2021 BMW 330I

The contact owns a 2021 BMW 330I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 BMW 330I. The contact stated that several attempts were needed in the morning to start the vehicle. The contact stated that while driving at various speeds, the message "Check Control - Engine Unable to Start" even though the vehicle was running and being driven. Additionally, the contact stated that after stopping at a traffic light, the engine ON/OFF engaged; however, after the traffic light changed and the brake pedal was released, the vehicle failed to restart as designed. The contact stated that several attempts were needed to restart the vehicle. The contact stated that after disengaging the ON/OFF feature, the vehicle failed to turn off when the vehicle was parked. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, there was no part available for the repair. The local dealer was contacted, and the contact was informed that there was no information on when parts would become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was unknown.

I bought my car in 2023 with 12,000 miles. I currently have 43,000 on it. I don’t drive it hard and have always had the maintenance done. I had my rear brakes replaced today at BMW and I was told my engine mounts have failed and need to be fixed asap. Was given a quote of 3000.00. My warranty expired literally 2 months ago. I’m told it’s dangerous to drive but how does this happen? Everything I read says they should be lasting 60,000-100,000 miles at least.

The contact owns a 2021 BMW 330I. The contact stated while driving 50 MPH and coming to a stop at a red traffic light, the contact started smelling smoke. There was no warning light illuminated. The contact turned off the vehicle, but the vehicle failed to restart with a message that the vehicle was unable to be restarted displayed. The contact turned on the hazard lights with the vehicle stopped in the middle of the road. The contact then noticed that there was smoke coming from the front end of the vehicle and immediately called 911. The contact stated that while a Metro service employee was attempting to assist the contact in towing the vehicle to the side of the road, the worker noticed that fire had started underneath the vehicle and called the Fire Department. The contact exited the vehicle and noticed that there was fire underneath the front end. The contact stated that the front end of the vehicle then burst into flames. The fire was extinguished by the Fire Department. A Fire Department report was filed. The front end of the vehicle was significantly burned. A Police Officer arrived at the scene but had not filed a report because there was no injury sustained. The Police Officer provided his badge number to the contact. The vehicle was towed to a tow lot, where it was being evaluated by the Insurance Company. The contact stated that the vehicle was a total loss; however, the Insurance Company had not yet confirmed that the vehicle was a total loss. The dealer and the manufacturer were not notified of the failure. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 30,000.

The front axle support and the right front control arm bearing bracket may be separating, which is causing my vehicle to continually fall out of alignment. This ongoing issue is leading to accelerated tire wear, despite the fact that I have not driven many miles. The manufacturer needs to address the underlying cause, as the dealership continues to recommend alignments without resolving the root problem. I have already paid for two alignments, yet the vehicle consistently goes out of alignment again.

The contact owns a 2021 BMW 330I. The contact stated that while the vehicle was parked with the engine running, the engine was shaking abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,672.

I just became aware from Consumer Reports about an upcoming recall on BMWs because of a potential fire hazard with the engine starter relays. I own a 2021 BMW 330i which is one of the models listed. I entered my VIN on the NHTSA and BMW websites and both sites indicated my vehicle has no open recalls. According to NHTSA, BMW will start notifying owners on November 14 about the recall. In the Consumer Reports article and several other articles I read about the recall, owners are being directed to park their vehicles outside and away from buildings and other vehicles. Owners are expected to wait until November 14 to see if their specific vehicle is included in the recall. This is not acceptable! NHTSA needs to hold BMW and other manufacturers accountable for informing owners of a recall in a timely manner; a month and a half delay in notification is unacceptable. Owners need to know if their specific vehicle is one of the ones being recalled. I understand the potential delay in scheduling the repairs because of a shortage of parts. However, there should not be a delay in informing owners about the recall status of their specific vehicles. Please escalate this to whomever is involved in the decision making process at NHTSA.