2007 BMW 328XI

TL THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. HERB CHAMBERS BMW OF SUDBURY (128 BOSTON POST RD, SUDBURY, MA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF SPRINGFIELD, 391 ROUTE 22 E, SPRINGFIELD, NJ) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AT 1-800-831-1117, BUT THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR WILL NOT STOP OVER HEATING AND CUTS OFF WHEN IN THE MIDDLE OF THE HIGHWAY WHEN I WAS GOING 65 MPH I ALMOST WASN'T ABLE TO MAKE IT OFF THE ROAD BECAUSE I DIDN'T HAVE ANY POWER STEERING WHEN IT CUT OFF. I HAVE HAD THE THERMOSTAT WATER PUMP RADIATOR N HOSES AND RESERVOIR REPLACED. AND THE CAR STILL OVER HEATS THERE IS A OPEN RECALL ON THE CAR AND THE DEALER HASN'T INFORMED ME WHEN I CAN BRING IT IN TO BE SERVICED.

WHEN DRIVING 40 TO 45 MPH ON A CITY STREET VEHICLE DISPLAYS MODERATE OVERHEAT WARNING AND WITHIN MINUTES DISPLAYS HIGH TEMPERATURE OVERHEAT WARNING AND GOES INTO FAILSAFE MODE WHICH MAKE THE CAR COME TO A HALT. THIS COULD CAUSE A DANGEROUS SITUATION IN A BUSY HIGHWAY. AND AIR FLOW CONTROLLER FOR THE HEATING SYSTEM DOESN'T BLOW HOT AIR.

I RECEIVED NOTICE OF A POTENTIAL AIRBAG RECALL FOR MY CAR. WHEN I WENT TO AIRBAGRECALL.COM WEBSITE AND ENTERED MY CAR INFO. I WAS GIVEN 2 RECALLS (NOT THE AIRBAG) THAT WERE ISSUES IN OCTOBER. (PVC VALVE HEATER; BLOWER MOTOR WIRING) IT HAS ALREADY BEEN 3 MONTHS SINCE THE RECALLS WERE ISSUES AND WHEN I CALLED TO SCHEDULE AN APPT TO HAVE THEM RESOLVED. I WAS TOLD PARTS WOULD NOT BE AVAILABLE FOR 2-6 MONTHS. I CONSIDER 5-9 MONTHS TO GET SAFETY ISSUES ON MY CAR RESOLVED UNREASONABLE. THE MANUFACTURER OBVIOUSLY KNEW ABOUT THE PROBLEM BEFORE THE RECALL WAS EVEN ISSUED. THEY HAVE HAD AMPLE TIME TO IDENTIFY THE QUANTITY NEEDED AND RAMP UP PRODUCTION!

TL* THE CONTACT'S DAUGHTER OWNS A 2007 BMW 328XI. ON TWO OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. ON ONE OCCASION, THE ENGINE OVERHEATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE RECALL WAS EXPECTED TO BEGIN ON DECEMBER 18, 2017. THE FAILURE MILEAGE WAS UNAVAILABLE.

AFTER A SHORT DRIVE I PARKED THE CAR. I STARTED TO NOTICE SMOKE COMING FROM THE VENTS. I CHECKED UNDER THE HOOD BUT COULD NOT SEE ANY SOURCE. AFTER CLOSING THE HOOD I GOT BACK IN THE CAR AND THEN NOTED FLAMES COMING FROM JUST FORWARD OF THE DASH BOARD. WITHIN SECONDS THE ENTIRE CAR WAS ENGULFED IN FLAMES. I AM REPORTING THIS NOW BECAUSE OF THE SAFETY RECALL THAT I JUST HEARD ABOUT ON THIS CAR.

MY CAR SHUTS OFF UNEXPECTEDLY WITH TOTAL LOSS OF POWER CAN NOT USE REMOTE TO UNLOCK CAR DOORS WHILE STUCK INSIDE THE REMOTE KEY WILL NOT RELEASE FROM CAR THE CAR WAS RUNNING WENT A FEW MILES CAME HOME AND CAR JUST SHUT DOWN ELECTRICALLY WITH ME INSIDE ...HAD TO CALL FROM MY CELL PHONE THAT I COULD NOT GET OUT OF THE CAR REPORTS STATE THIS CAN BE FROM A RECALL ON CERTAIN MODELS DUE TO THE BATTERY CABLE CONNECTOR AND FUSE BOX DEGRADE OVER TIME I AM HEARING IMPAIRED SO EMAIL COMMUNICATION IS BEST