR THIS SYSTEM IS BECAUSE IT IMPROVES THE LINE OF VISION OF THE DRIVER BY SHOWING ITEMS OUT OF MIRROR AND SIGHTLINE THEREFORE IMPROVING SAFETY. HOWEVER, BMW (ALTHOUGH THEY AGREED TO PAY FOR MY REPAIR) CLAIMS THAT THE SYSTEM IS JUST FINE. FOR DAYS AFTER THE INCIDENT I WATCHED THE SCREEN EACH TIME I PUT THE CAR IN REVERSE AND SOMETIMES THE BMW LOGO WOULD SIT ON THE SCREEN FOR 2 TO 3 MINUTES, SOMETIMES THE ACCEPT GEAR SCREEN WOULD COME ON, SOMETIME THE PDC (WHICH IS THE ONLY ONE THAT SHOULD COME ON). THERE ARE ANECDOTAL STORIES ON LINE OF OTHER DRIVERS HAVING THE SAME FAILURE OF THIS SYSTEM. BMW INSISTS THAT THE INCONSISTENCY IN PERFORMANCE IS THE WAY THE PDC OPERATES DEPENDING ON WHAT THE LAST COMPUTER FUNCTION WAS WHEN YOU SHUT OFF THE CAR. THIS IS ABSURD. I BELIEVE AN INVESTIGATION IS NECESSARY INTO THE MALFUNCTION OF THIS SYSTEM TO PREVENT MORE SERIOUS INJURY ACCIDENTS. SINCE THE REPAIR THE PDC NOW ONCE AGAIN COMES UP IMMEDIATELY WHEN I GO INTO REVERSE YET THE CLAIM NOT TO HAVE ADJUSTED ANYTHING ON THE COMPUTER. THE MODEL 528 I IS NOT ON YOUR LIST SO I MUST MARK 535I WHICH IS THE CLOSEST MODEL YOU HAVE LISTED BUT NOT THE SAME. *TR