2013 BMW 528XI

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that due to an unrelated failure with the steering column, the vehicle was towed to a dealer for service. The contact stated that the tow truck driver disconnected the battery prior to the vehicle being towed to the dealer. The contact stated that after the recall repair, the vehicle was towed to an independent mechanic, and the steering column was repaired. The mechanic reconnected the battery, and a message was displayed on the instrument panel. The OBD-II scanner associated the failure with the water pump. The contact notified the dealer of the message, and the dealer refused to service the vehicle after several attempts. The contact called three other dealers and was informed that the battery needed to be connected for the water pump recall to be serviced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure was unknown.

Odometer Fraud. The contact purchased a 2013 BMW 528XI. The vehicle was a dealer sale. The contact stated that while driving at an undisclosed speed, the messages "Drivetrain Malfunction - Drive Moderately" and "Contact the Service Center" were displayed. The vehicle was towed back to the dealer where it was purchased; however, the dealer refused to honor the warranty and refused to repair the vehicle. The vehicle was not repaired and remained with the dealer. Upon searching the vehicle history report on the State Police website, the contact discovered two mileage discrepancies with the vehicle. At the time of the purchase, the mileage was 117,217; however, the website indicated a mileage of 117,531 on June 18, 2025, and a mileage of 117,530 on June 24, 2025.

My 2013 BMW 528i was serviced under recall 24V-608 (Coolant Pump Electrical Connector / DME). After the recall was marked complete, the car developed several serious failures: Coolant Pump / Connector (Recall Item) – The dealer refused to replace the coolant pump even though the recall notice from the government includes both the pump and connector. Shortly after, the water pump failed completely, causing “High Temperature” warnings and putting me at risk of sudden overheating and breakdown on the road. DME (Engine Control Unit) – This was supposedly updated during the recall, but it failed to detect existing problems. Before the recall, I was never warned about issues with the turbo or oil leaks. Immediately after the recall update, the car started misfiring and showing drivetrain malfunction. The recall did not prevent or detect the failures as promised. Valve Cover Gasket (Oil Leak) – After the recall, a severe valve cover oil leak appeared, causing lean air/fuel mixture, misfires, and risk of fire. Oil leaking onto engine components is a known safety hazard. The dealer admitted the gasket leak existed but refused to cover it. Turbocharger / Wastegate – The DME flagged turbo wastegate actuator problems after the recall. The turbo cannot be ordered separately from the actuator, leading to very expensive repairs. Before the recall update, this issue was not visible, so I believe the recall software either failed to detect earlier or triggered worse conditions. Because of these combined failures, the car became unsafe to drive: misfires caused loss of power, overheating warnings increased risk of sudden engine shutdown, and the oil leak created a fire hazard. An independent mechanic later confirmed the water pump failure and valve cover gasket leak, which I had to repair at my own expense. I believe the recall defect (coolant pump connector / DME) caused or contributed to the damage of the water pump, gasket, and turbocharger. BMW and the dealer refused to rep

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Adaptive headlight, turn signals, daytime/parking lamp and headlamp vehicle aim malfunctions. it is available for inspection. Hand signals are required due to the front signals inoperability. It is reason to be aware certain enviromental conditions can prevent hands signals and or other to see the signals. an inability to signal as vehicles are mandated to provide, potentially can be a dire situation for all involved. The actual subject company confirmed the issue upon inspection. Along with two independent mechanic shops. Inspected by manufacturer. There were not any pre-warning alerts. The notifications presented themselves upon the onset of malfunctions. At that point the damage was already embedded. My research uncovered BMW has allowed the defect to exist for over 10 years conservatively. Repairs can cost the BMW owner between $5000 to $10,000. I have not been able to find another manufacture's vehicle with the same issue. Therefore, this is malfeasance on the part of BMW.