NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
26 reportsClear category filter65,700 miles · Aug 8, 2011
Latches/locks/linkages
2007 328XI CURRENTLY AT 65700MI. UNABLE TO UNLOCK CAR USING KEY FOB OR INSIDE BUTTON ON DASH. WINDOWS WORK, HANDLES LIGHT UP. CAN HEAR AN AUDIBLE SOUND WHEN CAR IS TRYING TO UNLOCK. CANNOT OPEN WITHOUT USING VALET KEY. CAN EXIT FROM DRIVER SIDE ONLY USING HANDLE. ALL OTHER DOORS CANNOT UNLOCK AS WELL AS GAS CAP. SAFETY HAZARD IF…
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2007 328XI CURRENTLY AT 65700MI. UNABLE TO UNLOCK CAR USING KEY FOB OR INSIDE BUTTON ON DASH. WINDOWS WORK, HANDLES LIGHT UP. CAN HEAR AN AUDIBLE SOUND WHEN CAR IS TRYING TO UNLOCK. CANNOT OPEN WITHOUT USING VALET KEY. CAN EXIT FROM DRIVER SIDE ONLY USING HANDLE. ALL OTHER DOORS CANNOT UNLOCK AS WELL AS GAS CAP. SAFETY HAZARD IF PASSENGERS CANNOT EXIT VEHICLE FOR ANY REASON. *TR
NHTSA ODI #10418066
49,000 miles · Jul 19, 2011
Electrical SystemLatches/locks/linkages
THE POWER LOCKS IN MY 2007 BMW 328XI SUDDENLY STOPPED WORKING. THE ALARM ARMS/DISARMS WITH THE USUAL BUTTON PRESSES, BUT THERE IS OTHERWISE NOTHING THAT TAKES PLACE. OBVIOUS SAFETY ISSUE. WHILE VALET KEY UNLOCKS FRONT, DRIVER-SIDE DOOR -- DIDN'T TEST PASSENGER'S -- THE FUEL DOOR REMAINS LOCKED. I HAVE A BUSINESS TRIP PLANN…
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THE POWER LOCKS IN MY 2007 BMW 328XI SUDDENLY STOPPED WORKING. THE ALARM ARMS/DISARMS WITH THE USUAL BUTTON PRESSES, BUT THERE IS OTHERWISE NOTHING THAT TAKES PLACE. OBVIOUS SAFETY ISSUE. WHILE VALET KEY UNLOCKS FRONT, DRIVER-SIDE DOOR -- DIDN'T TEST PASSENGER'S -- THE FUEL DOOR REMAINS LOCKED. I HAVE A BUSINESS TRIP PLANNED EARLY IN THE MORNING. THE SAVING GRACE IS THAT I DIDN'T ENCOUNTER THIS FUEL DOOR FIASCO ON I-95 IN SOME BACKWOODS TOWN, BUT WOW... HOW IS THIS NOT A RECALL?!?!?! I SEE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE! DOES SOMEONE NEED TO DIE FIRST? WOW! *KB
NHTSA ODI #10413658
65,000 miles · Jul 7, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT NONE OF THE POWER LOCKS WERE FUNCTIONING. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO OPEN THE FRONT PASSENGER SIDE DOOR MANUALLY BY USING THE KEY. WHEN THE CONTACT ENTERED THE VEHICLE HE NOTICED THAT NONE OF THE DOOR…
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TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT NONE OF THE POWER LOCKS WERE FUNCTIONING. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO OPEN THE FRONT PASSENGER SIDE DOOR MANUALLY BY USING THE KEY. WHEN THE CONTACT ENTERED THE VEHICLE HE NOTICED THAT NONE OF THE DOORS, EXCEPT THE FRONT PASSENGER SIDE DOOR WOULD OPEN FROM THE INTERIOR. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT COULD BE OPENED FROM THE INTERIOR OR EXTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MAIN FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
NHTSA ODI #10410879
40,000 miles · Jul 3, 2011
Latches/locks/linkages
SIB 51 19 07, CAR DOOR LOCKS FAILED AND WAS FORCED TO EXIT THROUGH WINDOW. *TR
NHTSA ODI #10410343
52,000 miles · Jun 19, 2011
Latches/locks/linkages
NONE OF MY DOORS WILL UNLOCK IN MY 2007 328XI WITH ONLY 52,000 MILES. I HAVE TO ROLL DOWN THE WINDOW AND USE THE MANUAL KEY AND THEN IT ONLY UNLOCK MY DRIVER DOOR...ALL OTHER DOORS AND THE GAS TANK WILL NOT UNLOCK....NOT EVEN PULLING THE HANDLES FROM THE INTERIOR. THIS IS A VERY BAD DESIGN FLAW AND A MAJOR SAFETY HAZARD. I HA…
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NONE OF MY DOORS WILL UNLOCK IN MY 2007 328XI WITH ONLY 52,000 MILES. I HAVE TO ROLL DOWN THE WINDOW AND USE THE MANUAL KEY AND THEN IT ONLY UNLOCK MY DRIVER DOOR...ALL OTHER DOORS AND THE GAS TANK WILL NOT UNLOCK....NOT EVEN PULLING THE HANDLES FROM THE INTERIOR. THIS IS A VERY BAD DESIGN FLAW AND A MAJOR SAFETY HAZARD. I HAVE A 5 AND A 2 YEAR OLD. WHAT IF I WERE TO HAVE AN EMERGENCY WHERE MY BATTERY WERE TO DIE AND THE WINDOWS WERE UP. I AND MY CHILDREN WOULD PERISH IN THE HEAT OF OUR GEORGIA SUMMER. THE ENGINEERS NEED TO FIX THIS SAFETY HAZARD IMMEDIATELY OTHERWISE A LIFE IS GOING TO DIE! *TR
NHTSA ODI #10407416
83,000 miles · Mar 28, 2011
Latches/locks/linkages
2007 BMW 328XI. THE DOORS WILL NOT OPEN UTILIZING REMOTE NOR OPEN/CLOSE LOCK BUTTON IN THE CAR. THIS IS A SAFETY ISSUE BECAUSE ONLY THE DRIVER SIDE DOOR CAN OPEN EVEN FROM THE INSIDE. *TR
NHTSA ODI #10393536
52,660 miles · Jan 13, 2011
Latches/locks/linkages
THIS IS A SAFETY ISSUE THAT NHTSA HAS LEARNED OF THROUGH SEVERAL COMPLAINTS. WHY HASN'T ANYTHING BEEN DONE? MY 2007 BMW 328XI DOOR LOCK ACTUATORS HAVE FAILED AT 52,660 MILES: THE KEY FOB WILL NOT UNLOCK THE DOORS (THE DOOR HANDLES WILL LIGHT UP). I HAVE TO USE THE VALET KEY TO UNLOCK THE DOOR, BUT ONLY THE DRIVER AND REAR PASS…
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THIS IS A SAFETY ISSUE THAT NHTSA HAS LEARNED OF THROUGH SEVERAL COMPLAINTS. WHY HASN'T ANYTHING BEEN DONE? MY 2007 BMW 328XI DOOR LOCK ACTUATORS HAVE FAILED AT 52,660 MILES: THE KEY FOB WILL NOT UNLOCK THE DOORS (THE DOOR HANDLES WILL LIGHT UP). I HAVE TO USE THE VALET KEY TO UNLOCK THE DOOR, BUT ONLY THE DRIVER AND REAR PASSENGER DOORS WILL UNLOCK. EACH OF THESE DOORS (DRIVER AND REAR PASSENGER) CAN ONLY BE UNLOCKED FROM THE INSIDE BY PULLING ON THE HANDLE. THE OTHER TWO DOORS CANNOT BE UNLOCKED AT ALL. THIS ISSUE IS OBVIOUSLY A SAFETY CONCERN: SUPPOSE I WERE IN AN ACCIDENT AND THE ONLY WAY OUT OF THE CAR WAS ONE OF THE TWO DOORS WHICH ARE NOT UNLOCKABLE? *TR
NHTSA ODI #10376543
31,416 miles · Dec 27, 2010
Latches/locks/linkages
MY AUTOMATIC DOOR LOCKS FAILED IN OCTOBER 2010. A FUSE WAS REPLACED. THEN THEY FAILED AGAIN IN DECEMBER 2010. BOTH TIMES I WAS OUTSIDE OF THE CAR. I USED THE MANUAL KEY IN THE KEY FOB TO OPEN THE DRIVER'S DOOR. IF I HAD BEEN INSIDE OF THE CAR WHEN IT HAPPENED, THE ONLY WAY OUT WOULD HAVE BEEN THROUGH THE WINDOWS. WHEN THE …
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MY AUTOMATIC DOOR LOCKS FAILED IN OCTOBER 2010. A FUSE WAS REPLACED. THEN THEY FAILED AGAIN IN DECEMBER 2010. BOTH TIMES I WAS OUTSIDE OF THE CAR. I USED THE MANUAL KEY IN THE KEY FOB TO OPEN THE DRIVER'S DOOR. IF I HAD BEEN INSIDE OF THE CAR WHEN IT HAPPENED, THE ONLY WAY OUT WOULD HAVE BEEN THROUGH THE WINDOWS. WHEN THE LOCKS FAILED, ALL DOORS WERE FROZEN CLOSED AND THE INTERIOR OVERRIDE DID NOT WORK. THIS COULD BE SERIOUS IF THERE WAS A NEED TO QUICKLY EXIT THE CAR. ESPECIALLY IF IT INVOLVED PETS, CHILDREN, THE ELDERLY. *TR
NHTSA ODI #10372601
70,000 miles · Dec 24, 2010
Latches/locks/linkagesInjury
2007 BMW 328XI. LOCKING SYSTEM FAILED. UNABLE TO UNLOCK PASSENGER DOORS EITHER WITH THE KEY OR BY PULLING THE DOOR HANDLE FROM THE INSIDE. ONLY THE DRIVER DOOR WAS ABLE TO OPEN FROM THE INSIDE. THIS PRESENTS A SIGNIFICANT SAFETY ISSUE. I HAD TO HAVE MY WIFE AND KIDS CRAWL OUT THE WINDOWS ON CHRISTMAS EVE IN THE CHURCH PAR…
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2007 BMW 328XI. LOCKING SYSTEM FAILED. UNABLE TO UNLOCK PASSENGER DOORS EITHER WITH THE KEY OR BY PULLING THE DOOR HANDLE FROM THE INSIDE. ONLY THE DRIVER DOOR WAS ABLE TO OPEN FROM THE INSIDE. THIS PRESENTS A SIGNIFICANT SAFETY ISSUE. I HAD TO HAVE MY WIFE AND KIDS CRAWL OUT THE WINDOWS ON CHRISTMAS EVE IN THE CHURCH PARKING LOT SO THAT WE COULD ATTEND CHURCH. BMW NEEDS TO ISSUE A RECALL AND HAVE THIS PROBLEM FIXED PROPERLY. *TR
NHTSA ODI #10372358
56,000 miles · Nov 6, 2010
Electrical SystemFuel System, GasolineLatches/locks/linkages
I HAVE A 1999 BMW 328I THAT I PURCHASED IN 2005 FOR $25,000 I JUST PURCHASED A 2007 BMW 328XI ON MAY WITH 54K MILES ON 11/1/10 IT TURNED OUT THAT I BOUGHT A $35,000 DEATH TRAP WITH THE DOORS NOT OPENING OR THE GAS TANK TO TAKE IT TO THE DEALERSHIP SO NOW IT JUST SITS THERE IN MY DRIVEWAY. MY 1999 WITH STILL DOES THAT SAME PROBLE…
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I HAVE A 1999 BMW 328I THAT I PURCHASED IN 2005 FOR $25,000 I JUST PURCHASED A 2007 BMW 328XI ON MAY WITH 54K MILES ON 11/1/10 IT TURNED OUT THAT I BOUGHT A $35,000 DEATH TRAP WITH THE DOORS NOT OPENING OR THE GAS TANK TO TAKE IT TO THE DEALERSHIP SO NOW IT JUST SITS THERE IN MY DRIVEWAY. MY 1999 WITH STILL DOES THAT SAME PROBLEM BUT OFF AND ON NOT LIKE THIS 2007 DEATH TRAP. I'M NEVER EVER BUYING A BMW AGAIN. *TR
NHTSA ODI #10364290
Official recalls
4Jul 3, 2024
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Oct 25, 2017
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Consequence & remedy
Consequence: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
Nov 12, 2013
BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and 760Li sedans, and model year 2006 X5 sports activity vehicles, equipped with certain seat types. The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
Consequence & remedy
Consequence: Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗