2008 BMW 328XI

The contact owns a 2008 BMW 328XI. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified about the issue and confirmed that parts were not yet available. The contact was also informed that the vehicle was still safe to drive despite the parts for the recall not being available. The manufacturer was also notified of the issue and informed him that the vehicle was not safe to drive; he was instructed to leave the vehicle parked until parts for the recall were available. The contact was referred back to the dealer for a loaner vehicle; however, the dealer stated that there were no loaner vehicles available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2008 BMW 328XI. The contact stated that while driving at 60 MPH on the highway, the engine failed. The contact pulled over to the emergency lane. There were no warning lights illuminated. The contact restarted the vehicle and drove home safely. The vehicle was taken to a dealer where the failure code was not able to be generated and another appointment was made for further testing. The vehicle was not repaired. The contact was also informed that his vehicle could be related to a fuel injection issue. No further information was available. The approximate failure mileage was 147,675.

The contact owned a 2008 BMW 328xi. The contact stated while driving 35 mph, she saw smoke exiting the front passenger side of the vehicle. The contact stated that there was no warning light illuminated. The contact parked and exited the vehicle safely and called 911. The contact stated 25 seconds after exiting the vehicle, the vehicle exploded and caught on fire. The fire department arrived and extinguished the fire. A fire report was filed. The contact stated that there was no injury. A police report was not filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 131,000.

WHILE COMING TO A STOP OR TAKING A TURN THE CAR WILL RANDOMLY SHUT OFF AT WHICH POINT I LOSE TOTAL CONTROL OVER THE CAR. AT THIS POINT I HAVE TO DO MY BEST TO COME TO A STOP SAFELY AND AVOID ANY POTENTIAL ACCIDENT. THE CHECK ENGINE LIGHT WILL COME ON ONCE THE CAR SHUTS DOWN, BUT THE CAR WILL START RIGHT BACK UP AFTERWARDS AND THE CHECK ENGINE LIGHT GOES AWAY. THE CAR WILL DRIVE NORMAL, BUT THIS HAPPENS OFTEN AND SCARED AS THERE IS NO WARNING SIGN OF WHEN THIS IS GOING TO HAPPEN TO ME; I HAVE BEEN LUCKY SO FAR NOT TO GET INTO A MAJOR ACCIDENT.

MY VEHICLE WHILE DRIVING WILL SHUT OFF BUT WITH POWER AT LEAST TWO TIMES. ONCE I RESTART THE CAR AND CONTINUE TO DRIVE THE CAR THEN SHUTS OFF COMPLETELY AND LOSES ALL POWER. THE VEHICLE THEN WILL NOT HAVE ANY HEAD LIGHTS, TURN SIGNALS OR HAZARD LIGHTS WON'T WORK EITHER. TO TRY AND REMEDY THE PROBLEM, THE POWER ADAPTER HAD BEEN REPLACED ONLY FOR THE VEHICLE TO HAVE THE SAME ISSUES.

TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HENDRICK BMW, 6950 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704)-321-4851) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.