2013 BMW 528XI

Driving as normal, and came to stoplight at intersection of busy highway. Stopped for red light, and call stalled, and couldn't be restarted. Just as the car shut off, I got a Drivetrain Malfunction warning. Had to have a tow company tow vehicle to my BMW dealer 50+ miles away. Being at a busy intersection at night, and not being able to move the car (couldn't get it out of park), it put the driver at risk until assistance arrived because oncoming traffic wasn't prepared for a vehicle in the middle of the road, and not moving (even with 4-way flashers on) and having the driver stand on the roadside would have been just as dangerous. After running diagnostics, dealer stated timing belt snapped and caused engine damage. Cost of repair would be $13,000 which exceeded the value of the car; ended up buying new car with basically no trade-in value on this car and no financial assistance from BMW. Interesting enough, when I took delivery of my new vehicle, my sales person said there were 2 additional vehicles in their repair shop with the same issue.

Driving on highway got Low Oil Pressure light followed by Drivetrain Malfunction. Engine failed, managed to pull over on shoulder because road was deserted. Could have been rear ended or crashed into another vehicle if any cars were on road. Also dangerous to be stranded on the shoulder of a deserted dark highway at night. Towed to BMW Dealer and they diagnosed premature Oil Pump failure causing Timing Chain assembly to break. Said I needed an engine replacement now. This car was inspected by a mechanic who also performed an oil service change just 385 miles prior to this event. Since vehicle has over 100,000 miles, BMW NA is offering no financial assistance at all. Manufacturer placed me in an extremely dangerous and possibly fatal situation due to design flaws and defects in materials.

TL* THE CONTACT OWNS A 2013 BMW 528XI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY FAILED, CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE HAD EXPERIENCED A CATASTROPHIC FAILURE AND NEEDED TO REPLACED. THE LOCAL DEALER BMW GALLERY NORWELL LOCATED AT 1040 HINGHAM ST, ROCKLAND, MA 02370 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

ON NUMEROUS OCCASIONS AFTER RESTARTING THE CAR AFTER A SHORT PERIOD OF REST (30MINS-1HR) AND A COUPLE TIMES ON EXTENDED DRIVES(2+ HOURS) CAR STALLS OUT THE FIRST 6 TIMES CAME UP WITH POWER TRAIN AND FUEL MODULE CODES TOOK TO DEALER. DEALER REPLACED HIGH PRESSURE FUEL PUMP AND TIMING CHAIN ISSUE APPEARED FIX TILL IT STARTED DOING IT AGAIN NO LONGER THROWING CODES

I AM HAVING THE SAME DRIVETRAIN ISSUES THAT OTHER EARLIER MODEL BMW'S BETWEEN 2011 TO 2015 THAT WAS RECALLED. MY OIL PUMP CHAIN MODULE AND TIMING CHAIN MODULE NEEDS REPLACING. VEHICLE WAS STATIONARY FOR ABOUT A MONTH OFF AND ON. I STARTED MY CAR AND DRIVETRAIN MALFUNCTION APPEARED ON DASH. I'VE DRIVEN CAR FOR 3,000 MILES SINCE PURCHASING AND IT JUST CAME ON.

CAR WAS GIVING THE POWERTRAIN SERVICE MESSAGE, WHILE DRIVING IT WOULD START TO POWER DOWN THE CAR APART OF BUILT IN MECHANISM. TOOK TO BMW DEALERSHIP TO HAVE LOOKED AT. THEY CAME BACK TO ME AND INFORMED ME THAT THE TIMING CHAIN LINKS WERE FOLDING OVER ON ITSELF, AND THE CHAIN WAS CONFIRMED TO HAVE EXCESSIVE PLAY. TIMING CHAIN GUIDES HAVE FAILED, CAUSING EXHAUST CAMSHAFT TO UNSYNC FROM CRANKSHAFT. CAN CAUSE CATASTROPHIC FAILURE IF VALVES CONTACT PISTON. RECOMMENDATION IS TO REPLACE ENTIRE MOTOR AT COST JUST UNDER $15,000. CAR IS UNDER 7 YEARS OLD WITH 98,000 MILES ON IT. WARRANTY WAS "EXTENDED" TO COVER THIS ISSUE IN 2018 OUT TO 7 YEARS, 70,000 MILES. THIS HAS OCCURRED THROUGHOUT SPRING OF 2020. *TR

BMW ENGINE N20B20 KNOWN TIMING CHAIN ISSUE. THE CAR IN QUESTION IS 2013 BMW 528I XDRIVE, 4 CYL. TURBO ENGINE, AUTOMATIC, ALL WHEEL DRIVE, SEDAN. I WAS AT WORK AND STARTED DRIVING HOME, GOT OUT ON THE HIGHWAY, HIT 65 MPH AND IMMEDIATELY NOTIFIED BY THE INSTRUMENT DISPLAY THAT THERE IS POWERTRAIN ISSUE AND TO PULL OVER AND CALL SERVICE. I HAD TO TOW THE CAR HOME AND THEN AGAIN TO THE SERVICE SINCE IT WOULD NOT START. I HAD 77130 MILES ON THE CAR AT THE MOMENT. I GOT CALL FROM THE SERVICE THIS MORNING 05/29/2020 WHERE THEY STATED: CAR HAD 3 QUARTS OF OIL INSTEAD OF 5 WHICH CAUSED MECHANICAL DAMAGE AND WEAR. PLASTIC LEAD FOR THE TIMING CHAIN BROKE AND CHAIN IS LOOSE. CAMSHAFT I BELIEVE IS BROKEN. THEY ALSO STATED THAT THE FIX IS ENGINE REPLACEMENT $11,000.00. I ASKED IS THERE ANY OTHER SOLUTIONS BESIDE WHOLE ENGINE REPLACEMENT THEY SAID NO EXCEPT FOR GETTING USED ENGINE INSTEAD OF NEW. NOW I HAVE ONE MORE BMW (2007 328I, N52 6 CYL. ENGINE, 6 SPEED MANUAL, REAR WHEEL DRIVE - STILL IN GREAT SHAPE, NEVER LEFT ME ON THE SIDE OF THE ROAD 176000 MILES AND COUNTING), I AM ENTHUSIAST, I TAKE GREAT CARE ABOUT MY CARS. ALWAYS FULL SYNTHETIC OIL EVERY 5000 MILES, ALWAYS MANN FILTER(S), ALWAYS BMW SPEC LL-01 FOR US, ALWAYS CASTROL MADE IN BELGIUM. ALL THE PARTS GENUINE, BEST TIRES. WITH ALL THAT CARE I KNOW THE WEAKNESS - OIL THIRSTY ENGINES. THE CAR THAT'S IN PROBLEM GOT IT'S OIL CHECKED THAT MORNING OR DAY BEFORE AND SHOWED UP MAX. THOSE NEW ENGINES HAVE ELECTRICAL OIL READER (NO STICK ANYMORE) SO I HAVE TO RELY ON THAT. I AM HEAVILY DISAPPOINTED IN BMW AND HOW THEY ARE HANDLING THIS ISSUE. THEY SHOULD OFFER REMEDY AND FULL REIMBURSEMENT OR RECALL FOR THIS WELL KNOWN PROBLEM. *TR