2008 BMW 328XI

TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, A STRONG ELECTRICAL BURNING ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED A FUME-LIKE ODOR INTENSIFIED. TOWNE BMW (8215 MAIN STREET, WILLIAMSVILLE, NEW YORK, (716) 505-2100) WAS MADE AWARE OF THE RECALLS VIA A VOICEMAIL MESSAGE BUT THE CONTACT STATED THAT THERE WAS NO RESPONSE FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. PARTS DISTRIBUTION DISCONNECTS FOR NHTSA CAMPAIGN NUMBER 17V683000 (ENGINE AND ENGINE COOLING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM).

TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HILTON HEAD BMW, 1230 FORDING ISLAND RD, BLUFFTON, SC 29910, (843) 815-1501) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER (BOBBY RAHAL BMW OF SOUTH HILLS, 2610 WASHINGTON RD, CANONSBURG, PA 15317, 1-(724) 746-2600) WAS CONTACTED AND PROVIDED NO OPTION OF A LOANER VEHICLE IN THE EVENT OF A FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING AT AN UNKNOWN SPEED, AN ODOR OF BURNING PLASTIC EMITTED THROUGH THE AIR VENTS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO PRINCETON BMW (3630 QUAKERBRIDGE RD, HAMILTON TOWNSHIP, NJ 08619, (609) 570-1520), BUT WAS NOT REPAIRED BECAUSE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). - (RECALL RELATED INCIDENT) TS

RECEIVED 2 RECALL NOTICES FROM BMW USA 11/17 AND 11/17 FOR ISSUES WITH THE BLOWER MOTOR WIRING AND THE ENGINE PCV VALVE HEATER. CONTACTED MY LOCAL DEALERSHIP TO HAVE THEM FIXED. WAS ADVISED THAT THEY DID NOT HAVE AUTHORIZATION FROM THE NATIONAL OFFICE TO PERFORM THE REPAIRS. WHEN QUESTIONED ABOUT HAVING THE PARTS THE SERVICE REPRESENTATIVE ADMITTED THAT THEY COULD GET THE PARTS BUT WOULD NOT BE REIMBURSED FOR THE REPAIR BECAUSE THE NATIONAL OFFICE HAD NOT AUTHORIZED THEIR USE. REPEATEDLY CHECK WITH THEM OVER THE NEXT SEVERAL MONTHS. RECEIVED THE SAME ANSWER AGAIN AND AGAIN. CONTACTED BMW USA DIRECTLY THROUGH THEIR CUSTOMER SERVICE AND SPOKE WITH THEIR REPRESENTATIVE WHO STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE KNOWN SAFETY ISSUES AND WERE HOPING TO HAVE THEM FIXED LATER THIS YEAR. WHEN I INFORMED THEM THAT THE LOCAL DEALERSHIP SAID THEY COULD GET THE PARTS THEY FINALLY ADMITTED THAT YES THEY HAD THEM BUT NOT ENOUGH TO COVER ALL THE RECALLED VEHICLES SO THEY WERE NOT AUTHORIZING REPAIRS YET.

TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RALLYE BMW IN WESTBURY, NEW YORK WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING).

TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT NOTICED A BURNING ODOR OUTSIDE THE VEHICLE THAT WAS SEEPING INTO THE INTERIOR OF THE VEHICLE. IN ADDITION, THERE WERE MORE THAN TWO SEPARATE, UNDISCLOSED FAILURES THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE DEALER (OPEN ROAD BMW OF EDISON, 731 U.S. 1, EDISON, NJ 08817, (732) 985-4575) DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS