NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
26 reportsClear category filter48,000 miles · Jun 4, 2018
Latches/locks/linkages
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE ONLY DOOR THAT OPENED WAS THE FRONT DRIVER'S DOOR. THE OTHER DOORS FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICL…
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TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE ONLY DOOR THAT OPENED WAS THE FRONT DRIVER'S DOOR. THE OTHER DOORS FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. *TT
NHTSA ODI #11099846
75,000 miles · Mar 10, 2014
Electrical SystemLatches/locks/linkages
THE DOOR LOCKING MECHANISM FAILED, MAKING ALL OF THE PASSENGER DOORS UNUSABLE, EVEN FROM THE INSIDE. IF THERE ARE PEOPLE IN THE VEHICLE, THEY CANNOT GET OUT EXCEPT THROUGH THE DRIVER'S DOOR, REPRESENTING A MAJOR SAFETY HAZARD. IN THE CASE OF FIRE OR OTHER EMERGENCY, PASSENGERS IN MY CAR WOULD HAVE BEEN TRAPPED, UNABLE TO ESCAPE …
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THE DOOR LOCKING MECHANISM FAILED, MAKING ALL OF THE PASSENGER DOORS UNUSABLE, EVEN FROM THE INSIDE. IF THERE ARE PEOPLE IN THE VEHICLE, THEY CANNOT GET OUT EXCEPT THROUGH THE DRIVER'S DOOR, REPRESENTING A MAJOR SAFETY HAZARD. IN THE CASE OF FIRE OR OTHER EMERGENCY, PASSENGERS IN MY CAR WOULD HAVE BEEN TRAPPED, UNABLE TO ESCAPE THE VEHICLE BECAUSE THERE IS NO MECHANICAL LOCK RELEASE ON THE INSIDE OF THE CAR. BMW HAS RELEASED A SERVICE BULLETIN TO REPLACE FUSE 57 WITH A 20 AMP FUSE INSTEAD OF A 15 AMP FUSE, BUT THIS DOES NOT FIX THE BASIC PROBLEM OF HAVING NO ESCAPE FROM THE INSIDE OF THE VEHICLE. EVEN AFTER REPLACING THE FUSE WITH A 20A, IT BLEW AGAIN AND WOULD HAVE TRAPPED PASSENGERS AGAIN. I FEEL VERY UNSAFE TRANSPORTING MY FAMILY IN THIS VEHICLE KNOWING THAT THIS SAFETY HAZARD HAS PERSISTED SO LONG WITHOUT A RECALL. *TR
NHTSA ODI #10568116
80,000 miles · May 21, 2013
Electrical SystemLatches/locks/linkages
MY 2007 328XI BMW DRIVER'S SIDE DOOR WILL NOT UNLOCK OR LOCK. SEEMS TO BE A COMMON ISSUE AND A RECALL NEEDS TO BE DONE WITH THESE... *TR
NHTSA ODI #10513064
82,000 miles · Mar 27, 2013
Electrical SystemLatches/locks/linkages
DOOR LOCKS DO NOT OPEN, DOORS NOT ABLE TO OPEN. FUEL DOOR TRAPPED CLOSED. *TR
NHTSA ODI #10504766
48,000 miles · Jan 29, 2013
Latches/locks/linkages
TL* THE CONTACT OWNS A 2007 BMW 328 XI. THE CONTACT STATED THAT WHILE PARKED, THE REMOTE KEY FOB FAILED TO UNLOCK ALL OF THE DOORS AND THE KEY HAD TO BE USED TO MANUALLY UNLOCK THE DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT TH…
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TL* THE CONTACT OWNS A 2007 BMW 328 XI. THE CONTACT STATED THAT WHILE PARKED, THE REMOTE KEY FOB FAILED TO UNLOCK ALL OF THE DOORS AND THE KEY HAD TO BE USED TO MANUALLY UNLOCK THE DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000.
NHTSA ODI #10495127
105,000 miles · Oct 9, 2012
Electrical SystemLatches/locks/linkages
I OWN A 07 BMW 328XI, ON 10/03/12 I GOT OUT OF MY CAR AND TRIED LOCKING IT AND ONLY TWO DOORS LOCKED. THE DOORS WOULD NOT UNLOCK WITH THE FOB OR THE DOOR SWITCH LOCATED IN THE CAR. IN ORDER TO GET INTO CAR I HAD TO CLIMB OVER THE PASSENGERS SEAT AND WHEN IT WAS TIME TO GET OUT THE SAME HAD TO HAPPEN. I CALLED MY LOCAL DEALER AN…
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I OWN A 07 BMW 328XI, ON 10/03/12 I GOT OUT OF MY CAR AND TRIED LOCKING IT AND ONLY TWO DOORS LOCKED. THE DOORS WOULD NOT UNLOCK WITH THE FOB OR THE DOOR SWITCH LOCATED IN THE CAR. IN ORDER TO GET INTO CAR I HAD TO CLIMB OVER THE PASSENGERS SEAT AND WHEN IT WAS TIME TO GET OUT THE SAME HAD TO HAPPEN. I CALLED MY LOCAL DEALER AND THEY TOLD ME THAT IT WAS A ACTUATOR PROBLEM, SO ASKED IF THERE WAS ANYTHING I COULD DO TO GET THE DOORS UNLOCKED TILL MY APPT. I MADE. HE PROCEEDED TO TELL ME NO AND UPON READING SOME FORUMS HE COULD HAVE SAID USE THE KEY HIDDEN IN THE FOB TO UNLOCK THE DOOR OR CHECK THE #57 FUSE WHICH CONTROLS THE LOCKS. UNFORTUNATELY, I PRETTY DISAPPOINTED WITH MY DEALER BECAUSE HE COULD HAVE POTENTLY PUT ME IN A DANGEROUS SITUATION, HE COULD HAVE TOLD ME THESE THINGS BUT HE CHOICE TO SAY NOTHING TO GET ME IN THERE. THIS IS A KNOW PROBLEM WITH BMW'S AND COULD BE A DANGEROUS PROBLEM IF THE CAR WAS TO RUN OFF THE ROAD IN A BODY OF WATER AND THE PERSON HAS TO OVER SEATS TO GET BECAUSE OF THE DRIVERS DOOR NOT BEING ABLE TO OPEN. *TR
NHTSA ODI #10479407
38,000 miles · Sep 12, 2012
Electrical SystemLatches/locks/linkages
91 YEAR OLD PERSON COULD NOT GET OUT OF THE CAR, FUSE 57 FAILED AND ALL DOORS WERE LOCKED AND ALSO DOOR HANDLES AND KEY FOB WERE INOPERATIVE. BMW SHOULD HAVE A MANDATORY RECALL FOR THIS DANGEROUS SAFETY ISSUE. IF AN ACCIDENT OCCURS, PEOPLE COULD BE TRAPPED IN THE CAR. WHAT A DISGRACE BMW! *TR
NHTSA ODI #10475181
37,000 miles · Jun 3, 2012
Latches/locks/linkages
THE POWER LOCKS DO NOT WORK. THE LOCKS ON THE DRIVER AND PASSENGER FRONT DOORS WERE LOCKED BUT THE BACK DOORS WERE NOT LOCKED. I COULD NOT OPEN THE DOOR ON THE FRONT PASSENGER AT ALL. I COULD OPEN THE DRIVER DOOR MANUALLY AND THATS PRETTY MUCH IT. *TR
NHTSA ODI #10460422
Mileage unknown · Dec 28, 2011
Electrical SystemLatches/locks/linkages
CAR LOCKS BUT THEN WILL NOT UNLOCK, I HAVE TO MANUALLY UNLOCK THE DRIVER DOOR. PASSENGER DOORS WILL NOT UNLOCK AT ALL. THIS HAS HAPPENED TO ME TWICE, THE FUSE KEEPS BLOWING OUT. I HAVE CHANGED THE FUSE TWICE IN 3 MONTHS. I HAVE LOOKED THIS PROBLEM UP ONLINE AND THIS SEEMS TO BE A MAJOR PROBLEM FOR THE 2007 BMW 328XI. THIS I…
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CAR LOCKS BUT THEN WILL NOT UNLOCK, I HAVE TO MANUALLY UNLOCK THE DRIVER DOOR. PASSENGER DOORS WILL NOT UNLOCK AT ALL. THIS HAS HAPPENED TO ME TWICE, THE FUSE KEEPS BLOWING OUT. I HAVE CHANGED THE FUSE TWICE IN 3 MONTHS. I HAVE LOOKED THIS PROBLEM UP ONLINE AND THIS SEEMS TO BE A MAJOR PROBLEM FOR THE 2007 BMW 328XI. THIS IS OBVIOUSLY A HUGE SAFETY PROBLEM AND NEEDS TO BE ADDRESSED. I HAVE TWO CHILDREN AND THE THOUGHT OF SOMETHING HAPPENING WHERE WE ARE UNABLE TO GET OUT OF THE CAR FRIGHTENS ME. *TR
NHTSA ODI #10441568
30,122 miles · Oct 11, 2011
Electrical SystemLatches/locks/linkages
DOORS REMAINED IN LOCKED POSITION AND WOULD NOT RESPOND TO REMOTE ON FOB OR CENTRAL DOOR CONTROL INTERNALLY. DRIVER, PASSENGER, AND REAR DOORS WOULD NOT OPEN MANUALLY ONCE DOOR LATCH DEPRESSED. DRIVER DOOR ONLY OPENED THROUGH WINDOW TO ALLOW PASSENGERS IN FRONT AND REAR SEATS TO EXIT. OBVIOUSLY, VERY DIFFICULT TO EXIT. AFTER I…
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DOORS REMAINED IN LOCKED POSITION AND WOULD NOT RESPOND TO REMOTE ON FOB OR CENTRAL DOOR CONTROL INTERNALLY. DRIVER, PASSENGER, AND REAR DOORS WOULD NOT OPEN MANUALLY ONCE DOOR LATCH DEPRESSED. DRIVER DOOR ONLY OPENED THROUGH WINDOW TO ALLOW PASSENGERS IN FRONT AND REAR SEATS TO EXIT. OBVIOUSLY, VERY DIFFICULT TO EXIT. AFTER INITIAL INCIDENT, NO PASSENGERS COULD RIDE IN CAR UNTIL ISSUE WAS RESOLVED. *KB
NHTSA ODI #10429534
Official recalls
4Jul 3, 2024
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Oct 25, 2017
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Consequence & remedy
Consequence: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
Nov 12, 2013
BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and 760Li sedans, and model year 2006 X5 sports activity vehicles, equipped with certain seat types. The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
Consequence & remedy
Consequence: Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗