2012 BMW 328I

The contact owns a 2012 BMW 328I. The contact stated that while starting the vehicle, the engine overheated, with a message that the engine was overheating displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the same message displayed. The vehicle was able to restart. The vehicle was towed to an independent mechanic, where the vehicle was not diagnosed or repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000.

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

The contact owns a 2012 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part needed for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328I. The contact stated that upon taking the vehicle to an independent mechanic for a diagnostic test, the mechanic discovered a defect with the VANOS bolts. The vehicle was then taken to another independent mechanic for a second opinion, and the contact was provided with the same information as the first mechanic. The contact was provided with information on NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); which the mechanic linked to the failure. The contact called two dealers and was informed that there were no recalls on the VIN. The contact was then referred to the manufacturer, who later referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

The contact owns a 2012 BMW 328I. The contact stated that while driving 65 MPH, a message to pull over immediately was displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328I. The contact received notification of 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump plug connector. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 125,000.

The contact owns a 2012 BMW 328i. The contact stated that upon starting the vehicle, there was smoke coming out from the exhaust pipe, and there was a burning smell coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the oil pan was leaking near the water pump. The dealer replaced the thermostat gasket, the valve cover gasket, the cylinder head cover, the ISA screws and washer, the high-pressure pipe, and the gasket flange. Additionally, the dealer performed an oil change and added coolant to the vehicle. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V608000(Electrical System, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the parts were not yet available. The failure mileage was approximately 115,783. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328I. The contact stated that while driving at approximately 5 MPH, there was smoke coming from the engine compartment. The check engine warning light and several other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the VANOS assembly bolts had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.