2007 BMW 328XI

2007 BMW 328XI SEDAN; LOCKED VEHICLE WITH KEY FOB. RETURNED TO VEHICLE AND KEY FOB WOULD NOT OPEN LOCKS. USED KEY FOB TO ROLL DOWN WINDOWS. INTERNAL BUTTON WOULD NOT UNLOCK DOORS. PULLING TWICE ON DOOR HANDLE WOULD NOT OPEN DOORS. ACTUAL KEY WOULD UNLOCK DRIVER'S DOOR ONLY. DROVE CAR. TRIED INTERNAL BUTTON AGAIN, BUT IT DID NOT WORK. PULLING TWICE ON DRIVER'S DOOR HANDLE WOULD UNLOCK THE DOOR. NO WAY TO OPEN ANY OF THE PASSENGER DOORS. ONLY WAY FOR PASSENGER TO EXIT IS TO GO OUT WINDOW OR THROUGH DRIVER'S SIDE DOOR. KEY FOB WOULD LOCK DOOR BUT NOT UNLOCK DOOR. CAR IS OUT OF WARRANTY BY 2,000 MILES. I HAVE NOT HAD TIME TO TAKE IT TO DEALER/MECHANIC OR ATTEMPT TO REPAIR MYSELF. *TR

HAVE YOU INVESTIGATED WHY BMW HAS NOT OFFERED A FIX FOR TRAPPING THEIR CUSTOMERS IN THE CAR WHEN A DOOR LOCK ACTUATOR FAILS AND BLOWS A FUSE? THIS IS A COMMON EVENT ON THE 2007 328 MODEL. WHAT HAPPENS IS A POWER DOOR LOCK ACTUATOR FAILS DURING THE UNLOCK PROCESS AND THE INCREASE IN AMPERAGE CAUSES 2 FUSES TO BLOW. THIS PREVENTS ANY OF THE CAR'S DOOR LOCKS FROM OPENING, THEREBY TRAPPING OCCUPANTS IN THE VEHICLE. THERE IS NO WAY TO UNLOCK THE DOORS FROM INSIDE THE VEHICLE. OCCUPANTS MUST EITHER CLIMB OUT OF A WINDOW OR HAVE SOMEONE UNLOCK THE CAR USING A MECHANICAL KEY FROM OUTSIDE OF THE CAR. PLEASE ADVISE. *TR

2007 BMW 328XI. ELECTRONIC DOOR LOCKS WOULD NOT UNLOCK. NO DOOR COULD BE UNLOCKED FROM INSIDE VEHICLE. NO DOOR COULD BE OPENED FROM INSIDE VEHICLE. PULLING THE INTERNAL DOOR LATCH REPEATEDLY FAILED TO UNLOCK OR OPEN DOOR. PUSHING ELECTRONIC LOCK/UNLOCK BUTTON ON DASHBOARD FAILED TO UNLOCK DOORS. LOWERING WINDOW AND USING MANUAL KEY IN EXTERIOR LOCK UNLOCKED DOOR BUT AS SOON AS KEY WAS ROTATED TO REMOVE FROM LOCK DOOR IMMEDIATELY ELECTRONICALLY RELOCKED. KEY HAD TO BE HELD IN UNLOCK POSITION WHILE INTERIOR DOOR LATCH WAS USED TO OPEN THE DOOR IN ORDER TO OPEN DOOR TO EXIT CAR. SUBSEQUENTLY EXCEPT FOR DRIVER'S DOOR ALL DOORS REMAINED INOPERABLE LOCKED BUT DRIVERS DOOR COULD BE OPENED ONLY MANUALLY WITH MANUAL KEY FROM EXTERIOR OR LATCH FROM INTERIOR WITHOUT AUTOMATICALLY RE-LOCKING. DEALER WAS NOTIFIED AND REPAIRED. DEALER REPORTED THAT A "SHORT" HAD CAUSED FAILURE OF ABILITY TO UNLOCK. EVENT HAS NOT OCCURRED AGAIN IN ONE MONTH. *TR

EARLIER THIS YEAR I WENT ON A WEEKEND TRIP WITH MY FAMILY: MY WIFE ON THE FRONT PASSENGER SEAT, ON THE REAR SEAT MY SISTER AND MY TWO AND A HALF YEAR OLD NIECE ON HER CAR SEAT. WHEN WE ARRIVED TO OUR DESTINATION NONE OF THE PASSENGER DOORS WOULD OPEN; THEY WERE COMPLETELY SHUT AND THEY WOULD NOT OPEN WITH THE INTERNAL CONTROLS, THE REMOTE OR IN ANY OTHER WAY. ONLY THE DRIVERS' DOOR, WHICH IS ALSO THE ONLY DOOR THAT HAS A KEY HOLE, WOULD OPEN. ALL OTHER DOORS ARE KEY-LESS AND REMAINED LOCKED. MY FAMILY HAD TO CLIMB THROUGH THE WINDOWS TO GET OUT OF THE CAR. THIS WAS ESPECIALLY DIFFICULT WITH MY LITTLE NIECE IN THE BACK SEAT. I TOOK THE CAR TO THE DEALERSHIP AND THEY FOUND THE PROBLEM'S CAUSE WAS A BLOWN FUSE. FORTUNATELY WE DID NOT HAVE AN EMERGENCY THAT REQUIRE A QUICK EXIT OF OR ENTRY INTO THE CAR. BUT MY FAMILY AND I ARE VERY CONCERNED ABOUT THE SAFETY HAZARD THIS DESIGN REPRESENT. IN THE EVENT WE WOULD HAVE BEEN REQUIRED TO LEAVE THE VEHICLE IN A RUSH WE COULD NOT HAVE DONE IT. MY WIFE IS NOW PREGNANT I AM REALLY CONCERNED ABOUT HOW SAFE THIS VEHICLE REALLY IS. THE DEALERSHIP AND THE MANUFACTURER ARGUE THAT THIS IS A SIMPLE MALFUNCTION AND THEY CANNOT GUARANTEE IT WON'T HAPPEN AGAIN. THEY ARE OBVIOUSLY DISMISSING THE CASE; I BELIEVE THE SYSTEM SHOULD BE DESIGNED TO ALLOW FOR MANUAL LOCK/UNLOCK OF THE DOORS EVEN IF THE FUSE BLOWS - AT LEAST FROM THE INSIDE. GOOD SAFETY ENGINEERING POLICIES SHOULD STATE THAT IN THE EVENT OF A FUSE BLOW NO SYSTEM SHOULD GET PASSENGERS LOCKED INSIDE THEIR CARS; THIS SHOULD NOT HAPPEN UNDER ANY CIRCUMSTANCE. FAILURE TO FIX THIS REPRESENTS A PASSENGER'S CASUALTY WAITING TO HAPPEN. I HOPE YOU SEE IT THIS WAY TOO. *TR

UNABLE TO OPEN FRONT PASSENGER DOOR AND REAR PASSENGER DOOR DUE TO FAILURE OF FUSE CAUSED BY DEFECTIVE DOOR LOCK ACTUATORS CREATING AN UNSAFE CONDITION IN THE EVENT OF AN ACCIDENT. THIS IS KNOWN PROBLEM BY BMW AS SERVICE BULLETIN WAS ISSUED. AS A TECHNICAL EXPERT IN THIS FIELD I BELIEVE THIS SHOULD BE A RECALL. THE FAILURE MODE IS UNSAFE AND CAN OCCUR DURING DRIVING, IF FAILURE OCCURS DURING DRIVING PASSENGERS CANNOT EXIT THE VEHICLE. THE LOCKING SYSTEM DOES NOT COMPLY TO FMVSS206 S4.1.3 AS THERE IS NO ABILITY TO UNLOCK THE MECHANISM ONCE THE DOOR IS LOCKED AND THE FUSE FAILS. *TR