2019 BMW 330I

I had a coolant leak so I took car in for repair. Mechanic says I have a crack in the oil filter housing. Mechanic told me to check with BMW to see if there was a recall because the oil filter housing was made of plastic and he claimed he heard of recalls for this particular problem. I called BMW and they stated there were no recalls currently on my vehicle, but the plastic housing in BMW's are known to be prone to failure and there were recalls, but not for my vehicle. The warning message initially stated low coolant. Now it states low oil level.

The contact owns a 2019 BMW 330I. The contact stated while driving at approximately 35 MPH, the brake pedal was depressed and there was an abnormal sound. The contact stated that while the brake pedal was depressed, the brakes failed to engage as designed. No warning light was illuminated; however, the "Electronic Stability Control System Malfunctioning" message was displayed on the instrument panel. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

BMW updates the car software by sending Remote Software Updates (RSU) using the the Over The Air (OTA) method. The updates include Driver Assistance updates and fixes. My car amongst many other BMW owners worldwide are reporting on the internet that the RSU process is not working and that the updates download OTA to the car but they do not do the final installation step. FYI OTA is currently the only method BMW uses to send updates to the vehicles . BMW replies to queries about the failure by directing owners to their dealers. The dealers than update the latest RSU at their facility . Cars in warranty are not charged by the dealers , but cars out of warranty are quoted in excess of $400 to install the updates. FYI updates are sent several times per years so those which require dealer service to install are faced with excessive cost for the updates. I currently refused to pay the dealer to install the latest RSU and my car is now at risk of not receiving the latest safety updates. Below is a snapshot of my car screen showing the update in limbo and requiring a dealer fix to perform "step 3" [XXX] Thank you , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During my ownership of this vehicle, it started developing a terrible vinegar/mildew smell when turning on A/C a while ago, which is really unpleasant. This is concerning to me because I am afraid of potential health risks, and as a premium vehicle, this type of problem is not acceptable in my opinion. I am also an owner of a 1998 BMW that exhibits zero AC issues, so it is quite frustrating that a ~20 year newer vehicle has this issue and this feels like a design flaw of my newer vehicle. I have spoken to my dealer couple times and they claimed changing my air filter cabin would help, but it hasn’t. The dealer has explained to me that they would need to perform a deep clean in the AC vents to completely remove the smell and I would need to pay out of pocket, which I don’t believe is fair. As a result, I have contacted BMW HQ, but they have told me that this is not something they can assist with. Therefore, I am reaching out to NHTSA to request further assistance.

My 2019 BMW 330i experienced a serious malfunction. The car intermittently blacked out upon pressing the start engine button, and then it began accelerating on its own without pressing the accelerator pedal. This occurred multiple times, and the issue has not been resolved or explained by the service center, which has resulted in a significant safety concern. What component or system failed or malfunctioned, and is it available for inspection upon request? It appears that the issue might be related to the car's ignition and acceleration system. How was your safety or the safety of others put at risk? The car began accelerating on its own without pressing the accelerator pedal. This could be extremely dangerous if it happened while driving, as it could lead to loss of control and a potential accident. Fortunately, I was parked when this occurred. Has the problem been reproduced or confirmed by a dealer or independent service center? BMW Mountain View, CA service center were not able to reproduce it. They just changed the 12V battery but were not able to provide concrete reason or reproduce the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the service center but not by the manufacturer, police, insurance representatives, or others. Despite multiple requests from both myself and the dealership for further examination, BMW North America is not willing to involve their engineering team. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages prior to the issue. This situation could have been very serious if the unintended acceleration happened while driving. I was fortunately parked at the time and did not try to put the car in gear to avoid any potential accidents.

Had a passenger restraint system malfunction error warning light. Took the car to the dealer for service and they replaced the air bag repair wiring harness from the ACSM (air bag control unit) control module to both knee air bags. This did not fix the error, so they then replaced the air bag control unit. Error message is now not present. Dealer stated air bags would not deploy unless I had the repairs done, yet they stated that this safety issue was not covered by my warranty. Car is 2019 model with less than 20,000 miles.

I was driving on the 5 North Freeway near downtown Stockton at around 9:30 AM when, the sunroof on my car exploded. There was no visible objects or debris that had gone airborne that hit the car. The sunroof was closed and the sun shade was opened. The loud explosion sent glass throughout the interior of the car, left my ears ringing for ten minutes, and nearly cased me to get in a car accident. I inspected the interior of the car and could not find any debris associated with the incident. This incident posses a big danger and could even lead to serious injuries.