2012 BMW 528XI

TL* THE CONTACT OWNS A 2012 BMW 528XI. ONCE THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL WINDING NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BMW OF CATONSVILLE (6700 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (844) 221-1352) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED PARTIAL ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

MY 528XI WAS BEING DRIVEN AT HIGH SPEED WHEN ENGINE BUCKED AND SEIZED. MANAGED WHILE THIS WAS HAPPENING TO GET TO EMERGENCY AREA. CAR DIED, NO NEUTRAL/ TOWED TO DEALER 12/31/18. COMPUTER SHOWED WITH NO WARNING LOW OIL PRESSURE FOLLOWED IMMEDIATELY BY DRIVE CHAIN FAILURE. HAD TO FIGHT TO GET ENGINE REPLACED WITH REMANUFACTURED ENGINE AND ASK FOR TURBO TO BE REPLACED. 6/22/19 CR DIED AGAIN WOULD NOT START, JUMPED STARTED DROVE TO DEALER AND DIES AGAIN. TOLD NEED D NEW BATTERY. 6/30/19 CAR ONCE AGAIN STOPPED DEAD ON MAJOR ROAD, NO WARNING. NOW THEY SAY I NEED A NEW FUEL PUMP.

AT 96,000 MILES AND 6.5 YEARS MY CAR WITH NO WARNING, THE LOW OIL PRESSURE LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN. LUCKILY FOR ME, I WAS TRAVELING ON A ROAD WITH LITTLE TRAFFIC WHICH WAS FORTUNATE AS I USUALLY TRAVEL ON I95. I TOOK IT TO THE BMW DEALER AND HE STATED I NEEDED A NEW ENGINE AS THE TIMING CHAIN BROKE AND LEFT SHARDS OF METAL IN THE ENGINE.. BMW HAS PROOF THAT THE MAINTENANCE WAS COMPLETED TIMELY ON THE CAR. THE COST IS $11,250 TO REPLACE THE ENGINE AND THE DEALER AND BMW WILL ONLY DECREASE TO $8,000. THE AUTOMOTIVE REPAIR FACILITY STATED THAT THEY SEE AT LEAST ONE OF THESE PER WEEK. THIS WAS A NEW ENGINE THAT BMW CAME OUT WITH IN 2011. THEY INCREASED THE WARRANTY TO 7 YEARS 70K MILES DUE TO ISSUES BUT I'M OVER ON MILES. THIS IS A HUGE SAFETY ISSUE AND SHOULD RESULT IN A RECALL. ISSUES ARE ABOUND ON-LINE AND BMW WILL NOT TAKE RESPONSIBILITY. THIS ISSUE HAS HAD TO RESULT IN DEATHS AND INJURIES. BMW SHOULD BE HELD ACCOUNTABLE AND BE REQUIRED TO FIX THESE ISSUES. THIS IS NOT AN ANOMALY.

I FOUND THE NOISE FROM THE ENGINE AND TOOK INTO THE DEALER(PATRICK BMW) WITH TOWING. THEY FOUND OUT THAT THE TIMING CHAIN AND GUIDE WERE BROKEN INSIDE THE ENGINE. I NEED TO REPLACE THE ENGINE. BMW HAS EXTENDED A WARRANTY TO 70K MILES REGARDING THIS PROBLEMS. MY MILEAGE IS 89K. THERE ARE MANY 5 SERIES BMW HAS THESE PROBLEMS WHEN THEY REACHED BETWEEN 90K AND 100K. BMW ALREADY KNEW ABOUT THIS PROBLEMS AND HAVE EXTENDED TO 70K MILES. THEY ARE TRYING TO GIVING THE GESTURE TO THE CONSUMER BUT IT DOES NOT RESOLVE ANY PROBLEMS AT ALL IF IT DOES COVER BY 70K MILES. AGAIN THESE PROBLEMS USUALLY THE OCCURS BETWEEN 90K AND 100K MILES. BMW HAS REALIZED THIS BUT DID NOT FIX THE PROBLEMS. I AM PAYING MORE MONEY TO A LUXURY CAR BUT THEY ARE NOT QUALIFIED.

TL* THE CONTACT OWNS A 2012 BMW 528XI. THE CONTACT STATED THAT THE BOLTS PREMATURELY FRACTURED OR LOOSENED FOR THE CAM SHAFT AND TIMING CHAIN. THE VEHICLE WAS DIAGNOSED AT HERRIN-GEAR BMW OF JACKSON (1685 HIGH ST, JACKSON, MS 39202, (601) 354-2269). THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER SERVICE CAMPAIGN AND THERE WAS NO MANUFACTURER RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TURBO CHARGER SYSTEM IS AFFECTED DUE TO THE ENGINE OIL FILTER HOUSING FAILING WHICH CAUSED OIL TO TRANSFER THROUGH OUT THE TURBO SYSTEM INTO THE COOLANT RESERVOIR RESULTING IN BLACK SLUDGE THAT CAUSED MY CAR TO STALL AND NOT RUN AND HAVE TO BE TOWED. EVERY SINCE THIS RECALL ISSUE MY CAR GIVES THE DRIVE-TRAIN MALFUNCTION WARNING WHICH WHEN DIAGNOSED INDICATES LOW TURBO BOOST PRESSURE WHICH I'M CERTAIN HAS TO DO WITH THE BLACK SLUDGE THAT RAN THROUGH THE TURBO SYSTEM AND COOLANT SYSTEM BECAUSE OF THE ENGINE OIL FILTER HOUSING FAILING. A SOFTWARE UPDATE WAS RECOMMENDED THAT BMW IS NOT WILLING TO PAY FOR OR I NEED TO PAY $3660 TO REPLACE THE TURBO CHARGER WHICH I TRULY BELIEVE IS THE RESULT OF THE OIL FILTER HOUSING FAIL AND OIL LEAKING INTO THE TURBO SYSTEM AND THE COOLANT SYSTEM.

TL* THE CONTACT OWNS A 2012 BMW 528XI. WHILE DRIVING 10 MPH, THE ENGINE STALLED. THE CONTACTED CALLED THE DEALER (BMW GALLERY OF NORWOOD LOCATED AT 918 PROVIDENCE HWY NORWOOD, MA 02082 781-762-2691) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.