2007 BMW 328XI

The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 25 MPH, there was smoke and a burning odor entering the cabin of the vehicle. There was a smoldering sound coming from the dashboard. The contact turned off the vehicle; however, the vehicle remained hot, and the smoke started to increase as if the vehicle was not turned off. The contact disconnected the battery to get the smoke to settle and get the engine to cool down. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 200,000. Parts distribution disconnect.

The contact owned a 2007 BMW 328XI. The contact stated that upon reaching his destination, he observed smoke emanating from the engine compartment. After a visual inspection, the contact then observed flames within the engine compartment, shortly after which the entire vehicle became engulfed in flames. Emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed and no injuries were reported. The vehicle was towed to the dealer for inspection but did not provide the contact with diagnostic information. The vehicle was towed to a towed yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was unknown.

The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle and driving at an undisclosed speed, there was an abnormal oil odor detected. The vehicle was towed to the dealer where it was diagnosed that the valve cover was leaking oil and the head gasket cover needed to be replaced. The dealer informed her that the failure was not related to the recall. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 17V676000 (Electrical System) and 22V119000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced an unstated failure and was no longer driving the vehicle. Parts distribution disconnect. The failure mileage was unknown

The contact owned a 2007 BMW 328i. The contact stated that upon pulling into the driveway, he saw smoke coming out from underneath the hood. There was no warning light illuminated. The contact immediately exited the vehicle. The contact stated that the fire started inside the hood and extended to the rest of the vehicle. The contact stated that there were explosions of fire with objects flying all over the place. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There was no police report filed. The contact stated that he sustained minor injuries but did not seek medical assistance. The vehicle was towed to the dealer where it was totaled. The contact later received a recall notification of NHTSA Campaign Number: 17V683000 (Engine And Engine Cooling), which he associated with the failure. The manufacturer was notified of the failure. The failure mileage was unknown.