2011 BMW 328I

My 2011 328i convertible has the Vanos Cam shaft bolts broken, and the dealership never said anything about the recall for this issue. When I brought it to their attention they gave me a bill for $800 to find what I told them was wrong with the car. For the 10 years I had the car I have only use one dealership for repairs, and had an additional warranty on my vehicle and NOTHING was said about the bolt heads breaking off on the sprocket cam

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328i. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact then stated that he noticed that the front passenger’s side interior door handle disintegrated. The vehicle was taken to an independent mechanic where it was diagnosed that the door handle melted and needed to be replaced. Additionally, the local dealer was notified of the recall notice and confirmed that the parts were not available for the recall repair however, the contact was advised to call the manufacturer. The contact was concerned that touching the door handle could cause harm to a passenger touching the door handle and could catch fire. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that the repair was being developed and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000. Parts distributions disconnect.

The contact owns a 2011 BMW 328I. The contact stated while driving at an unknown speed, there was an abnormal burning odor coming from the vehicle. There was also smoke entering the cabin of the vehicle through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but they were unable to diagnose the vehicle. The vehicle was not repaired. The contact continued to experience the failure. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the Positive Crankcase Ventilation (PCV) valve heater to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 102,000.

The Vanos Cam Tensioners bolts were a known issue (to back out and shear inside of the engine) in my car and a few years prior, and BMW recalled 150,000~ and gave 170,000~ vehicles a 10year unlimited mile warranty on the issue. My car had this issue a month ago and BMW would not help (a year out of the warranty with only 74,000 miles). A BMW dealer diagnosed it and I got it repaired at an independent shop for $5,000+. I’ve seen other people have this issue after the warranty so obviously 10 years was not sufficient. This issue can lead to stalling while driving and rough running. Luckily, I heard the awful noise from my engine before it got worse and could’ve been catastrophic/dangerous. The car did not even have a CEL at the time. This can be a dangerous thing to happen and BMW did not fix all vehicles that were affected which is crazy to me, I also never got even a notice in my 2 1/2 years of ownership! Thank you guys for your time, I am hoping BMW will make this right, but I can’t believe such a large company would try and let something this serious go.

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was white smoke coming through the HVAC vents. The contact pulled over, stopped, and turned off the vehicle. The contact stated that after turning the vehicle on, smoke was coming from the vents. The contact had taken the vehicle to an independent mechanic. The vehicle was repaired; however, the vehicle failure had reoccurred. The contact stated that she smelled burning plastic inside the cabin of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 141,000. VIN tool confirms parts not available.

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The bolts for my VANOS adjuster unit failed at approximately 143,000 miles on my 2011 328i xDrive Wagon (chassis code E91). In 2014, BMW issued a recall (campaign No. 14V-176) for this exact issue. On the first page under the "Model" section, it is stated that the E91 chassis is affected. However, on the second page, the E91 chassis is not listed under "Affected Vehicles". When checking the VIN number, my car does not have an open recall regarding this issue. However, the engine equipped in my car is also equipped in other models that are eligible for the recall, and my engine is clearly suffering from the exact failure described by the recall. I request the NHTSA to investigate why BMW did not include my model in this recall, and require BMW to issue the recall for my model.

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH, the vehicle overheated with an abnormal burning plastic odor coming from the vents on the dashboard. The contact stated that the check engine warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.