2011 BMW 328I

i was driving to work and the car stalled in the middle of traffic when i slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. then the check engine light popped on and is still on, i’ve parked the car since the incident to do some research on what the cause could be.

Last Saturday, I was driving to New Jersey. I drove from Brooklyn through the Holland Tunnel with no issues. However, after driving about 4 or 5 miles on the New Jersey Turnpike the fuel pump malfunction light came on and the car started to slow down then jerk. Thankfully, I was able to pull off to the side since vehicles travel at a very high speed on the New Jersey Turnpike. After I pulled off to the side the engine stopped and would not restart. I was able to get a tow to the nearest BMW — BMW of Bloomfield. They took my keys and ran my VIN. The service manager from that location advised me that they could fix the fuel pump for me at no cost because it is a known issue and is covered under code SULEV. However, I would have to leave my car there for the weekend. Since I live in Brooklyn, I decided to get another tow to BMW of Manhattan where my car has been since Saturday. I did not receive a call from the service advisor until Monday evening, to whom I explained everything that I just wrote. He told me that there were no open recalls on my vehicle and he would let me know the cost to replace the fuel pump. I explained to him that the service manager at BMW of Bloomfield said that I absolutely should not be charged for the repair because it is covered for New Jersey and New York customers. Also, I looked up the code and issue on Google and saw that other customers had the same issue and BMW repaired the vehicle at no charge. BMW of Manhattan has stated that they will replace the fuel pump at no charge. However, I will need to pay over $1,000 to replace the fuel pump module and FPR module that both malfunctioned. Though the service advisor acknowledged that the fuel pump failure could have triggered the failure of the fuel pump module and the FPR module.

Upon starting my vehicle there is a strong smell of gasoline in the cabin. The car was making a noise that has been diagnosed by a mechanic as engine failure and this vehicle is only 10 years old. This car is my only means of transportation. I need someone to help figure out what to do with it. These cars are too costly to consumers to be just be dead in a year span. There is no possible way the manufacture is unaware of these issues. My car has had a burning smell that could never be located by the dealer. Though it all there are still zero safety lights to point me in any direction.. how can it be possible that something seeming so unstable have no warning lights to give indication that something is wrong with it . I’m just tired of all these entities being able to deliberately falsify information to entice me to purchase a vehicle knowing it has failures and safety issues. I don’t have another car. I want to use the one l already paid for. I need someone who cares to help me. I shouldn’t be fearful for my life driving a vehicle on the road. If someone can please look into what can be done by the manufacturer, I would appreciate it. The dealer deems this vehicle inoperable.. where do I go from here???

MY ISSUE IS EXACTLY AS DESCRIBED IN RECALL CAMPAIGN 14V-176, ALSO LISTED AS SI B11 07 14. IT IS A FAULTY VANOS UNIT WITH FAILING BOLTS. MY CAR'S MODEL AND YEAR ARE LISTED IN BOTH OF THESE DOCUMENTS, HOWEVER MY SPECIFIC VIN IS NOT LISTED AS PART OF THE RECALL. MY CAR IS CURRENTLY DAMAGED DUE TO THE VANOS BOLTS SHEARING OFF COMPLETELY AND FALLING INTO THE OIL PAN, AS DESCRIBED EXACTLY IN THE ABOVE RECALL NOTICES. THIS IS THE DIAGNOSIS FROM BMW OF SEATTLE. IT IS VERY CLEAR THAT MY CAR SUFFERS THE SAME FAULTY PART AS LISTED AND SHOULD BE PART OF THE RECALL. I BELIEVE IT IS IN ERROR THAT IT IS NOT. AS IT STANDS, BMW CANNOT HELP ME AND ARE FORCING ME TO PAY OUT OF POCKET. THE SERVICE TECHNICIAN TELLS ME THAT MY VIN SHOULD BE INCLUDED IN THE RECALL AND DOES NOT UNDERSTAND WHY IT ISN'T, BUT BECAUSE IT ISN'T THEY WILL NOT FIX THE ISSUE UNDER THE RECALL. THIS IS A VERY SERIOUS ISSUE. PLEASE CORRECT THE DOCUMENTATION TO INCLUDE MY VEHICLE, WHICH MATCHES THE LISTED VEHICLES IN THE VANOS RECALL PAPERWORK. THANK YOU.

MARCH 13 TH. I LEASE A 328I 2011 A HOUR OR TWO LATER. IT STARTING SHAKING A LOT AND JERKING FORWARD. WHILE FOOT ON BREAK THEN IT CUT OFF I ATTEMPTED TO CUT IT BACK ON AND IT WOULD CUT BACK OF I WAS STUCK FOR A WHILE. SO I CALLED THE. DEALER THEY WAS CLOSED. I WENT THE NEXT DAY. TOLD THEM BOUT THE PROBLEM. AND THE TOOK THE CAR TO THE SHOP AND SENSE THEN I HAVEN'T. SEEN IT AGAIN AND AT THIS POINT THEY WANT ME TO STILL MAKE PAYMENT ON CAR I DNT HAVE. AND INSURANCE I ASK THEM TO. REFUND ME. AND. THE TOLD ME NO THERE NOTHING THEY CAN DO. AND I HAVE TO KEEP THE CAR. THAT I STILL DNT HAVE. TODAY'S THE 27TH SO THEY HAD IT ABOUT TWO WEEKS. NOW TODAY I VIOBTHE MECHANICS AND THEY TOLD ME THE. PPL AT THE DEALER. ORDER ALL THE WRONG PARTS TO THE CAR AND DNT NO WHEN HE WILL HAVE THE PART OR WHEN IT WILL BE FIX. I TRIED CALLING. THE DEALER. BACK TO BACK ABOUT 20 TIMES THEY KEPT COWARD MY CALL THEN SOMEONE FINALLY ANSWER. WITH A BAD ATTITUDE AND TOLD ME STOP CALLING CAUSE THE PERSON I'M LOOKING FOR ISN'T HERE ALTHOUGH THE SPECIFICALLY TOLD ME TO CALL HIM AND HE GUARANTEES THAT IT WILL BE READY TODAY MARCH 27 TH AT 6PM BUT WHICH IT WASN'T. AND I STILL HAVEN'T HEARD BACK FROM. THEM YET ALL I WANTED. WAS TO GET OUT OF IT. AND THEY KEEP DENYING. ME DAT. EVEN WHEN IT HAPPEN THE SAME DAY. I NEED HELP PLEASE I'M BEING SCAMMED. OF. FEEL LIKE I AM ALL I WANTED WAS A CAR. WITH NO PROBLEMS. RIGHT AWAY AND THAT'S EXACTLY WAT HAPPENED TO ME. AND NOW I FEEL SO IN IT BEING AROUND THOSE PPL AND VISITING THE DEALER TO. SPEAK TO THEM CAUSE THEY NOT ANSWER. PLEASE HELP ME