2011 BMW 328I

I own a 2011 bmw 328 xi my vamous bolts snapped off and there a recall on it.i being charge 1800 dollar from my understanding it's supposed to be free at charge for safety recalls.my vin number is [XXX] would like to receive a copy of my recall letter thru mail and thru email.my email is [XXX] address is [XXX] . My name is [XXX] u. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle displayed the message "Do Not Drive" with the low engine oil warning light illuminated and the contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact became aware that the engine was extremely low on engine oil. The contact added half a quart of engine oil to the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) for which the VIN was included; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 123,000.

While driving at city speed limit the headlights started flicking on-off very difficult to see in the dark. I pulled over to the side of the road for safety but now realized the turn signals not working and also the hazard lights are not working either. I was in a very dangerous situation sitting on the side of the road without any warning light on. Not only for mine safety but also dangerous for other drivers passing by without seen my car in the dark. Its due to well known BMW FOOTWELL MODULE that has high failure incidents rate but BMW refused not to do a recall. Since this a safety issue NHTSA should request BMW to do a recall instead of just extended the warranty to 10/150K miles which my car is not qualify for. I've contacted BMW customer care but they refused to offer any assistance. I feel that BMW has deserted their customer and leaving a high cost burden on their customers although failure/flaw was directly from BMW.

Engine camshaft bolts sheered off inside top of motor , did searching online and found this common problem in certain years and model. Bmw offered a 10 year replacement campaign for faulty bolts and damage they caused. The only problem is mine is beyond that time period as it just happened. similar to many other BMW owners "it happened after the warranty period has ended" even though defective bolts are still causing problems. This should be a simple be a recall with no warranty period , because bolts are defective and still damaging motors.

Passenger restraint system malfunction alert when car is turned on. Air bag and passenger seatbelt warning lights are on. Passenger seat belt light will never turn off even with no passengers in the car. Air bags for passenger are off when there is a passenger in the car causing a safety concern. BMW wants $1000 to diagnose what the issue is for the airbag light only but not to fix it or check the seat belt light. Already paid them $100 just to tell me exactly what the message said on the car screen. Seeing the same issue all over the internet with flaws in the passenger restraint system for this model and similar models but no fix. Found an extended warranty but does not list the E92 model, all other models are listed.

VANOS Assembly Bolts Broke and engine stalled. Vehicle was taken into dealership two weeks earlier due to check engine light being on. Dealer checked and cleared "check engine errors" and reset and reported that I would need to replace "VANOS Solenoids" intake and exhaust soon so I was told I could drive the car and if the solenoids went out I could still drive the car. two weeks later is when the bolts broke and car stalled and would not restart. At this time I arranged to have the car towed in and after inspecting car I was told that the "VANOS assembly bolts" broke. To better understand the repair I went online and found this. Recall Campaign No. 14V-176: VANOS Assembly Bolts. This is the same issue as the recall so I don't understand why this car or vin was not part of the recall.

While driving my 2011 BMW 328i, I experienced the engine stalling and would not re-start. I had the vehicle towed to an independent BMW mechanic near my house. It was determined that the VANOS cam shaft bolts sheared and went down into the oil pan. I contacted BMW knowing that there was a previous recall on the VANOS bolt failure (Recall Campaign 14V-176: N51, N52K and N52T Engine – Replace VANOS Gear Bolts) and BMW says that my vehicle is not an affected vehicle although the production year matches and the engine type match.

Last Saturday, I was driving to New Jersey. I drove from Brooklyn through the Holland Tunnel with no issues. However, after driving about 4 or 5 miles on the New Jersey Turnpike the fuel pump malfunction light came on and the car started to slow down then jerk. Thankfully, I was able to pull off to the side since vehicles travel at a very high speed on the New Jersey Turnpike. After I pulled off to the side the engine stopped and would not restart. I was able to get a tow to the nearest BMW — BMW of Bloomfield. They took my keys and ran my VIN. The service manager from that location advised me that they could fix the fuel pump for me at no cost because it is a known issue and is covered under code SULEV. However, I would have to leave my car there for the weekend. Since I live in Brooklyn, I decided to get another tow to BMW of Manhattan where my car has been since Saturday. I did not receive a call from the service advisor until Monday evening, to whom I explained everything that I just wrote. He told me that there were no open recalls on my vehicle and he would let me know the cost to replace the fuel pump. I explained to him that the service manager at BMW of Bloomfield said that I absolutely should not be charged for the repair because it is covered for New Jersey and New York customers. Also, I looked up the code and issue on Google and saw that other customers had the same issue and BMW repaired the vehicle at no charge. BMW of Manhattan has stated that they will replace the fuel pump at no charge. However, I will need to pay over $1,000 to replace the fuel pump module and FPR module that both malfunctioned. Though the service advisor acknowledged that the fuel pump failure could have triggered the failure of the fuel pump module and the FPR module.

The Battery died and had to jump start to take it for a replacement. Once the car started, there was warning related to the lighting system malfunction. I couldnt open the windows and the lights were not functional. Even after the battery was replaced, the functions were not restored. Dealer is recommending replacement of FRM module costing $1250. I understand there was a recall/repair offered for 10 years which i just missed by a year. Looks like it is a well known issue and caused by a simple battery issue causing huge safety issues. I had to drive the car to the dealer without any lights/indicator with tremendous risks. It is an irony that they will fix this issue for only 10 years when there is a clear manufacturing defect and safety issue. Would like to get any help on this issue.