2012 BMW 528XI

The contact owns a 2012 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer for the recall repair. The contact was informed that the recall repair had been performed. The contact stated that upon driving off the parking lot at the dealer and coming to a complete stop at the traffic light, the message "Drive Train Malfunction - Service to Nearest BMW Dealer as Convenient" was displayed. Additionally, the vehicle was significantly sluggish and failed to respond upon depressing the accelerator pedal. The vehicle was taken back to the dealer, where the contact was informed that the failure could be related to the coolant pump, and the part was not covered under the recall; however, the recall remedy information stated that the dealer would inspect and replace the water pump and plug connector as necessary, and would install a protective shield, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.

My BMW started leaking fluid 4 months ago. Lights on dash came on one light was the triangle light which engine light. I had it serviced completely oil & filter change hooked up to machine that checks all components senors everything checked out great. One week later I was driving I was coming to a stop my brakes sounded like they were grinding next day had mechanic check the brakes all good. Next day I am pulling out of Attorney Parking lot as I am turning the steering wheel my BMW makes a load screaming cracking noise so I turn my steering wheel up right to drive straight it makes the same noise. I stop to look around my vehicle to see if anything is leaking or dragging nothing was dragging but maybe one or drops of something I touched the solution to feel if it was water or oil? It felt oily so I drove to my mechanic he lifted it up on the racks. We both could see some solution was leaking around possibly where engine oil plug is then we saw it had been leaking back to middle of my vehicle water area and running back to the middle of my vehicle. My mechanic decided to put the machine that checks for certain items on vehicles I know it checks my sensors not sure what else?? He and a couple of the other mechanic stop and help him. I left my vehicle he let me drive his vehicle home he wanted to check other issue tomorrow. Next day I got to the mechanic he said he knew it needed a transfer case and 4 sensors he said it would take time to buy a new transfer case for 2012 BMW 528I xl so to leave my vehicle with him.Then I get this letter today 12/13/24 from BMW DATED 10/2024 it states there defect which relates to motor vehicle safety issue which means a part is being recalled on my vehicle!! My question my vehicle has already gotten damaged by this recall I am trying to fix the problems plus paid already $1500. For repairs to my mechanic whom thought that fix my issue but has not. Please inform me as to what I the owner of this model vehicle that has a defective part

The contact owns a 2012 BMW 528XI. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the low oil warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

While driving on the Grand Central Plwy, Queens, NY, a drive train motification came on and stated to drive moderately, right after the oil light came on. We were near a gas station, and added a quart of oil. The oil light went out, the car started without hesitation. We decided to go home, we got off the highway about a mile out, the car just stopped went into park and could not start again. It would crank over, but not connect. We were on a four lane road, luckily there was no one behind us, it could have been a terrible incident. The car was towed to a BMW dealership in Great Neck, NY and we were told it was either the engine or the timing chain and it was not worth fixing. The car was then towed to my mechanic, who stated there was a technical warning #N20 & N26 regarding the timing issue. Hoping something can be done

in 2020 the engine started malfunctioning at 76,000 miles. I took it into the BMW dealership to get it inspected and they stated that it was a valve issue and charged replacement. After replacement, the engine lit would come on and I called the representative. He stated that it would need time to reset so I continued driving it. Eventually the light did not come on for some time. A year later in 2021 after driving to work the engine started to stall on my way to work on the highway. I since taken it back to BMW stating that it was less than 10,000 miles since the repair and I'm having engine troubles again. After talking to the BMW service representative, they stated that I will need a new engine because it is now blown. The engine only has 84,000 miles on it and I requested root cause analysis on the engine. After reviewing online, I discovered that this engine is mounted on multiple platforms BMW sold and is known to have issues since 2017 and a lawsuit in 2020, the same year I took my car to the BMW dealership for repairs. They neglected to inform me of the issue with the engine when I first took the car in and put my car back on the road with a faulty engine. Gross negligence by BMW.

TL* THE CONTACT OWNS A 2012 BMW 528XI. THE CONTACT STATED WHILE DRIVING 80 MPH, THE VEHICLE SHUT-OFF. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT MESSAGE READ "DO NOT STOP VEHICLE, MAYBE UNABLE TO RESTART; CHARGING ERROR" WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE SERPENTINE BELT TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

DRIVING DOWN THE STREET WHEN ALL OF A SUDDEN CAR SAYS DRIVE TRAIN MALFUNCTION I WAS STOPPED AT THE LIGHT ON A ONE WAY STREET ON 11/20/2020 WHEN THE CAR JUST DIED NO WARNING JUST SHUT OFF WOULDN'T START COULDN'T PUT IT IN NEUTRAL BLOCKED TRAFFIC FOR ABOUT 90 MINUTES BEFORE I COULD GET A TOW TRUCK TO REMOVE MY CAR. I HAVE A 2012 BMW 528XI WITH ABOUT 90K + MILES ON IT I WAS SO SCARED BECAUSE IT COULD HAVE HAPPENS TO ME ON THE HIGHWAY OR IN THE MIDDLE OF THE STREET AND I WOULD NO HAVE BEEN ABLE TO GET OUT OF HARMS WAY.

WHEN TURNING MY CAR ON AND WHILE DRIVING ON THE HIGHWAY, MY CAR DISPLAYED A DRIVETRAIN MALFUNCTION ERROR. I TOOK THE CAR TO MY LOCAL BMW DEALER ON AUGUST 3, 2020 FOR SERVICE AND THEY DIAGNOSED THE CAR WITH A COMPUTER ERROR. THEY MADE A REPAIR TO THE COMPUTER AND TOLD ME IT WAS FIXED. THIS COST $350. ON AUGUST 7, I DROVE FROM MARYLAND TO SOUTH CAROLINA AND RECEIVED THE SAME DRIVETRAIN ERROR MESSAGE AND THE OIL SERVICE LIGHT WARNING CAME ON. WE HAD TO ADD A QUART OF OIL AND DRIVE SLOWLY PER THE DRIVETRAIN ERROR MESSAGE. AS SOON AS I RETURNED TO MARYLAND, I TOOK THE CAR BACK TO BMW OF ANNAPOLIS. THEY TOLD ME THAT THE FRONT END OF THE ENGINE WAS GONE AND THAT THEY WOULD NEED TO REBUILD THE MOTOR INCLUDING NEW TIMING CHAINS, CHAIN TENSIONER, CHAIN GUIDES, AND EXHAUST VANOS UNIT (A $6000 REPAIR). THE CAR ONLY HAD 72,000 MILES AND I HAD NEVER MISSED A SERVICE APPOINTMENT. BMW NORTH AMERICA OFFERED TO PAY HALF OF $6000 AFTER BEING CONTACTED BY BMW OF ANNAPOLIS. HOWEVER, I THOUGHT THAT BMW NORTH AMERICA SHOULD HAVE PAID THE ENTIRE AMOUNT BECAUSE THIS IS A KNOWN PROBLEM WITH THE 2012 BMW 528I AND I COULD HAVE HAD A MAJOR ACCIDENT. IN ADDITION, THIS CAR HAS HAD 2 PRIOR MAJOR RECALLS. I SENT BMW NORTH AMERICA A FORMAL COMPLAINT, BUT THEY STILL ONLY PAID $3000.