2012 BMW 528XI

TL* THE CONTACT OWNS A 2012 BMW 528XI. WHILE DRIVING 10 MPH, THE ENGINE STALLED. THE CONTACTED CALLED THE DEALER (BMW GALLERY OF NORWOOD LOCATED AT 918 PROVIDENCE HWY NORWOOD, MA 02082 781-762-2691) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

THE FUEL PUMP SUDDENLY FAILED AS I WAS DRIVING ON THE HIGHWAY. I WAS LUCKY TO BE ABLE TO GET OVER TO THE SHOULDER BEFORE THE CAR QUIT COMPLETELY. IF I HAD STOPPED IN THE LANE I AM SURE I WOULD HAVE BEEN HIT BY SOMEONE GOING 65 MILES/HR. THERE IS A RECALL RELATED TO EXACTLY THIS ISSUE THAT INCLUDES 2012 MODELS BUT MY VIN NUMBER IS NOT INCLUDED IN THE RECALL.

WHEN CAR IS IN MOTION, THE GPS SYSTEM VOICE INSTRUCTION AND MAP VISUAL SOMETIME CONFLICT. FOR EXAMPLE, THE VOICE MAY SAYS TURN RIGHT WHILE THE MAP SAYS TURN LEFT. I'VE HAD CAR SINCE 2012 AND REPORTED PROBLEM TOO DEALER AND BMW WHEN NEW. YOU CAN'T PREDICT WHEN IT WILL HAPPEN SO CAN'T SHOW DEALER AND PROBLEM WAS IGNORED. ON GOING PROBLEM.

IN OCT. 2015 I PULLED OUT OF MY STREET INTO TRAFFIC AND LOST ALL POWER. " DRIVETRAIN MALFUNCTION" DISPLAYED ON DASH, THE CAR LOSES ALL POWER AND GOES INTO "LIMP" MODE, GOES LIKE 5 MPH MAX. THANKFULLY I GOT IT OFF THE STREET WITHOUT BEING HIT, TURNED IT OFF AND RESTARTED IT, DISPLAY WAS GONE AND I WAS ABLE TO DRIVE IT NORMALLY. AFTER MY HEARTRATE SLOWED AND I GOT TO THE OFFICE I CALLED AND MADE AN APPT. TO HAVE IT LOOKED AT. IT HAD 48K MILES AT THE TIME OF THE FIRST INCIDENT AND STILL UNDER WARRANTY. AFTER LEAVING IT WITH THE DEALER FOR OVER A WEEK, THEY TOLD ME THAT THEY REPROGRAMMED THE CAR TO THE LATEST SOFTWARE AND SHOULD BE FINE. NOW FAST-FORWARD TO JAN 2016, 54K MILES, MY WIFE WAS DRIVING IT ALONG AND SAME THING HAPPENED, "POWERTRAIN MALFUNCTION" DISPLAYED ON DASH CAR WENT INTO LIMP MODE, THERE WAS NO WHERE TO PULL OVER IN MORNING RUSH HOUR, HAD TO PUT HAZARDS ON UNTIL SHE COULD GET TO A SAFE LOCATION TO PULL OVER. TURNED IT OFF, RESTARTED AND WAS ABLE TO DRIVE AGAIN. SHE WAS VERY SCARED AND SHAKEN. CALLED THE DEALER FROM WHICH WE BOUGHT IT NEW AND AM TAKING IT IN TODAY. THUS, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE A COMMON OCCURRENCE WHICH HAS BEEN GOING ON WITH BMW'S. BEFORE SOMEONE GETS HURT OR KILLED SOMETHING NEEDS TO BE DONE TO MAKE SURE THIS DOES NOT HAPPEN. FROM WHAT I'VE READ I AM NOT THE ONLY BMW OWNER WHO HAS EXPERIENCED THIS PROBLEM!