VEHICLE HAS A CONSTANT STEERING WHEEL LOCK WARNING. THE STEERING WHEEL DOES NOT ACTUALLY LOCK, BUT THE WARNING IS CONSTANT. DEALER HAS STATED THAT THE ONLY REMEDY IS TO REPLACE THE STEERING WHEEL COLUMN. *TR
2007 BMW 328XI
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all 328XI years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
140 reports with mileage · 58 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
25 reportsSTEERING COLUMN LOCK FAILED AND STRANDED CONSUMER. THIS IS A WELL KNOWN ISSUE IN THE 2007 328XI AND THE MANUFACTURER HAS DONE NOTHING OTHER THAN FORCE THE CONSUMER TO MAKE EXPENSIVE REPAIR/REPLACEMENT OF AN OBVIOUS MANUFACTURING/ENGINEERING FLAW. *JS
I HAD JUST EXITED OFF OF THE FREEWAY AND WAS MAKING A LEFT TURN AT A LIGHT WHEN THE STEERING "LOCKED UP". I COULDN'T GET THE CAR TO STEER AND THE "SERVICE ENGINE SOON" LIGHT CAME ON. LUCKILY, THE CAR "COAST" TO THE SIDE OF THIS NON-BUSY ROAD. I TURNED THE CAR OFF AND RESTARTED AND EVERYTHING WAS BACK TO NORMAL. I WAS ALSO ABLE T…
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I HAD JUST EXITED OFF OF THE FREEWAY AND WAS MAKING A LEFT TURN AT A LIGHT WHEN THE STEERING "LOCKED UP". I COULDN'T GET THE CAR TO STEER AND THE "SERVICE ENGINE SOON" LIGHT CAME ON. LUCKILY, THE CAR "COAST" TO THE SIDE OF THIS NON-BUSY ROAD. I TURNED THE CAR OFF AND RESTARTED AND EVERYTHING WAS BACK TO NORMAL. I WAS ALSO ABLE TO DRIVE BACK HOME WITHOUT ANY ISSUES A COUPLE OF HOURS LATER. HOWEVER, THIS INCIDENT HAS ME AND MY FAMILY FREAKED OUT AS WE FREQUENTLY TRAVEL WITH OUR CHILDREN. I CANNOT IMAGINE THE CONSEQUENCES IF THIS LOCK UP WERE TO HAPPEN ON A FREEWAY AT SPEEDS IN EXCESS OF 60MPH. I HAVE SEEN SEVERAL FOLKS COMPLAIN OF THIS ISSUE AND AM AFRAID IT MAY RESURFACE ANYTIME WITHOUT WARNING. I'LL HAVE MY CAR TAKEN TO A SERVICE SHOP NEAR MY HOME AND HAVE THEM DIAGNOSE, BUT HAVING READ SO MANY COMPLAINTS IT APPEARS TO BE ALONG SIMILAR LINES OF THE STEERING COLUMN ISSUE. HAS BMW OWNED UP TO THIS AND ARE THEY ISSUING A RECALL? *TR
THE CAR FORTUNATELY WAS NOT IN MOTION HOWEVER THE STEERING COLUMN LOCK IS NOT ALLOWING THE STEERING WHEEL TO MOVE AS WELL AS PREVENTING THE CAR TO START. IT SEEMS TO BE A COMMON INHERENT PROBLEM WITH BMW. IN WHICH COSTS THE CONSUMER ~$1800 TO FIX EVEN THOUGH IT'S A MOST LIKELY A SOFTWARE ISSUE AND NOT A PARTS ISSUE. I HAVE FOU…
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THE CAR FORTUNATELY WAS NOT IN MOTION HOWEVER THE STEERING COLUMN LOCK IS NOT ALLOWING THE STEERING WHEEL TO MOVE AS WELL AS PREVENTING THE CAR TO START. IT SEEMS TO BE A COMMON INHERENT PROBLEM WITH BMW. IN WHICH COSTS THE CONSUMER ~$1800 TO FIX EVEN THOUGH IT'S A MOST LIKELY A SOFTWARE ISSUE AND NOT A PARTS ISSUE. I HAVE FOUND NUMEROUS SIMILAR COMPLAINTS ONLINE. *TR
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC STEERING LOCK (ELV) IN THE STEERING COLUMN MALFUNCTIONED AND THE STEERING COMPONENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILU…
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TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC STEERING LOCK (ELV) IN THE STEERING COLUMN MALFUNCTIONED AND THE STEERING COMPONENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
UPON TRYING TO START CAR, CONTROL MESSAGE CAME ON SAID STEERING WHEEL LOCKED, ENGINE WILL NOT START. TURN WHEEL TO START ENGINE. THIS DID NOT WORK, MANY TRIES!. CAR IS NOT RUNNING. IN CHECKING THE INTERNET, FOR A SOLUTION, I FIND MANY WITH THE SAME COMPLAINT FOR THE SAME MODEL & EVEN YEAR BMW. SOMETHING SOUNDS FISHY. THERE …
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UPON TRYING TO START CAR, CONTROL MESSAGE CAME ON SAID STEERING WHEEL LOCKED, ENGINE WILL NOT START. TURN WHEEL TO START ENGINE. THIS DID NOT WORK, MANY TRIES!. CAR IS NOT RUNNING. IN CHECKING THE INTERNET, FOR A SOLUTION, I FIND MANY WITH THE SAME COMPLAINT FOR THE SAME MODEL & EVEN YEAR BMW. SOMETHING SOUNDS FISHY. THERE WAS JUST A RECALL ON THE 3 SERIES FOR SOME SHORT INVOLVING FUSE BOX TO BACK OF CAR WRITTEN UP IN MY LOCAL NEWSPAPER. BMW SAID MY CAR IS NOT INVOLVED. COULD THESE TWO ISSUES BE RELATED? I HAVE MAINTAINED MY CAR PER RECOMMENDED SCHEDULE! BMW OF NORTH AMERICA SAID THE WHEEL LOCK PROBLEM IS NOT WARRANTEED NOR IS IT A RECALL ISSUE. SOUNDS LIKE TOO MANY PEOPLE HAVING THIS SAME PROBLEM FOR THIS NOT TO BE A DEFECT THAT SHOULD BE FIXED BY BMW AT NO CHARGE TO THE CUSTOMER. PLEASE INVESTIGATE AND ADVISE! *TR
A RED STEERING WHEEL AND LOCK APPEARED ON THE DASH OF MY 2007 328XI WHICH DISPLAYS "STEERING WHEEL LOCK" ALERT AND READS THAT THE CAR SHOULD NOT BE TURNED OFF OR ENGINE MAY FAIL TO START. THIS APPEARS TO BE AN ONGOING ISSUE WITH THIS MODEL WHICH IS QUITE EXPENSIVE TO FIX. THE MANUFACTURER SHOULD BE HELD RESPONSIBLE TO FIX THIS…
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A RED STEERING WHEEL AND LOCK APPEARED ON THE DASH OF MY 2007 328XI WHICH DISPLAYS "STEERING WHEEL LOCK" ALERT AND READS THAT THE CAR SHOULD NOT BE TURNED OFF OR ENGINE MAY FAIL TO START. THIS APPEARS TO BE AN ONGOING ISSUE WITH THIS MODEL WHICH IS QUITE EXPENSIVE TO FIX. THE MANUFACTURER SHOULD BE HELD RESPONSIBLE TO FIX THIS KNOWN DEFECT AS IT IS QUITE COMMON IN THIS MODEL AND THERE ARE MANY SIMILAR COMPLAINTS REGARDING THE SAME ISSUE. *TR
ON THE WAY TO WORK THAT MORNING A RED WARNING LIGHT "STEERING WHEEL WITH A PAD LOCK ON THE TOP LEFT CORNER" CAME ON, AFTER PARKING AT WORK I GOT THE MANUAL OUT AND FOUND THAT THIS IS AN ELECTRIC STEERING-WHEEL LOCK FAULT , THE CAR MIGHT NOT START IF SHUT OFF. TOOK IT TO THE DEALER A FEW DAYS LATER, AND THEY CLEARED THE CODE SAYI…
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ON THE WAY TO WORK THAT MORNING A RED WARNING LIGHT "STEERING WHEEL WITH A PAD LOCK ON THE TOP LEFT CORNER" CAME ON, AFTER PARKING AT WORK I GOT THE MANUAL OUT AND FOUND THAT THIS IS AN ELECTRIC STEERING-WHEEL LOCK FAULT , THE CAR MIGHT NOT START IF SHUT OFF. TOOK IT TO THE DEALER A FEW DAYS LATER, AND THEY CLEARED THE CODE SAYING THERE WAS NOTHING WRONG. GOT THE WARNING AGAIN IN DECEMBER, WENT BACK TO THE DEALER, AND NOW THEY SAY A SENSOR IS BAD. THEY NEED TO REPLACE THE STEERING COLUMN FOR $1000.00. *TR
MY 2007 BMW 328XI COMPLETELY POWERED DOWN WHILE I WAS DRIVING. I WAS FORCED TO "COAST" INTO A SIDE LANE ON A BUSY ROAD DURING THE FIRST OCCURRENCE. SINCE THIS FIRST INCIDENT MY CAR HAS BEEN HAVING THIS SAME EXACT ISSUE - RECENTLY, MUCH MORE FREQUENTLY. I FEEL AS IF THIS IS AN INCREDIBLY DANGEROUS ISSUE SINCE THIS HAS HAPPENED WH…
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MY 2007 BMW 328XI COMPLETELY POWERED DOWN WHILE I WAS DRIVING. I WAS FORCED TO "COAST" INTO A SIDE LANE ON A BUSY ROAD DURING THE FIRST OCCURRENCE. SINCE THIS FIRST INCIDENT MY CAR HAS BEEN HAVING THIS SAME EXACT ISSUE - RECENTLY, MUCH MORE FREQUENTLY. I FEEL AS IF THIS IS AN INCREDIBLY DANGEROUS ISSUE SINCE THIS HAS HAPPENED WHILE I HAVE BEEN DRIVING ON INCREDIBLY BUSY STREETS AND I COULD HAVE EASILY GOTTEN INTO SOME FORM OF AN ACCIDENT. *TR
DASHBOARD DISPLAYS "ELECTRONIC STEERING LOCK" ALERT. NO OTHER OUTWARD SYMPTOMS. CAR IS DRIVABLE. DEALER SAYS WHEEL COULD LOCK UP AT ANY TIME AND SAYS A STEERING COLUMN REPLACEMENT ($1400) IS REQUIRED. THIS SEEMS TO BE A VERY PERVASIVE PROBLEM ON MANY BMW MODELS. I UNDERSTAND THAT IT IS SO BAD THAT BMW REPLACES THE STEERING C…
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DASHBOARD DISPLAYS "ELECTRONIC STEERING LOCK" ALERT. NO OTHER OUTWARD SYMPTOMS. CAR IS DRIVABLE. DEALER SAYS WHEEL COULD LOCK UP AT ANY TIME AND SAYS A STEERING COLUMN REPLACEMENT ($1400) IS REQUIRED. THIS SEEMS TO BE A VERY PERVASIVE PROBLEM ON MANY BMW MODELS. I UNDERSTAND THAT IT IS SO BAD THAT BMW REPLACES THE STEERING COLUMN WITH ONE WITHOUT THE STEERING WHEEL LOCK. THEREFORE, THE MANUFACTURER ACKNOWLEDGES THE PROBLEM WITH THE PART. MANY PEOPLE ARE BEING FORCED TO PAY FOR AN EXPENSIVE REPAIR THAT IS OBVIOUSLY DUE TO AN INHERENT AND PERVASIVE PROBLEM THAT THE MANUFACTURERS WILL NOT ACKNOWLEDGE. BMW SHOULD MAKE THIS REPAIR AT NO CHARGE TO THE CUSTOMER. *JS
Official recalls
424V513000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
Jul 3, 2024
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
20V017000 · Air Bags:frontal:driver Side:inflator Module
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
17V676000 · Electrical System:wiring
Oct 25, 2017
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Consequence & remedy
Consequence: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
13V564000 · Air Bags:sensor:occupant Classification
Nov 12, 2013
BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and 760Li sedans, and model year 2006 X5 sports activity vehicles, equipped with certain seat types. The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
Consequence & remedy
Consequence: Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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