2011 BMW 328I

The contact owns a 2011 BMW 328I. The contact stated while driving 65 MPH, the vehicle stalled without warning. The contact's husband coasted the vehicle off to the shoulder of the highway. The contact's husband attempted to shift the vehicle into different gears; however, the vehicle remained in neutral(N). Due to the failure, the vehicle was towed to a dealer and diagnosed with transmission failure. The vehicle was then towed to an independent mechanic for a second opinion and received the same diagnosis. The contact paid out of pocket for the transmission repair however, the failure persisted. The manufacturer was notified of the failure. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); but the parts for the recall repair were unavailable. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle displayed the message "Do Not Drive" with the low engine oil warning light illuminated and the contact pulled over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact became aware that the engine was extremely low on engine oil. The contact added half a quart of engine oil to the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) for which the VIN was included; however, parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 123,000.

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, while idling, the engine was revving. The contact stated that while driving with the cruise control activated, the engine was revving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 17V683000 (Engine and Engine Cooling) and 14V176000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owned a 2011 BMW 328i. The contact stated that while his son was driving at an undisclosed speed, the contact's son noticed smoke coming from underneath the hood. No warning lights were illuminated. The contact's son exited the vehicle. The engine exploded and caught on fire. The fire department extinguished the fire. There were no injuries. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the service engine soon warning light illuminated. The contact also stated that while idling, he heard a loud diesel sound under the hood of the vehicle. Additionally, the contact stated that upon inspecting the vehicle using a camera, he noticed that the camshaft housing bolts were fractured. The vehicle was taken to the dealer where the contact was informed that the vehicle was included in the manufacturer's warranty however, the warranty had expired. The vehicle was not diagnosed or repaired. The contact stated that he was not notified of NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the vehicle was ten years outside the recall period. The failure mileage was approximately 121,000.

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact made several attempts to schedule the recall repair with the local dealers; however, the contact was unable to secure an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that the vehicle stalled while starting during colder weather. The contact received notification of NHTSA Campaign Number: 17V676000 (Electrical System) and 22V119000 (Engine and Engine Cooling). The contact made a local dealer aware of the failure and the recall notification; however, the contact was directed to contact the manufacturer for further assistance with towing the vehicle or driving out of state to be serviced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue but was unable to provide further assistance. The approximate failure mileage was 80,000.

The contact owns a 2011 BMW 328I.The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's son owns a 2011 BMW 328I. The contact stated that while her son was driving approximately 25 MPH, the vehicle stalled in the middle of the road. The contact's son attempted to restart the vehicle numerous times, but the vehicle would not start. The contact stated that her son was not aware of any warning lights being illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the VANOS bolts and VANOS unit needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.