TL* THE CONTACT OWNS A 1997 BMW 528I. THE CONTACT STATED THAT HE TRAVELED OVER A ROAD BUMP AT AN UNKNOWN SPEED WHEN THE VEHICLE RELEASED AN ABNORMAL NOISE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ONE OF THE STRUTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT INQUIRED OF NHTSA CAMPAIGN NUMBER: 04V183000 (S…
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TL* THE CONTACT OWNS A 1997 BMW 528I. THE CONTACT STATED THAT HE TRAVELED OVER A ROAD BUMP AT AN UNKNOWN SPEED WHEN THE VEHICLE RELEASED AN ABNORMAL NOISE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ONE OF THE STRUTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT INQUIRED OF NHTSA CAMPAIGN NUMBER: 04V183000 (SUSPENSION) BUT HE WAS ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL BECAUSE THE RECALL REPAIRS WAS A PREVENTATIVE MEASURE AND THE FAILURE HAD ALREADY OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10500018
205,730 miles · Jan 8, 2009
SuspensionCrashFire
TL*THE CONTACT OWNS A 1997 BMW 528I. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CLUNKING NOISE AND NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE DROPPED TO THE GROUND AND THE STEERING WHEEL BEGAN TO VIBRATE BADLY. HE PULLED TO THE SIDE OF THE ROAD AND COULD NOT CONTROL THE VEHICLE. HE CRASHED INTO THE GUARDR…
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TL*THE CONTACT OWNS A 1997 BMW 528I. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CLUNKING NOISE AND NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE DROPPED TO THE GROUND AND THE STEERING WHEEL BEGAN TO VIBRATE BADLY. HE PULLED TO THE SIDE OF THE ROAD AND COULD NOT CONTROL THE VEHICLE. HE CRASHED INTO THE GUARDRAIL AND THE FRONT AND REAR PASSENGER SIDE DOORS WERE DENTED INWARDS. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND HE NOTICED THAT THE FRONT SPRING STRUT PLATE FAILED ON THE PASSENGER SIDE. THE DEALER STATED THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE THE VEHICLE WAS TOO OLD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V183000 (SUSPENSION:FRONT). THE FAILURE MILEAGE WAS 205,730.
NHTSA ODI #10254282
Mileage unknown · Apr 18, 2007
Suspension
BMW CUSTOMER STATES THAT STRUT PLATE FAILED IN FEB 2007 AND DISCOVERED THERE HAD BEEN A RECALL ON THIS VEHICLE FOR EXACTLY THIS DEFECT**CC *JB
NHTSA ODI #10188998
142,165 miles · Mar 18, 2007
Air BagsStructureSuspensionCrash
WHILE DRIVING AT NIGHT ON INTERSTATE 5, SOUTHBOUND NORTH OF LOS ANGELES IN VICINITY OF SUN VALLEY, MY 1997 BMW 528I STRUCK A LARGE (30 GALLON) PLASTIC BARREL IN THE ROADWAY, IMPACTING THE LOWER FRONT CENTER/RIGHT OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. DAMAGE WAS EXTENSIVE ENOUGH THAT THE INSURANCE COMPANY CONSIDERS IT A TO…
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WHILE DRIVING AT NIGHT ON INTERSTATE 5, SOUTHBOUND NORTH OF LOS ANGELES IN VICINITY OF SUN VALLEY, MY 1997 BMW 528I STRUCK A LARGE (30 GALLON) PLASTIC BARREL IN THE ROADWAY, IMPACTING THE LOWER FRONT CENTER/RIGHT OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. DAMAGE WAS EXTENSIVE ENOUGH THAT THE INSURANCE COMPANY CONSIDERS IT A TOTAL LOSS (EXCEEDING $12,000). THERE IS A NHTSA RECALL OUTSTANDING ON THE 1997 BMW 5 SERIES (RECALL NUMBER 04V183000) REGARDING DEFECTIVE FRONT SUSPENSION/STRUT COMPONENTS, BUT MY CALL TO BMW AT 800-831-1117 DID NOT RESULT IN ANY ASSISTANCE WITH REGARD TO MY VEHICLE. THEY WERE ONLY ABLE TO CONFIRM TWO OTHER RECALL SERVICES THAT HAD BEEN PERFORMED. MY INSURANCE COMPANY IS OFFERING ME A SETTLEMENT FOR TOTAL LOSS, BUT I WOULD PREFER THAT THE CAR BE REPAIRED AND THAT BMW BEAR THEIR SHARE OF THE COST FOR THE SUBSTANTIAL PORTION OF DAMAGE DUE TO THE KNOWN DEFECT.
NHTSA ODI #10185458
55,000 miles · Mar 24, 2005
Suspension
A RATTLING NOISE CAN BE HEARD WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE FRONT STRUTS NEEDED TO BE REPLACED. *AK THE FRONT RIGHT STRUT COLLAPSED AND CAUSED DAMAGE TO THE TIRE. *SC *JB
NHTSA ODI #10107262
Mileage unknown · Jul 2, 2004
Suspension
CONSUMER HAD ALREADY FIXED THE NHTSA RECALL CAMPAIGN #4V183000. ORIGINAL INVOICE WAS SEND TO THE MANUFACTURER IN MAY 2004. AND STILL WAITING FOR THE REIMBURSEMENT. MANUFACTURER CALL THE CONSUMER AND INDICATED THEY WONT HONORING THE RECALL BECAUSE INDEPENDENT SHOP REPAIRED THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA ODI #10080309
12,000 miles · Jul 2, 2004
SuspensionCrash
ON JULY 1, 2004 CONSUMER RECEIVED A RECALL LETTER, PRIOR TO HAVING THE STRUT NHTSA RECALL CAMPAIGN 04V183000 REPAIRS PERFORMED. THE DEFECT OCCURRED. THIS RESULTED IN A COLLISION ON JUNE 25, 2004 WHILE DRIVING AT 35 MPH. CONSUMER LOST CONTROL, AND THE RIGHT TIRE BROKE. AS RESULT, VEHICLE WENT INTO A DITCH. *AK
NHTSA ODI #10080308
Mileage unknown · Jun 16, 2004
Suspension
CONSUMER RECEIVED RECALL 04 V 183 000 CONCERNING FRONT SPRING STRUT PLATE. CONSUMER RECEIVED THIS RECALL NOTICE, AND UNABLE TO GET DEALER TO HONOR THE RECALL BECAUSE THE PREVIOUS OWNER OWNED THE DEALER MONEY. *AK
NHTSA ODI #10079383
38,514 miles · Jun 14, 2004
Suspension
WHILE DRIVING AT 30 MPH, THE CONSUMER HEARD AN EXPLOSION, SOUNDING LIKE A TIRE BLOWOUT. WHILE EXAMINING THE FLAT TIRE, THE CONSUMER DISCOVERED THAT THE RIGHT FRONT STRUT BROKE, PIERCING THE TIRE. SEVERAL MONTHS LATER, THE EXACT SAME THING HAPPENED ON THE OPPOSITE SIDE OF THE VEHICLE. *AK *SC *JB
NHTSA ODI #10068606
88,055 miles · Aug 22, 2003
Suspension
WHILE BACKING OUT OF A PARKING A SPACE THE FLEXIBLE BALL JOINT HOUSING CAME APART. THIS CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE, AND THE STEERING WHEEL TURNED COMPLETELY AROUND. *AK THE FLEX JOINT HOUSING BOLT WENT OUT. THE FLEX JOINT HOUSING BOLTS NEEDED TO BE REPLACED AND THE SLIP RING WAS DAMAGED TO THE WHEEL…
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WHILE BACKING OUT OF A PARKING A SPACE THE FLEXIBLE BALL JOINT HOUSING CAME APART. THIS CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE, AND THE STEERING WHEEL TURNED COMPLETELY AROUND. *AK THE FLEX JOINT HOUSING BOLT WENT OUT. THE FLEX JOINT HOUSING BOLTS NEEDED TO BE REPLACED AND THE SLIP RING WAS DAMAGED TO THE WHEEL SPRING. *SCC *JB
NHTSA ODI #10026782
Official recalls
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Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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1997 BMW 528I Problems, Complaints & Recalls | Skip That Year